I came out from work. Got in my car and started it and went to make a three-point turn to go the opposite direction on a quiet back street in the airbag deployed halfway through and blew up in my face, causing my hands to be hurt and difficulty with breathing.
2015 Mercedes-Benz GLA 250 airbags problems
12 complaints (13% of all complaints for this car). Typical mileage when it fails: 72,747. 3 crashes reported.
- owner complaints
- 12
- of this car's complaints
- 13%
- typical mileage
- 72,747
- crashes
- 3
- recalls
- 1
Which part fails
- SRS malfunction warning lamp/light1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mercedes-Benz GLA 250 airbags problems in other years
Related recalls
Air bags: frontal
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Risk
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Remedy
- MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 17V627000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2015 Mercedes-Benz GLA 250 owners say
Most recent owner complaints, unedited.
The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.
Mercedes no longer supports the sos ( tel-aid) system, so this system no longer works...each time you start the car, the sos inoperative warning light is on, and it blocks other safety features ( speedometer etc..). You have to reset the light each time you get in the car. Without the support of the system there is no emergency alert theft tracking ,airbag deployment sent to MB etc etc. Mercedes no longer services this feature, and this is one of the reasons we bought this car. It's a tremendous safety concern. Even though there are dealer bulletins about this, there is no fix. All these cars should be purchased back by MB. I'm uncomfortable driving a car that could be involved in a collision, and the car not notifying MB, or the police
Tl* the contact owns a 2015 mercedes-benz gla250. While driving various speeds, the air bag and seat belt indicators illuminated and remained lit. The air bag malfunction warning indicator was also illuminated. The vehicle was taken to an independent mechanic who informed the contact of the federal safety agency campaign number: 17v627000 (air bags). The vehicle was taken to mercedes-benz of pembroke pines (954‑644‑5035, located at 14199 pines boulevard, pembroke pines, fl 33027) where a diagnostic test was recommended. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,747. Parts distribution disconnect.
I started the car and I got a message stating the right front air bag malfunctioned. There is a short. I took the car in for repair, there have been several recalls on this model for the air bag, mine is not included. The air bag has shorted out. This is a huge safety issue.
Mercedes benz gva 250. Consumer writes in regards to airbags being deployed unexpectedly. *ld the consumer stated the air bag deployed while driving causing the vehicle to flip and dragged on it's roof. The consumer suffered minor scratches and bruises, as well as a possible micro crack in a rib.
Tl* the contact owns a 2015 mercedes-benz gla250. The contact received notification of the federal safety agency campaign number: 17v627000 (air bags) but the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (knopf automotive, 3401 lehigh st, allentown, pa 18103) and was informed that the parts were on backorder. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 mercedes-benz gla250. The contact received notification of the federal safety agency campaign number: 17v627000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over two months ago. The dealer (open road of bridgewater, 1250 us-22, bridgewater, nj 08807) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Tl* takata recall. The contact owns a 2015 mercedes-benz gla250w4. The contact received notification of the federal safety agency campaign number: 17v627000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The called mercedes-benz of reno in reno, nv at 775‑326‑4000 (located at 11500 s virginia st, reno, nv 89511) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. I was in an accident in my car in march of 2017 where driver and passanger airbags were deployed. Driver's front tooth was knocked out and left side damaged. Passanger side airbags side airbag deployed but not sure about rest. I don't know if the airbags did what they were supposed to but the car is a total loss and with my insurance and title holder (car loan). The driver had skin lacerations from airbag and I dn't know what went off where and have memory loss so the insurance company would be better able to asess.
Questions about the 2015 Mercedes-Benz GLA 250 airbags
Does the 2015 Mercedes-Benz GLA 250 have airbags problems?
Owners have filed 12 complaints about the airbags of the 2015 Mercedes-Benz GLA 250, 13% of all its complaints.
At what mileage do 2015 Mercedes-Benz GLA 250 airbags problems start?
The typical (median) mileage in owner complaints is 72,747 miles.
Was there a recall on the 2015 Mercedes-Benz GLA 250 airbags?
Yes, 1 recall: 17V627000. Check your VIN to see if your car still needs the free repair.
Other 2015 Mercedes-Benz GLA 250 problems
Engine 27Transmission 14Body 12Fuel system 12Electrical 11Driver assistance 8Visibility 8Brakes 5Acceleration 3Steering 3Suspension 3Lights 1Seat belts 1Tires 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Mercedes-Benz GLA 250?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history