The contact owns a 2011 Mercedes-Benz E350. The contact took the vehicle in for an oil change and was informed of a recall for fuel system failure. The contact stated that there was an abnormally strong fuel odor whenever there was more than ¾ tank of fuel. There were no warning lights illuminated. The vehicle was not repaired. The contact was provided with Mercedes-Benz Technical Service Bulletin Number: 2013020002. The VIN was not included in the federal safety agency Campaign Number: 12V557000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was 65,000.
2011 Mercedes-Benz E350 fuel system complaints
Page 2 of 2: complaints 11 to 32 of 32, newest first, as owners wrote them.
While filling the gas tank, gas continued to pour from the pump, even though the tank was full. Usually the pump automatically stops dispensing gas when the tank is full. Gas splashed all over my car and myself. Also, my car often smells like gas after filling up the tank. It seems dangerous to have gas fumes inside of my car. I feel like a rolling bomb driving after a fill up. What’s going on?
My vehicle developed a raw fuel smell inside and outside the vehicle. Also the check engine light came on. The problem was resolved by the dealer after some time under PZEV warranty. What I am concerned with is why was this not a recall as the vehicle fuel vapors could of caused a fire in our garage or while we were operating it. Please note there was raw gas on the outside of the fuel tank.
The contact owns a 2011 Mercedes-Benz E350. The contact stated that while driving at 30 MPH, a strong fuel odor was detected inside the cabin of the vehicle. The contact rolled down the windows, but the fuel odor was still detectable. The contact pulled over and inspected the vehicle, but there was no visible fuel leakage. The failure recurred three times. The vehicle was taken to the dealer, and it was diagnosed that a cover for the passenger's side fuel sending unit was leaking gasoline. The passenger's side fuel sending unit needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was out of warranty. The failure mileage was approximately 194,000.
Strong smell of fuel after refueling the vehicle, inside and outside the vehicle. Appears to be similar to issues related to the 2003-2009 model years previously investigated by the federal safety agency and closed in december 2014.
Strong gas odor after filling and for few days took it for repair find the sending unit cover leaking it had filled the cover and part of the tank.the odor was on and of about six months ago but only it was getting worse lately and needed repair. I think mercedes company should take this safety issue seriously before major ....
Gas odor from left rear wheel,
Purchased a 2011 mercedes e350 in 2019, in march 2020 I found out the fuel filter flange is cracked. Furthermore, leaking fuel slowly causing me to be afraid to drive my car because it can catch on fire. Therefore, a recall was issued for this problem in 2012, but now no mercedes dealership is honoring this situation in my area.
Oil cooler leaking.repaired on january 2018 ,vehicle had 66724 miles,at mercedes-benz of west houston, even after repair the vehicle still has oil cooler leak. Timing chain rattle , incorrect signal from camshaft hall sensor. Ad-blue tank with heating element code 20b91b. Smell diesel on vehicle. The vehicle has now just 88566 miles .
Tl* the contact owns a 2011 mercedes-benz e350c. The contact believed fuel was leaking from the fuel tank. He stated that he could smell a fuel odor both outside and inside the vehicle. There were no warning indicators illuminated. The contact drove to mercedes-benz of marin (540 francisco blvd w, san rafael, ca 94901, 415‑233‑6509) to be diagnosed, but no defects were found. The fuel odor continued after the inspection. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 61,000.
My mercedes benz 2011 e350 smelled like raw gas inside the drivers compartment apparently it was a leak from the top of the gas tank, my daughters 2010 c300 also just went in for the same problem leaking from the gas tank and even soaked the rear seat cushion,even though they repaired it I am worried that it could happen again especially if the parts replaced were not updated, it smelled up my garage and I fear if it leaks again it could start a fire in my garage, please advise. It appears it happens especially when you fill up the gas tank
Fuel tank was filled until automatic nozzle shut off was activated. Vehicle was driven home approx 3.5 miles and parked in the street. Next day there was a puddle of fuel approx 2 ft x 2 ft on the pavement and under the car, just forward of the right rear tire. I watched for several minutes, and noticed it was still leaking at the rate of one drop approx every 2 mins. Thinking that perhaps a hose between the fill port and fuel tank was leaking, I drove it for approx 15 mins, hoping to utilize enough fuel to lower the level of fuel in the tank and/or hose. I returned home and parked the car again. The car was still dripping fuel at the same rate. I moved the vehicle into my driveway to try to ascertain the source of the leak. I jacked it up, removed the right rear wheel, but still couldn't see the fuel tank clearly. So I also removed the plastic windage panel, which covers the undercarriage of the body from front to rear wheel. It was completely fuel soaked at the rear. I also noticed that the exhaust pipe, a possible source of ignition, is routed directly in back of the fuel tank. I researched this problem on the mercedes forum website, and discovered that a defective fuel filter flange, which eventually cracks and allows fuel to leak and puddle on top of the tank, is a common problem. However, it appears that the "build date" of my particular car (08/10) is not covered by mb campaign 2013020002. Yet, the problem is identical to the vehicles which are covered, and received an extended warranty.
