2013 Mercedes-Benz E350: sudden unintended acceleration

Filed May 26, 2021 · Engine, Fuel system · CA · crash · 1 injury

A Summary of the May 9, 2021, event follows: 6:30 a.m: I Woke up, put on gym clothes and shoes and drove to gym (1 mile from home). 7:01:40 a.m. Turned into the gym parking lot and slowly inched into a parking space. (my Mercedes rides low in the front so I pull in slowly so the block will not scrape my bumper). 7:02:00 a.m. As I pull slowly into the parking space the car stalls and the engine begins revving very loud. I firmly press my right foot (foot was already on the brake as I was inching into the space) on the brake because the car is still making that revving sound. 7:02:15 a.m. The car is at a complete stop for some time. The engine begins revving even louder and surges forward (foot was still on the brake) four feet. The car hits the brick gym building and comes to a standstill. I turn off the engine and sit there stunned. ( A witness signed a statement and said "car was at a complete stop for some time...thought driver would open her door and get out but then the car suddenly surged forward and hit the building"). After getting out of my car and inspecting the wrecked car, I notice the gas cap is open and I shut it. The police show up, and say "no police report" will be made. I have some injuries (concussion, bruises over full torso and legs) but I treat patients with TBIs so self-diagnosed and treated my injuries without seeking additional medical attention. On May 9, 2021, I call CSAA and report the accident. After several conversations with CSAA Claims Advisor Karl Arnold, it appears the car frame is damaged, and repair costs exceed value of car. The building had no damage. I then attempted to access relevant data on the EDR and was misled by the Mercedes Fairfield dealership, Service Unit. I was told by Josh “the data is irretrievable, and you can’t get it”. I asked why would Congress pass the EDR in to law making EDRs mandatory and data belongs to owner, if it is not retrievable? He had no answer. [xxx] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFO

Filed Jul 17, 2020 · Acceleration, Airbags · 120,000 miles · NY · crash · 1 injury

Tl* the contact owned a 2013 mercedes-benz e350. The contact stated that while her husband had attempted to park the vehicle, the vehicle independently accelerated without warning while his foot was on the brake pedal. The vehicle drove over the parking barrier and continued to accelerate forward for additional 25-30 feet before hitting a tree. The air bags did not deploy upon impact. The driver was not injured in the crash; however, the contact was injured and was treated at a local hospital for injuries to the left side of her ribs. A police report was filed at the scene. The vehicle was totaled at the scene and was initially towed to an independent tow yard; the vehicle was then towed to a salvage yard where it awaited an inspection. The manufacturer had been notified of the failure and the contact was given a case number. A dealer had yet to be notified of the failure. The failure mileage was approximately 120,000.

Filed May 31, 2016 · Acceleration · 45,700 miles · TX · crash · 1 injury

Tl* the contact owns a 2013 mercedes-benz e350. While driving 10 MPH, the contact's vehicle accelerated without warning and rear ended the preceding vehicle. The air bags did not deploy. The contact sustained minor injuries to the back and neck, but medical attention was not required. A police report was not filed. The vehicle was towed, but not repaired. The manufacturer was made aware of the issue. The failure mileage was 45,700.

Filed May 12, 2014 · Acceleration, Electrical · 3,000 miles · CA

Tl* the contact owns a 2013 mercedes benz e350. The contact stated that the vehicle experienced unintended acceleration while stopped at a traffic stop light. The vehicle would not immediately respond after depressing the accelerator pedal but would suddenly accelerate forward. Additionally, the contact indicated that the failure sporadically occurred when the vehicle was in reverse. The backup camera had also become inoperable. The vehicle was taken to the dealer several times but the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 3,000. Updated 08/18/14*lj the consumer stated the dealer drove and inspected the car. The acceleration was felt but, did not program to the vehicle's computer. Updated 09/5/2014

Filed Mar 18, 2014 · Acceleration · 8,300 miles · NY · crash

Car accelerates suddenly in spite of foot on brake. At times foot was put lightly on the gas and car suddenly accelerated. These incidents happened at least 3 times.