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2009 Mercedes Benz C300 electrical complaints

Page 5 of 8: complaints 101 to 130 of 198, newest first, as owners wrote them.

See the summary of 2009 Mercedes Benz C300 electrical problems: which part fails, at what mileage and related recalls.

Filed Sep 1, 2015 · Electrical, Lights · NC

Tl* the contact owns a 2009 mercedes benz c300. The contact stated that the rear tail lights shorted out repeatedly. The dealer stated that they repaired the vehicle according to the federal safety agency campaign number: 14v177000 (exterior lighting), but the contact did not receive any confirmation of the repair and the failure was recurring. The vehicle was taken to the dealer for further inspection and diagnostic testing. The contact also stated that the interior and exterior lighting continued to illuminate without warning, which drained the power and battery source to the vehicle. The manufacturer was notified of the failures and provided no remedy. The failure mileage was not available.

Filed Aug 22, 2015 · Electrical, Steering · 97,000 miles · NH

Today I had to go to work andtried to put my car on, to my dismay it would not turn on. All of the other electrical functions worked, like my car locking and unlocking , and the radio working but it kept telling me to remove key from ignition and it wouldnt start. I have done alot of reasearch and there seem to be alot of people with this problem. And I hope we could fix it and have it recalled because it is very expensive to fix.

Filed Jul 20, 2015 · Electrical · 99,000 miles · TX

Stop at grocery store came back car did not start. Its the electric steering does not work it cost $1350 to get fixed its been happening to a lot of people and mercedes does not want to do anything to help. Thanks!

Filed Jun 30, 2015 · Electrical · CA

My car would not turn on, eventually found out it was due to an electronic steering lock malfunction. Upon further research, I found it is very common on the c class. Cost over $1k to repair, and mercedes of USA declined to cover any of the expense even though the issue is common.

Filed Jun 24, 2015 · Electrical · 78,008 miles · FL

They need to have a recall on esi ignition switch failure .. And issue related to this issue

Filed Jun 24, 2015 · Electrical, Steering · 65,000 miles · GA

Tl* the contact owns a 2009 mercedes benz c300. While the vehicle was parked, it failed to start and the steering wheel seized. The vehicle was towed to an independent mechanic who was unable to diagnose or repair the vehicle. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000. The VIN was unavailable.

Filed Jun 1, 2015 · Driver assistance, Electrical · 50,980 miles · WA

Yesterday my beloved c300 left us stranded at a best buy parking lot late at night. It was really upset when I just get off work, and try to start my car and go home take a rest, but it would not start. I had to leave the car there overnight and was not until next morning that I got it to start. Since then it has been giving us problems so I call the local dealer and they gave me an appointment for next monday. I have read that this is a very costly and a very well known issue with c300. By this time I am sure mb knows about it, and I did research online seems like that is a common issue and mb should recall for it. Unfortunately, mb don't take care of it, and do not cover it. It is a eis failure issue.. My 2009 c300 has just reached 50,000 klms. We have had it for about 10 months now... We are very concerned and disappointed. My car had to leave in parking lot overnight which is really dangerous, and I can't go to work since I don't have a car to drive. It's a pain for me, that I have to pay over $1000, and this is my first car, my financial can't really handle this unexpected issue since I take care of my so well...

Filed May 21, 2015 · Electrical, Lights · 89,000 miles · TX

Front lights socket over heat and melting. Manufacture and dealership refuse to replace, however car still in full extended warranty safety issue and can cause fire

Filed May 4, 2015 · Electrical, Steering · 44,000 miles · FL

In the morning, I tried to start my 2009 c300 and the car did not start and the steering wheel locked out of the blue. The car had to be towed to a mercedes dealership at delray beach, fl. The problem diagnosed as a manufacturing defect in the steering/electrical system related to ignition switch. The following repair stated on my repair report: - steering lock complete replacement - additional time to drill out the old lock mercedes benz dealership service charged me $1,464.00 for the defected steering lock/ignition electrical assembly. I searched on internet and a lot of people experienced the same problem (please see the link provided below). I called the mercedes-benz USA headquarter at nj and talk to a district service manager and explain to him that my car has only 44k mileage and the steering lock/ignition electronic malfunction is a manufacturing defected and it is not considered normal wear & tear and a lot of people have the same problem and it is a safety issue. Hence this should be repaired without charge and justify for recalls. Unfortunately it was like talking to the wall and basically mercedes-benz does not want to take any responsibility and to do anything about it and hit the customer with an expensive repair cost. I am concern if the steering locks/ignition electrical part malfunctions, what is going to happen during driving and other cases. Thank you. P.s.: please refer to the following just two web sites. There are more to see if you search: http://www.car-recall.com/mercedes-benz/c300/2009 http://www.arfc.org/complaints/2009/mercedes/c300/steering/problem.aspx http://www.carproblemzoo.com/mercedesbenz/c300/2009/

Filed Apr 22, 2015 · Electrical, Steering · 70,000 miles · PA

Electronic steering failure. Steering wheel locked. Gear shift locked in park. Can turn key, but the only the central dash works with message "take key from ignition". No start up lights on. Vehicle locks, unlocks, radio works, but won't start. Luckily it happened in the garage while vehicle was stationary and not in motion. $800 out of pocket for new eis and blue key + labor. Seems to be very frequent issue with 2008/2009 c300 models. Recall should be issued and owners reimbursed for expenses incurred given the number of reports and safety risks as some have reported it happened to them while vehicle was in motion. Don't need to wait until someone gets really hurt.

