Tl* the contact owns a 2008 mercedes-benz e350. While driving at 50 MPH, the driver's seat heater caught fire. The contact pulled over and extinguished the fire himself. A police report was not filed. There were no injuries sustained. A dealer was not contacted. The manufacturer was made aware of the fire. The failure mileage was 86,000.
2008 Mercedes-Benz E350 seats complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
2008 mercedes benz 350e. Consumer writes in regards to vehicle seat heater unit- excessive heat burns hole in driver seat. *smd the consumer stated his wife noticed a strong burned smell and excessive heat emanating from the back left side of her seat. She was forced to maneuver off the highway. Upon exiting the vehicle, she noticed a hole size of a half dollar in the seat.
The driver side seat heater when turned on has begun to burn through the seat itself causing a hole the size of now a nickel (lower left hand side of the seat). Happened just before thanksgiving and again when my wife was driving the car and forgot there was an issue. The smell and the smoke from the burning seat made her pull the car over. When this first happened, it actually burnt a whole in my jacket as well. All images have been attached. I have spoken with mercedes and their solution is repair the issue and then place a cover over the area. Still does not seem safe or an appropriate fix.
I smelled strong gas smell a few days ago. I took my car to mercedes arrowhead located in arizona yesterday. They informed me that the problem would be covered under a 15 year warranty (fuel tank had started leaking). Today they called me and said that the leak had saturated to my back seats and that it wasn't covered because I had taken too long to call them and that's why the back seats were saturated with gas (I didn't know that my seats were saturated with gas until I started to smell it through my vents while AC was blowing). Now, I am being asked to pay almost $500 to replace the pads and deafening material as they told me it wasn't covered by warranty even though it was caused by a defective fuel tank. At this point I'm not sure if there have been any health related issues for myself and my 2 kids who normally sit in the back of the car who has been inhaling the gas fumes for an unknown length of time.
Within a few seconds of powering on the driver's side seat heater I smelled plastic burning and immediately powered off the seat heater. Since I was already on the road I continued driving and did not investigate further. The following day, I powered the seat heater and immediately after the burning smell reocurred, however, this time the left side lumbar support became very hot. I powerd off the seat heater immediately after and pulled off the road and notice a burn hole on the driver side left lumbar support area of the seat.
Tl* the contact owns a 2008 mercedes benz e350. The contact stated that the driver side seat warmer burned through the seat and the contact's clothes without warning. The vehicle was taken to the dealer. The technician diagnosed and replaced the seat warmers. A couple of years later, the failure recurred and the seat caught fire. The contact sustained toxic lung injuries due to smoke inhalation, which required medical attention. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 60,000.
Tl* the contact owns a 2008 mercedes benz e350. The contact stated that the driver side heated seat failed and overheated. The seat burned the contact through his shirt and belt. The contact stated that he smelled smoke and had to open the windows because the smoke had become overpowering. He then powered the heated seats off before it could cause a fire. Neither the dealer nor the manufacturer was notified. The failure mileage was 51,000.
Turned on drivers seat warmer, smelled smoke and opened windows thinking the odor was from outside of the car. Turned the seat heater off and later found a quarter size hole burned in the left side of the drivers seat. My shirt and pants also had holes burned in them. Fortunately I turned the heater off before I was burned or a fire started. Mercedes-benz dealer is going to repair the damage to the seat of my 2008 e-350.
Tl*the contact owns a 2008 mercedes benz e350. The contact stated that the driver side heated seat failed and overheated. The seat burned the contact. The vehicle was taken to an authorized dealership where she was informed that the problem was a manufacturers defect and she needed to notify the manufacturer before any repairs would be performed. The dealer disconnected the heater circuit. The contact called the manufacturer who stated that the seat was not an issue and that the failure was caused by how the contact was sitting in the seat. The contact planned to return the vehicle which was at the dealership at the time of the complaint. The failure mileage was approximately 42,000. The current mileage was approximately 43,400.
Driver's side seat heater malfunctioned causing a fire. Vehicle was a 2008 mercedes e350.
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