2002 Mercedes Benz C320 seats problems

Filed Apr 3, 2020 · Electrical, Seats · 114,000 miles · CA

Tl* the contact owns a 2002 mercedes benz c320. The contact stated that the battery was drained after the vehicle was parked and turned off. The vehicle failed to restart. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver's side seat module was defective which caused the battery to drain. The module was unplugged to prevent the battery from being drained. The manufacturer and local dealer were not notified of the failure. The failure mileage was 114,000.

Filed Oct 27, 2016 · Seats · GA

Seats control module

Filed Nov 4, 2014 · Seats · 84,300 miles · FL

The seat control units do not shut off and continually drain the battery. This is a widespread problem for this model car.

Filed Jan 14, 2014 · Seats · 81,000 miles · TX

Tl* the contact owns a 2002 mercedes benz c320. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer where the technician diagnosed that the power seat module was draining the battery and as a result, it needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 81,000.

Filed Mar 22, 2013 · Electrical, Seats · 89,000 miles · FL

Tl* the contact owns a 2002 mercedes c320. The contact stated he had to replace the battery in the vehicle several times. The dealer stated the seat controls for the passenger seat drained the battery and the seat control module needed to be replaced. The failure mileage was 89,000 and the current mileage 90,904.

Filed Jul 17, 2012 · Electrical, Seats · 50,000 miles · CA

I came out and my battery was dead without warning. I took the vehicle to downtown la motors(mercedes benz) dealer, where they explained that the seat control modules were staying on and causing the battery to drain. I subsequently had to unhook the seat controls and now I am unable to move my seats or steering wheel. They estimated that the repair would cost around 1500. Numerous customers have the same issue on the same vehicle, it is obvious that this is a manufacturer defect and not the fault of mercedes benz consumers.

Filed Apr 26, 2012 · Electrical, Seats · TX

I have a 2002 mercedes c320. My battery is dead after seating overnight. Took the car to the austin mb dealership to diagnose the problem. I was told that the power seat motor is draining my battery. Both seats. Come to find out that many other people have experienced the same problem. I called mercedes USA and they said that since the car is out of warranty, there is not much they can do. That is bull!! Obviously since so many people with this car model have the same problem, it has to be a manufacturer fault. I was wondering how many people need to experience this problem before mercedes will admit that they have a bad component on this model. I figured,if enough people call and tell mb that they have this same problem, they will realize that this is a defective part and they will issue a recall and pay for necessary repairs. Please call mercedes USA and report this problem. 1-800-for-mercedes (1‑800‑367‑6372) or 201‑476‑6200.

Filed May 23, 2011 · Seats · 44,000 miles · MD

Battery dies. After diagnostic, found that driver seat control unit drained battery. Replaced battery and eventually all controls fail on the seat and steering wheel. I am one of many many people with the same problem. No solution found and no recall to repair.

Filed May 11, 2011 · Seats · FL

Mercedes 2002 c320. Power seat control module for both driver and passenger drain the battery to a extent that car can not be started up. Only solution is buy a new ($500.00 plus labor) control module. I've done a research in different mercedes forums and it seems to be a common problem among these models. Mb despite of all the people having the same problem has not issued any recall.

Filed May 2, 2010 · Electrical, Seats · 54,000 miles · TX

Left and right electronic seat modules which also controls the steering wheel and others failed and mb did not want to accept the responsibility part numbers are: 2118704626 2118704726.