2005 mercedes e320 steering column wiring failure ( 'clock spring" & steering wiring module & SRS air bag "failure). Partial repair corrected loss of turn signals, horn and speedometer at a cost to me ( owner of $749.). One day later SRS (air bag fail indicator) came on again. Back to dealer who said a wiring harness in the steering column is also bad & needs to be replaced at an additional fee of $516. But that they would do repair for $429. ??? Did not affect repair yet. Just noticed defect investigation?? What should I do ?? (failure light for SRS is still on etc.). Can I recover (past $749) and future? ($516 / $429) costs???
2005 Mercedes Benz E320 airbags complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
Srs malfunction light goes on.
"airbag failure" the SRS light came on my 2005 mercedes e320 cdi. I paid the dealer $100+ to pull the codes and it was the airbag connector in the steering column. Since I work on the car myself and it was just out of out of warranty (30,000 miles but 4 years and a couple of months). I bought another connector and replaced it myself. I have a 1992 mercedes and it has gold pins on the airbag circuit whereas this 'new' car has grey 'zinc' pins.
Srs indicator lamp on. The SRS light is illuminated and dash display reports complete failure of all SRS systems. Error code 9103, defective connector and wire, airbag line to steering column, caused entire SRS shutdown.
Srs (passive restraint system) failure. Warning light came on while driving car with message the SRS had malfunctioned which could cause airbags to not deploy. Took car to dealer who verified complaint. This is the third time in six months that the system has failed. Dealer performed the exact same service as they did on the second failure (6/29/06). They rewired the passive restraint system per instructions from mercedes technical assistance.
Srs light on - message on dash that SRS has malfunctioned. Took car to dealer on 2/20/06 and was told I could wait for car. As it turned out I did not get my car back until 6pm on 2/22/06. Per dealer's repair invoice...check codes and evaluate. Check actual values and check dtb. Perform repairs, replace wiring to steering wheel control module. On 06/29/06 SRS light on again with malfunction message. Took to dealer and advised same problem as on 2/20/06. Car is at dealer awaiting repair and has been promised for today, 6/30/06.
Electrical problems out of service 18 days, SRS/airbag failures out of service 18 days, AC/defrost blower motor failures out of service 12 days, brakes out of service 9 days, transmission (idle surge/up shifting/stalling) out of service 10 days, front end/tires out of service 10 days. During the lemon law final repair attempt, the dealer wrote on work order that they had installed new brakes because they found "after market brakes" on car. The only place the car has ever been serviced was the dealership where we purchased it. We asked the service advisor and assistant service manager (first they said the brakes were thrown out and then they said the parts were shipped to mb) and wrote two certified letters to mercedes benz for the removed parts so we could track the serial numbers. We were ignored. The regional representative who initiated the "brake replacement" was conveniently "promoted out of the area" just before the lemon law hearing so he could not be questioned. We had been complaining about the brakes, especially the stopping distance, from the beginning and they kept saying no problem found. The dealer would not document it on the work orders.
Dt: the contact stated the passenger's air bag sensor was not working properly. When an adult passenger was sitting in the seat the light illuminated, indicating the air bag was not functioning. When a child or a person under the weight guidelines sat in the passenger's seat the air bag would not be activated. The light came on/off randomly, making it difficult to determine if the air bag was functioning when necessary. The dealer attempted to correct the problem four times, and have been unsuccessful. The dealer planned to contact the manufacturer for assistance in determining the cause of the problem.
Dt: side airbag deployment: contact states while driving vehicle he ran over a piece of rubber in the road, all three side air bags deployed. The service dealer states the passengers in the rear of the car were jolted because of hitting the rubber in the road. Contact states while decelerating the transmission down shifts, the brake system slows down too much and vehicle lurches forward. In stop and go traffic has no brake control.
The consumer was involved in an accident in her 2005 mercedes e320 which damaged the front driver's side of the vehicle. The front driver's side air bag did not deploy. *nm a special examined the vehicle and determined that the air bags performed as the should because the collision was a lateral impact.
The consumer was involved in a collision. When the consumer made a left turn another vehicle ran a red light and hit the drivers side of the consumers vehicle. The side airbag did not deploy.
Srs (passive restraint system failure) warning lamp came on while driving the vehicle. The vehicle (2005 mercedes benz c230 sport sedan) was taken to the dealer as directed by the owner's manual. Vehicle has been at the dealer for repairs since 7/26/04. On 8/17/04 the vehicle was still not repaired. The service manager told me that there are over twenty (20) vehicles with the same failure awaiting parts. Service manager told me that the car is unsafe to drive until repaired and would not let me take the car from the repair facility.
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