When I put the key in the ignition it will not turn over no lights display on the dashboard. The radio cuts on and the only thing that displays on the dashboard is the mileage no other lights. When the key is turned to first or second position. The day before when my car would not start I was able to take the key out of the ignition and replace it in the car started right up this time it does nothing. I'm being told it's an esl steering wheel lock issue that is common to this car model.
2009 Mercedes Benz C350: steering wheel locks up
11 of the 65 complaints about the 2009 Mercedes Benz C350 describe steering wheel locks up.
- owner complaints
- 11
- of this car's complaints
- 17%
- typical repair cost reported
- $1,400
- typical mileage
- 78,964
- recalls
- 0
Steering wheel locks up by model year
- 200911
- 200824
- 20061
What owners say
Takata recalls, the vehicle steering lock module gave out and the dealership has stop selling the parts for this due to this current unresolved recall having customer go to the dealership for service which is unfair due to extra cost so my vehicle is unable to be driven at all.
Tl* the contact owns a 2009 mercedes-benz c350. The contact stated that the steering wheel locked without warning while the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed that the steering wheel mechanism locked and needed to be replaced. The failure was not remedied. The manufacturer was not made aware of the failure. The failure mileage was 68,000.
Vehicle would not start. Key turns in ingnition but display indicates to remove key. Windows/sunroof did not work. Called aaa to check battery. Battery fully charged. Towed to mb authorized repair shop steering lock mechanism $980.00 to replace
I had to replace the steering lock module which cost nearly $1200. The car has approximately 110,000 km. The car started fine in the morning and was parked for about 20 minutes in the grocery store parking lot. When I returned to the car and tried to start it, it would not crank. The alarm turned off fine, radio and lights worked, instrument cluster read the key and good me to remove it before exiting the vehicle. The transmission and steering wheel were locked in park. The car had to be towed to a dealership where they diagnosed and replaced the steering lock module. I read online and found numerous complaints about the same issues.
My car is a 2009 with 33,200 miles on it and the eis/esl (steering lock) failed. I had to pay $1800 for the dealer to fix it. How does a car with so little mileage has a major problem like this? There should be a recall. All the complaints on the same issue should warrant an investigation
Car steering lock is broken: parked on a hill facing uphill and when I got back in my car I couldn't start my engine. Lights, radio, display all work fine, but the engine doesn't turn on. Windows, horn, blinkers are all locked. Had to get it towed, diagnosed with steering lock failure. Apparently is a common problem with mercedes of my make and model.
Car had ignition switch failure. Steering wheel locked transmission locked in park. Dash lights and door locks operate.car had to be towed to dealer.this has been a large problem with these vehicles for years.there should be a manufactuer recall not a consumer expense. Thank you,please help
When to get my car waxed for the weekend. Got home parked the car and when my wife and I were ready to go out the car wouldn't start. Dash lights, radio, ect were working but the ignition wouldn't start. I can hear clicks from the engine n the steering was locked. Bag ignition steering lock. $1,900 to fix haven't been able to move the car until I come up with the money to fix it! Common issue from all 2008 & 2009 mercedes w204 c class! & no recall.
2009 mercedes benz c350 - steering wheel lock / $1400 to repair and replace the module. Common issue with the c-class.
I was leaving work, car was parked in the lot, key would turn,lights and dash came on, could not get the care out of park, only clicking sounds from the engine. Had car towed to dealer, they just called and said the steering lock was bad, repair bill is $1100. This is the second time this has happened.
Service bulletins that may apply
- Creaking noise when making vertical or longitudinal adjustment to electrical steering column
- Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear...
- Xentry (mercedes): red display message in instrument cluster power steering malfunction and steering...
- Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel)
Related recalls
No recalls on record for this model year.
Questions about the 2009 Mercedes Benz C350 steering lock-up
Is steering wheel locks up a common problem on the 2009 Mercedes Benz C350?
11 of 65 owner complaints about the 2009 Mercedes Benz C350 (17%) mention steering wheel locks up. The model year with the most reports is 2008.
How much does it cost to fix steering wheel locks up on the 2009 Mercedes Benz C350?
Owners who mentioned a price put the repair at about $1,400 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2009 Mercedes Benz C350?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2009 Mercedes Benz C350
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