Strong smell of gasoline detected. Repair technician identified a fuel tank leak and stated other mercedes effected by the issue. I call mbusa who said they have no recalls or warranty extensions on this make, model and year.
When filling up the gas tank, there is a strong gasoline smell inside and outside the car. Mercedes has extended the warranty on previous years and other models but has not extended the warranty to 15 years for this defect to the 2011 e350.
The stated vehicle developed strong gas fume smell after fill-ups a few months back at around 36000 miles. Unfortunately we left on vacation and later to our second home and missed getting to the dealer before our 7 years extended warranty was over in nov. 2017. We returned home for the holidays and everytime we fill the tank the same odor reappears making it nauseating in our garage not to mention probably dangerous. I called mbusa and was told it isn't under warranty (funny mine just expired) and to take it to the dealer for an estimate. This is a vehicle that after its 3rd year has hardly been used driving less than 7000 miles in the last 4 years, and that has always been gargae kept. My search in the web has shown a lot of similar issues with mercedes benz vehicles, however mbusa told me not mine. This is a serious and dangerous issue that I'm affraid could cause serious damage or bodily injury including death should a spark happen in my garage. Again from my search it appears mercedes benz has had similar issues and perhaps hasn't found a complete solution.
Tl* the contact owns a 2011 mercedes-benz e350. After fueling the vehicle, the contact noticed a very strong fuel odor. The vehicle was taken to an authorized independent mechanic where it was diagnosed that there was a leak in the fuel tank. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure and stated that they could not assist because the vehicle was not included in the federal safety agency campaign number: 12v557000 (fuel system, gasoline). The approximate failure mileage was 64,440. *bf updated 7/27/18
We recently filled the gas tank with fuel and noticed a strong fuel odor as if someone spilled gas on the floor in the garage. I proceeded to investigate where the smell was coming from around the car and noticed that it was strongest on the passenger rear of the vehicle. I checked on line and noticed similar issues with the fuel tank on other mercedes models. I proceeded to remove the rear seat and access cover to the fuel tank "sending unit or fuel pump" I'm not sure of the correct terminology, and sure enough there was a puddle of gas on top of the fuel tank apparatus. I proceeded to carefully soak up the gas with a rag and when I did I could see gas slowly seeping out of the cracks on the unit. I will be taking the vehicle to the mercedes dealer tomorrow. I noticed the recall did not cover my vehicle as it was built in july of 2010 which is a few months before the 2011 e -class extended recall. I hope the dealer will work with me as I consider this a serious issue that should be resolved professionally and promptly.
Strong smell of gasoline noticeable in the interior and around the exterior of the vehicle when parked after a recent refueling. There was not a gasoline spill when refueling, nor is there any evidence of a fuel spill in the driveway
After filling my car with gasoline, I noticed a strong swell of gasoline in my garage when I parked my car. I had never experienced the smell of gasoline in my garage after filling up my gas tank in the past. I left the car in the garage for awhile, but returned to a stronger smell of gasoline. I took the car to mercedes-benz of beverly hills in california for inspection and diagnosis. The service advisor informed me that the fuel filter sensor was bad, and it may be covered under the manufacture's free recall due to a faulty fuel filter sensor. The service advisor informed me that he had numerous customers with cars needing repair recently for fuel leak related malfunctions. He also stated that he had a car with a similar problem as mine being worked on the same day I brought my car in for service. The service advisor later called me and stated that my car was not covered under the free recall for the fuel filter sensor, and that it would cost me $1,100.00 to repair the car. The service advisor also stated that my car was not covered under the free recall because it has a medal gas tank instead of a plastic gas tank. What difference does it make whether the gas tank is medal or plastic if the part is defective? I checked out this website and found that several complaints have been filed for the same malfunction with the fuel filter sensor causing gas to leak. I have been a loyal customer of mercedes-benz for the past 12 years (I've owned two mercedes-benz thus far). I will think twice about purchasing another mercedes-benz in the future if they do not honor the free recall for my car for this defective part.
After filling up the gas tank, there was a strong fuel odor in and around the vehicle. The dealership diagnosed the problem as a defective fuel sending unit/pump top cover.
All of a sudden, one day after filling my tank, there's now an overwhelming gas smell present both ~20 feet away from vehicle, and inside the car. It is so bad, I have to leave windows down for 20-30 minutes while driving before the environment becomes tolerable with the windows up. I have read that other similar e350 models have this problem, but my newer (2011) year model doesn't appear to be on the extended warranty repair list. I believe I have exactly the same issue others have described because the smell of gas is very strong after a top-off, and gets gradually better, becoming much less noticeable as fuel tank level approaches 1/2 tank and below.
Adblue heater/senor for the emission control on the 2011 mercedes-benz e350 bluetec fail after 80,000 miles the problem with the system is that it starts a count down which is displayed on the dash to how many starts are left before the car completely shuts down and will not start because of a heater/senor. So here I am held captive by the number of starts I have left to get the car to a dealership to correct the problem. My problem with this is a $50,000.00 plus car shouldn't be shutting down for a emission control system.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Mercedes-Benz E350?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history