Filed Apr 18, 2015 · Electrical, Engine · 120,000 miles · TX

Parked my car overnight and went to start it in the morning and would not start. The key would turn but got no lights on the dash and radio would not work. The steering wheel did not unlock. Tried to jump it but same results. Battery tested fine, checked all the fuses and they were all good. After researching on the internet the steering lock failed. This seems to be a more than frequent issue with this car. This happened out of the blue without any indication that something was going wrong. I'm glad I was home and not hundreds of miles away. Why is there not a recall?

Filed Apr 15, 2015 · Electrical, Steering · 48,000 miles · NC

Drove my c300 to work in the morning. Went to leave a few hours later and the car will not start. Radio, alarm, dash and lock/unlock all work but you can not hear the steering lock disengage when you put the key in. From what I have seen this is a very common problem and mercedes has done absolutely nothing to fix it. I have only owned this vehicle for 6 months. Is this what we have to look forward to after buying a mercedes benz?

Filed Apr 10, 2015 · Electrical, Lights · 62,000 miles · FL

Intermittently my low beam headlights will go on, gas gauge slowly goes to empty, rear break and blinkers no longer work, interior lighting, and sun roof do not work. I can not lock my car sometimes after for about 5 mins. If it happens right when I turn my car on, I can try to turn it off and restart and it may or may not happen again. Sometimes it happens right when I turn my car on or sometimes it never happens.

Filed Apr 9, 2015 · Electrical, Steering · 92,500 miles · MD

I turned the key and nothing happened. The car would not start. Lights worked. I called roadside assistance to have it jump started, did not work. I then had it towed and was told by the service department at a certified mercedes dealer that it is a known defect called electronic steering lock eis/esl also referred to as technical services bulletin li80-57-p051521. Total cost: $1250 this is my car's 3rd known defect: 1) rear tail lights would catch fire and fail (finally recalled by mb and repaired) 2) command knob for satellite radio and GPS failed and now 3) eis/esl defect.

Filed Apr 1, 2015 · Electrical, Steering · 77,000 miles · GA

Went to start my car. Tried jumping it off thinking it was the battery checked all the fuses. Spent $70 to have towed to my mechanic. Come to find out it is the eis switch and mercedes will not sell him the parts to fix only mercedes can fix. My guy said he could fix for $700, mercedes dealership said over $1000. Come to find out this is a common problem. As my car was at my mechanic shop another mercedes came in with the same problem ( unbelievable ). Mercedes takes pride in the vehicles yet with a common problem they will not fix for free ( should be a recall on this problem ) this will be my last mercedes I own. Audi will be my next car. Very disappointed in mercedes.

Filed Mar 12, 2015 · Electrical, Lights · 36,378 miles · NY

I came to a stop because my car was giving me error codes for certain parts of the right tail lights not working(turn& reverse) and then the functioning lights were dimmed. I took a look at the assembly where the lights were placed and noticed where the car's electrical wires were plugged in to the bulb assembly that it burned through the assembly. I took the car to the dealership and they fixed the right side but neglected to check the left because at the time it was not malfunctioning (at that time I was still under warranty). Now, on march 8, 2015 (my car is no longer under warranty) I contacted the dealership as well mbusa because the left side is now beginning to act erratically, and although there is no burning (yet) I would like to resolve the issue. I checked the bulbs which were giving me errors and none of the bulbs were burned out. I begun to do research and I found there to be a recall from the federal safety agency campaign number: 14v‑177, but my VIN number is not included in this recall yet I had reported the very same issue much earlier than 2014. As I contacted both the dealership and mbusa they both said that my car was no longer under warranty and that my VIN was not included in the recall refusing to accept that they made an error in their wiring and neglecting to fix both sides the first time I took the car in.

Filed Mar 5, 2015 · Electrical, Steering · 42,000 miles · CA

A known issue with mercedes benz c300 card model year 2008 and up. The steering ignition switch fails. This is a dealer fix only and costs approximately $1500-$2000 dollars. When you go to start your car nothing comes on, no lights no nothing. The car is basically disabled and you have to have it towed to the dealership.

Filed Mar 4, 2015 · Electrical · 73,000 miles · TN

Tl*the contact owns a 2009 mercedes benz c300. The contact stated that after starting the engine, the steering wheel seized. The contact also stated that when inserting the key into the ignition switch, the vehicle failed to start and the key would remain stuck in the ignition. In addition, all the electrical components would remain on. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 73,000.

