Tl* the contact owns a 2013 mercedes-benz c350. The contact received notification of the federal safety agency campaign number: 17v627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received several months ago. The dealer (mercedes-benz of long beach, 2300 e spring st, signal hill, ca 90755) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
2013 Mercedes-Benz C350 airbags complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2013 mercedes-benz c350. The contact received recall notifications for the federal safety agency campaign numbers: 17v6270000 (air bags) and 18v043000 (air bags). The VIN tool indicated that the parts to do the repairs were unavailable. The dealer was not contacted regarding part availability. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 mercedes-benz c350. The contact received notification of the federal safety agency campaign number: 17v627000 (air bags); however, the part needed for the repair was not available. The contact called mercedes-benz of tucson at (520) 886-1311 (6350 e grant rd, tucson, az 85715) where it was confirmed that the part was not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 mercedes-benz c350. The contact received notification of the federal safety agency campaign number: 17v62700 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of catonsville (6631 baltimore national pike, catonsville, md 21228, (410) 788-7744) and was informed that the part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 mercedes-benz c350. The contact received notification of the federal safety agency campaign number: 17v627000 (steering). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (schumacher european, 18530 n. Scottsdale road, phoenix, az 85054) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *bf consumer stated steering causing airbag failure or steering failure. Updated 8/3/18
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