2003 Mercedes Benz E500: fuel pump failure

5 of the 125 complaints about the 2003 Mercedes Benz E500 describe fuel pump failure.

owner complaints: 5
of this car's complaints: 4%
typical mileage: 120,000
recalls: 0

Is there a fix? 1 service bulletin covers this area of the car. See below

Fuel pump failure by model year

2006
4
2005
13
2004
12
2003
5

What owners say

Filed Jul 20, 2015 · Fuel system · 168,715 miles · NC

My vehicle started puttering and finally shut off. I had it towed to the nearest mercedes benz shop located on independence drive in charlotte. After the diagnostic, I was told that the fuel pump was bad. I informed the service advisor colton and the service manager todd about the extended warranty on the components of the fuel system. I was denied warranty coverage because they stated that the fuel tank had to be cracked before they would honor the warranty. To my understanding if the item is a part of the fuel system components, it should be covered for the warranty. They refused to satisfy the warranty and I ended up not authorizing the repairs. Now because mercedes will not repair the covered part, I have to take it to another repair shop to have it fixed. I think mercedes should reimburse me for my time and parts and labor for not satisfying their extended warranty.....updated 10/15/15

Filed Aug 26, 2014 · Fuel system · 99,910 miles · AZ

Crack around fuel pump and fuel line. Constant strong odor of raw gasoline in and around the car. Fills the garage with gas odor and into house. While parked outside gas can still be smelled. Unsafe whether parked, or being driven.

Filed Apr 18, 2014 · Fuel system · 140,000 miles · AZ

I smell gas inside my vehicle when I fill up my gas tank and it smells really strong in the car , I took it to mercedes dealership and they said that there was in fact a leak I had pay for them to diagnosis it and they also said it was leaking a little inside the vehicle that they could not fix it and that I had to pay to replace the tank and fuel pump and sending unit .

Filed Sep 18, 2012 · Fuel system · 85,000 miles · AZ

As reported by many mercedes owners, our mercedes e500 has begun the dreaded leaking fuel pump and sending unit. Upon lifting the backseat and tank covers gas is pooling and leaking all over the top of the tank and onto the ground from these assemblies. These part appears defective and not suited to be overlooked by ntsb. Unfortunately my dealer stated there is not a formal recall yet on these parts, but has heard about the problem many times. What does concern me is there was a recall on the e55 model, but in doing the research just as many e500 owners out there are experiencing the same problems. Please give this high consideration for a recall or further investigation. The well being of owners and drivers is not worth the risk and financial obligations that may occur from a recall. Thank you for your time.

Filed Sep 12, 2012 · Fuel system · 120,000 miles · TX

Tl* the contact owns a 2003 mercedes benz e500. While parked, the contact noticed a fuel smell inside the vehicle. The check engine warning light illuminated on the instrument panel intermittently. There was also a warning message on the instrument panel that advised to check the filler cap. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the fuel filler cap would have to be replaced. After the repair, the contact continued to notice the strong fuel smell in and around the vehicle. There was an investigation open under the federal safety agency action number: pe12001 (fuel system, gasoline:storage:tank assembly fuel system, gasoline:delivery:fuel pump) that could have been related to the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.