Filed Feb 12, 2015 · Electrical, Steering · 72,310 miles · FL

Went to store and when I returned to the car, the trunk released normally and doors unlocked normally with the key fob. Inserted the key into ignition switch. Able to turn key, but car would not start. Tried locking and unlocking door which worked again. Waited another minute and car still would not start. Tried moving steering wheel, but it was locked and could not take car out of park, but made sure it was all the way into park. Tried to start car again, this time I heard what sounded like a relay clicking from under the dash, but still no start. After another minute, I tried again and this time it started. I cautiously drove home and parked afraid to drive the car any longer as the ignition switch also controls the steering lock and there exist the possibility of the steering becoming locked while the car is in motion, as several others have posted as happening to them. A major safety issue exist since the steering could lock while the car is in motion and mercedes benz should be required to recall this vehicle to repair this before someone is seriously hurt or killed.

Filed Jan 20, 2015 · Electrical · 30,152 miles · TX

There needs to an inquiry into the sensors in the steering on the c class mercedes. I just had my sensor go out with only 30,152 miles on it go out. As I have told of this experience to other and the same story around 30,000 miles they had the same issues resulting in thousand dollars in repairs.

Filed Jan 17, 2015 · Electrical, Steering · 60,000 miles · CA

Inserted key into ignition switch. Able to turn key. But no ignition lights come on in any position of the key. Does not start. Problem appears to be intermittent, as after several tries it may function correctly with incremental ignition on settings and then starting. As this ignition switch also controls the steering lock, there exists the possibility of the steering becoming looked while the vehicle is in motion. Hence, a major safety issue exists! Should steering become locked while vehicle is in motion (at any speed) the consequences are extremely dangerous!.

Filed Jan 16, 2015 · Electrical, Steering · 84,747 miles · FL

Common issue on this model and year. Electrical ignition system / electrical steering lock unit and it's not somehow a recall.

Filed Dec 29, 2014 · Electrical, Steering · 61,000 miles · CT

Car would not start. Had to be towed to dealer. Repair cost 1150 dollars. One week without car.

Filed Nov 13, 2014 · Electrical · 58,000 miles · TX

Tl* the contact owns a 2009 mercedes benz c300. The contact stated that all the warning light on the instrument panel illuminated. The contact also received the federal safety agency campaign number: 14v177000 (exterior lighting) and stated that the part was not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.

Filed Nov 10, 2014 · Electrical, Steering · 59,800 miles · AR

I had an issue with my car 5 months ago due to the car would not turn on. Mercedes told me it was the key and I needed to purchase a second key. In the mean time, I was waiting for the new key my old key was able to get my car start. As time went by, the same issue happen several times causing me to lose work and leaving me in the middle of no ware. Friday november 7 2014 was the last incident and I did not get home until 5 am waiting to a service truck to pick up my car. This time the ignition switch it's not working with none of the keys. I had to call a my insurance to pick up the car for the second time and take it to a certified dealer to replace the ignition key and staring wheel due to its lock.

Filed Oct 29, 2014 · Electrical · 42,131 miles · NJ

Tl* the contact owns a 2009 mercedes benz c300. While attempting to have the vehicle serviced under the federal safety agency campaign number: 14v177000 (electrical system), it was discovered that the housing unit for the headlights and taillights was corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,131.

Filed Sep 12, 2014 · Electrical · 60,000 miles · TX

As I recently received a notice for mercedes benz recall #14v‑177. I went up to the nearest location in fort worth and they said I had to wait for a "second notice" for my taillights to be fixed. I am driving on a bad brake light for 2 months and as I follow up with this dealership, they said it would definitely arrive the first week of september. Its the 12th, no letter, no followup from these people and I'm concerned with how many other people they are doing this too. Please help in any way as I have no leads. Thank you

Filed Aug 29, 2014 · Electrical, Lights · 58,000 miles · TX

Tl* the contact owns a 2009 mercedes benz c300. The contact stated that the key failed to turn from the off to on position. The contact had to make several attempts to start the vehicle. The vehicle was towed to an authorized dealer. The technician stated that the chip in the steering column needed to be replaced and the keys needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. Updated 10/22/2014*lj the consumer stated the manufacturer was contaced and offered assistance with the cost of repair only if the repair had not been paid previously for. Updated 4/1/15

Filed Aug 18, 2014 · Electrical, Steering · 72,000 miles · TX

I was turning on my mercedes benz c300 2009, when it suddenly stated take your ignition, therefore I made a phone call to mercedes benz roadside assistance. Once the technician arrived he clearly stated it was the steering however he states they do not have any warning signs. I am very confused because 09 c300 did not have any prior warnings, it always tells me everything on the screen. This repair is around 1000 and the vehicle has been in a recall but the dealership I purchased it from is from chevrolet and they do not accept froing vehicles. I truly believe consumers should not have to pay for something it does not warn you for, specially since you are purchasing a german car not american.

Filed Aug 6, 2014 · Electrical, Steering · 74,596 miles · CA

2009 mercedes benz c300 needs replacement of the electric steering lock (code 6180.57-p-051521), no warning lights appeared car would not turn on.

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