Mercedes-Benz CLA250 no deployment problems

Filed Jul 24, 2025 · Airbags, Electrical · 80,000 miles · CA · crash · 1 injury

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the air bag warning light was illuminated. The contact stated that the vehicle was previously involved in a collision, in which another vehicle crashed into the passenger's side of the vehicle, causing damage to the frame and headlights; however, the air bags failed to deploy. The contact sustained soreness in the neck and back and received medical assistance. A police report was filed, but the contact did not have the police report information available. Additionally, the contact stated that while driving at 65 MPH, the vehicle stalled. The contact pulled to the shoulder of the road. The vehicle was able to restart; however, the failure recurred several times while driving. The contact related the failure to the federal safety agency Campaign Number:Â 15V662000(Engine and Engine Cooling). The contact stated that the vehicle had leaked excessive oil onto the ground. The contact stated that the vehicle had failed to start while pressing the Push to Start button. The vehicle was taken to the dealer, where the contact was informed that she would need to pay a fee for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the vehicle. The failure mileage was approximately 80,000.

Filed Oct 26, 2021 · Acceleration, Body · FL · crash · 1 injury

Incident on 10/18/21, while coasting into a parking space, my car suddenly accelerated and smashed into a concrete wall. Damage was extensive and car was determined a loss. Service was maintained throughout ownership. There was no warning, no lights, messages, no ABS brakes. Airbag did not deploy. Extensive seatbelt bruising. I'm upset car was a loss but I would never feel safe driving it. It was as if someone else had taken over control and I was powerless to alter the situation.

Filed May 24, 2021 · Airbags · CA · crash · 1 injury

I was involved in an accident and hit on the drivers side front and back door. I thought it was weird the airbags did not deploy. I had over $100k in medical bills and still require another surgery.

Filed Jul 20, 2020 · Engine, Fuel system · 40,300 miles · NY · crash · 1 injury

On this day, I was nearly killed in my 2014 mercedes cla250 4matic that stalled on a highway in new york city. The car has roughly 40,300 miles on the odometer. I was driving on the brooklyn queens expressway at 4:00am. The car's motor stalled and the car came to a stop in the left lane. There were no shoulders. I attempted to get the car restarted but all I got were flashing dashboard lights. I attempted to put up a warning triangle to the rear of the car, but the traffic was moving too quickly for me to safely do that. I sat in my car and buckled my seat belt. I called 911 to announce my emergency and I contacted my car's insurer for a tow truck (they provide such a service). Within moments, a toyota with tlc plates smashed into my car sending me into the barrier. The rear of the car was broken and deformed. The front of the car is okay, but the appearance of the rear is such that I believe I lost my car. I read online that this model has a stalling problem and that others have gone through this. I was one of the unlucky owners and I will be suing. This car's airbags did not deploy and I am injured and being treated in a hospital.

Filed Jun 10, 2020 · Airbags · 29,000 miles · IL · crash

Unknown accelerated out of driveway, turning left. Collision with object deemed vehicle total loss. No airbag deployed, front end collision.

Filed May 29, 2020 · Airbags · 20,000 miles · MI · crash · 1 injury

Tl* the contact owns a 2017 mercedes-benz c300. The contact stated while driving at an unknown speed, a vehicle unexpectedly made a left turn into the front drivers side of her vehicle causing it to accelerate and jump the curb eventually coming to a stop. The contact stated the air bags did not deploy however an air bag malfunction warning alert illuminated. The front passenger tire and the whole driver side was damaged. The contact sustained four broken teeth, eye damage, traumatic brain injury, shoulder damage, seizures, and speech damage that required medical attention. A police report was filed. The vehicle was deemed undrivable however repairable by the insurance company as the air bags did not deploy. The contact stated that the dealer stated that the air bags were not defective. The manufacturer was made aware of the failure however, offered no assistance. The failure mileage was 20,000.

Filed Feb 13, 2019 · Airbags · 20,460 miles · CA · crash · 1 injury

Tl* the contact owned a 2018 mercedes-benz cla250c. While driving 45 MPH, the contact's vehicle was rear ended by a speeding vehicle. The contact's vehicle then crashed into another vehicle. The air bags did not deploy. The contact suffered headaches, hip pain, whiplash, and vision issues. Medical attention was received. A police report was filed. The vehicle was towed and deemed totaled by the contact's insurance company. The dealer and manufacturer were not notified. The cause of the failure was not diagnosed. The failure mileage was 20,460.

Filed May 16, 2018 · Airbags · 30,000 miles · CT · crash · 1 injury

Tl* the contact owns a 2015 mercedes-benz cla250. While driving approximately 40 MPH, the contact noticed a construction site on the side of the road and a wooden light pole in the middle of the road. The vehicle began to skid due to wet pavement and crashed head on into the light pole. The frontal air bags did not deploy. The supplemental restraint system warning indicator illuminated after the crash. The contact sustained injuries to the neck, head, and back and was transported to the hospital via ambulance. The contact was kept at the hospital for three days and released. The vehicle was towed to the dealer (greenwich mercedes-benz, 261 west putnam avenue, greenwich, connecticut 06830). The vehicle was then towed to a collision center for repairs. A police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

Filed Jan 18, 2018 · Airbags, Body · 20,000 miles · MD · crash

I was involved in an accident 12/14/17, in which my car was totaled. I was driving on a three lane highway when someone hit me on my rear passenger side panel & then I hit a light pole head on. The cars were going at least 65mph or more. My airbags did not deploy from the initial impact (which blew out my rear passenger window on impact) or the car hitting the pole(the pole came completely down on impact). I have the investigation form & the police report number if needed.

Filed Dec 15, 2016 · Airbags, Brakes · DC · crash

Tl* the contact rented a 2016 mercedes-benz cla250. While driving 45 MPH, the contact's vehicle crashed into the rear of another vehicle. The contact stated that the brake pedal was depressed and failed to operate as intended. The contact also stated that the autonomous braking system failed to operate as intended. The air bags failed to deploy. The vehicle was towed to an independent mechanic. There were no injuries. A police report was filed. The rental agency was notified of the failure. The manufacturer was not notified. The VIN and failure mileage were unknown.