Tl* the contact owns 2014 mercedes-benz e350. The contact stated while reversing, the gear shifter failed to release from park. The contact restarted the vehicle and the gear shifter failed to release from the reverse position into drive. There were no warning lights illuminated. The vehicle was taken to mercedes-benz of coconut creek (4250 fl-7, coconut creek, fl 33073, (954) 406-1167) to be diagnosed. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 37,800.*ln*jb consumer stated malfunction happened several times.
2014 Mercedes-Benz E350 transmission complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Tl* the contact owns a 2014 mercedes e-350. While driving 60 MPH, the vehicle made an abnormal bumping noise coming from the engine without warning. There were no visible leaks. The vehicle was taken to mercedes-benz of pembroke pines (14199 pines boulevard, pembroke pines, fl 33027, (954) 644-5035) where it was diagnosed that the transmission and radiator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: [xxx] the manufacturer stated that they would look into the failure. The failure mileage was 85,000.*dt *tp 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
For a couple of months when I put my 2014 e350 sport in park it would jerk forward. Never really thought about it being a problem. I was driving my car into my neighbors driveway and went to turn around and just as I went to put the car in reverse, the car propelled forward directly into her tree. If the tree had not been there my car would have went into the front of her house. I am thankful that I am just shaken up and a little sore. I am also thankful that I was the only one in the car during this freak event and that if happened where it did because the 2 other times that I was in my car that day is was in heavy traffic and I would have done major damage to myself and possibly someone else. At first I believe my shoe got caught on the accelerator, but there is no possible way this could be the issue as I was applying it to the brake when the car propelled forward. For as hard as I hit the tree the airbag did not deploy. I was able to drive my car back home with all the coolant leaking from it.
Car exhibits a rough/unpredictable shifting and acceleration at intermittent intervals. Issue presents itself at random times and at random speeds so it is difficult to recreate at will. Especially dangerous when attempting to pass or avoid hazards at highway speeds; when you press on the gas sometimes there is a long delay before acceleration begins, and then the acceleration is more than expected for the accelerator input. Other times the car acts normally and will respond properly to accelerator inputs. At low speeds shifts from 3 to 4 and 4 to 3 are sometimes abrupt/rough which is not consistent with a car of this caliber. The car also had a rear end shake from new, so dealer replaced rear tires, and then when shaking persisted they replaced the front tires, but there is still a noticeable rear end shake which the dealer attributes to "road feel" due to low profile tires, but I've had automobiles with low profile tires and I am a mechanical engineer, so I know what road feel from a low profile tire is vs shaking which was clearly present otherwise they would not have replaced all four tires. Car has been in and out of the dealer multiple times, but the shaking, and transmission issues persist.
The transmission jerks between 3-4 gear up shift change, creating instability on wet or slick road conditions which can cause your car to lose control. Furthermore, the jerking created can create a car accident or injury in low speed, stop an go traffic. Mercedes benz claims it is performing as designed and is not accepting liability for there defective product.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Mercedes-Benz E350?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history