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2014 Mercedes-Benz E350: ball joint or control arm failure

7 of the 278 complaints about the 2014 Mercedes-Benz E350 describe ball joint or control arm failure.

owner complaints
7
of this car's complaints
3%
recalls
0
Is there a fix? 4 service bulletins cover this area of the car. See below

Ball joint or control arm failure by model year

  • 2014
    7
  • 2011
    2
  • 2010
    4

What owners say

Filed Jul 24, 2026 · Brakes, Driver assistance · OH

The failure was when I hit the brakes hard in an emergency braking situation and the car very eratically and violently veered to the left. There was no warning and thank God there was no car coming in the left lane otherwise it would have been a broad side hit. I was doing 55 mph. We had the car inspected at a local shop and the left rear tie rod link was completely severed from the suspension sub-frame because of rust. The brake lines above the sub frame were also severely rusted and leaking. I called my closest dealer and they said the rusted frame replacement is covered under extended warrenty but not the brake lines which had the same issue, severe corrosion and a potential catostrophic failure! Mercedes Road Side Assistance was called to tow the car 70 miles to the closest shop.

Filed Jul 21, 2026 · Body · NY

Rear subframe rotted / corroded. Rear brake lines rotted and rear springs broken from corrosion . Mercedes refuses to address the issues under warranty except the subframe issue . Almost crashed on i-84 with child in vehicle due to rear control arm being rotted from subframe .

Filed May 26, 2024 · Brakes, Electrical · NY

Suspension Rear Sub-frame rusted through, rear Lower control arm disconnected from rear sub-frame due to rust/corrosion. It is available for inspection. While braking at highway speeds the car fishtailed and I almost lost control of the vehicle. This has not been confirmed or inspected by any service, Insurance or Police entity. No warning lights, messages etc. Brakes: Rear brake lines are severely corroded in the same area as the rear sub-frame. Electrical System: Battery continuously discharges and is dead after 5 hours.

Filed May 2, 2024 · Body, Suspension · 110,000 miles · RI

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while the vehicle was at an independent mechanic for an oil change, the contact was informed that the rear driver's side control arm was severely corroded and had detached from the subframe. The contact was also informed that the failure caused premature tire wear on both rear tires. The vehicle was then towed to the dealer, where it was determined that the subframe and rear driver's side control arm needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

Filed Jan 17, 2023 · Brakes, Suspension · MI

While driving down the road at 60mph, I hit the brakes to slow down. I heard a pop and thunk from the rear of the vehicle. I thought it was some boxes in the back of my car and forgot about it. I then brought my car into the dealer for an engine computer update and during the inspection they found that the passenger rear control arm mount broke away from the sub frame and that the rear brake lines were heavily rusted. They quoted a new rear subframe and brake lines. If I was on the freeway and this happened or I had to take evasive maneuvers I most likely would have crashed. The mechanic told me the weld broke where the control arm mounts to the subframe. He inspected the rest of the vehicle and everything looks good. On a less than 9 year old vehicle the subframe should not have rusted enough to break. Especially on a safety issue like the suspension and brakes. Mercedes should have done a better job with their welds and with their rust proofing especially on safety components.

Filed Nov 22, 2022 · Suspension · CT

--Rear sub-frame broken. Part is available upon request. --Rear of car swerved when turning and breaking, probably due to control arm dislocation. --Dealer is aware of problem and has in fact replaced many sub-frames. --The dealer has inspected the sub-frame and determined that it is broken. --No warnings prior to failure.

Filed Jul 6, 2022 · Steering, Suspension · 59,000 miles · MA · crash

Have purchased a 2014 mercedes E350 59k miles. This vehicle has an issue as so do many Mercedes with their rear subframes rotted out at the control arm bracket which causes the rear link/thrust arm to detach from the subframe/axle carrier and posses a danger when breaking due to the rear spindle assembly flexing throwing the wheels out of alignment and could be at risk for a car crack. This vehicle has already been in a minor crash as a result of this issue. I personally have not brought it to Mercedes to get it diagnosed inspected or the police law enforcement but there are many cases online on the Mercedes Benz forums to which this has also happened to. This issue applies to other Mercedes models ranging from 2010 all the way to 2016. Videos of the exact vehicle brought to an independent shop available upon request.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2014 Mercedes-Benz E350 ball joint

Is ball joint or control arm failure a common problem on the 2014 Mercedes-Benz E350?

7 of 278 owner complaints about the 2014 Mercedes-Benz E350 (3%) mention ball joint or control arm failure. The model year with the most reports is 2014.

Is there a recall or service bulletin for this on the 2014 Mercedes-Benz E350?

There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Mercedes-Benz E350

Fuel smell 22Fire or smoke 14Fuel leak 14Tire blowout 8Brake failure 7ABS 5Stalling 5

All model years of the Mercedes-Benz E350

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