The contact owns a 2023 Mercedes-Benz GLC300. The contact stated that while he and his wife were loading the trunk of the vehicle, the trunk door independently lowered and struck his wife on the head. The contact stated that the failure occurred frequently. The contact stated that he had previously had a concussion and was concerned about being struck on the head by the trunk during the failure. The dealer was made aware of the failure, and the vehicle was diagnosed; however, the cause of the failure was not yet determined. The dealer informed the contact that the automatic open and close feature on the trunk could not be disengaged. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 10,000.
2023 Mercedes-Benz GLC 300 electrical complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
Vehicle would not start, indicator displayed check owners manual, battery low. Vehicle towed to dealer
Check engine light on, according to Mercedes Benz problem related to 48 V mild hybrid,I took twice car to the dealership ,they can’t reset check engine lights GLC 300 2023 With 3500 miles
This vehicle has now had three episodes where warning lights came on for no apparent reason. There have been two episodes of "Check Engine Light" coming on, the first with less than 1000 miles on the vehicle. It was driven to the dealer and they checked finding no problems and said not to worry about it. The second about two months later with an indication of "Excessive engine Temperature", but the engine was cold and just started, the fan was running very fast, but otherwise the vehicle was operable. Again, the dealer could find no problem and said to ignore it, but return if it recurred. Two months later, check engine light on again. Currently at the dealer for service for a third time. No faith in the reliability of this car with the reports of this leading to engine stalls and failure to start in other cars.
2023 Mercedes Benz GLC 300. Several Electrical, Braking, Collision, Check Battery related issues noted. At approximately 500 miles on vehicle battery system began sending critical voltage error messages to notification app after the vehicle had been turned off. --Owner recharged battery on front terminals. At various intervals, check engine light would come on while driving, sometimes for days at a time. Sometimes for less than an hour, sometimes for a day or so but not long enough to get into a MB Dealer.---MB has less than 5,000 Miles. At approximately, 3800 miles owner received notification on phone app that the vehicle had been involved in a crash while the vehicle was sitting in a parking spot in an open parking lot with no other vehicles surrounding it. Owner was looking at the vehicle at the time of the supposed crash. Owner walked around and assessed vehicle and called MB. MB online advisors advised to take car in to have inspected for a crash. At 5400 miles vehicle was parked for less than 30 minutes. Owner returned to car and attempted to start. All warning lights, sensors and bells began going off. Check engine, 12Volt electrical system, braking and emergency braking system warning, SOS warning, etc and etc. Owner cycled through all warnings. Vehicle believed it was on when it was off. Vehicle would not start. Owner then received critical 12 Volt battery low warning messages on phone App for car. Owner tried to call MB Me Connect but the operators could not hear owner over loud alarms. Vehicle would not allow owner to lock the car to leave to get assistance. Tow called. Vehicle would not electronically switch to Neutral to be pushed to better location for attempt at jump start. Front terminal would not jump start vehicle but left connected to charge. Vehicle boost used with jump start to finally start car. Next morning Check engine light still on, App sent message battery was low despite battery charger being on car overnight.
The contact owns a 2023 Mercedes-Benz GLC300. The contact stated while attempting to start the vehicle, the message "12 Volt Battery Failure, Vehicle Inoperative" was displayed. Later, the contact was able to start the vehicle, but the check engine warning light remained illuminated. Eventually the light shut off and the vehicle operated normally. The vehicle was taken to the local dealer who performed a diagnostic test and identified multiple communications errors however, the cause of the errors was not yet determined. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure. The failure mileage was 400.
Car would not start warning lights on dash unable to start car
Hatch closes or opens when bumper cover is depressed accidentally causing injuries by smashing on top of head and crushing hands. Contact us for a video recording of an event.
While driving on highway at 75 mph, the car began slowing down and an alert on the screen said "Stop. Switch off vehicle". Then the alert on the screen showed that the 48 volt system needed to be recharged. The car would not start and had to be towed to the dealership. The dealership says the car was out of gas, but the gauges did not indicated that the fuel was empty, so they will reset all of the sensors, but they still do not know why the car turned off and could not be restarted. They are checking the software because they cannot find anything wrong.
Brand new car that had less than 1500 miles on it, one day went to start it while 20 miles away from home and error messages in dash and beeping "48V battery error, do not change transmission position, reduced functionality of driver assistance features...etc." and car would not start, could not turn steering wheel.
This 2023 GLC, a newly redesigned model, has a number of issues. The two most severe are the adaptive speed limit and the lane keeping assist. I had to disable the traffic sign recognition feature because I was on I-95 in Maryland where the posted speed limit was 65. The car abruptly slowed me down to 35 because it saw an exit sign speed limit but I was not on the exit. I was lucky the car behind me didn't hit me. A warning would be good but to brake the vehicle for a speed limit sign seems problematic. The more serious issue is the lane keeping assist. The car is supposed to show green markers when I'm above 37MPH and on a marked road. Normally, one turns red and eases the car back into the lane if I drift. There are 3 settings and mine is set to provide the most warning. If the system works (it sometimes does) I am already on the line at the alert. Typically, it could care less where I am in relation to road markings and will let me drift across lanes with no warning whatsoever. I took the car in to the dealership several times for this. The first time, they said "it's designed so you can't trick it." I didn't buy that. I then took it our for a drive with the service manager. He said "it detected steering input". I then let it drift across the road marking while removing my hands from the wheel and it provided no warning whatsoever (no turn signal use to disable the function). I asked him if he saw steering input that time. He said "I need a video of this". This issue has supposedly been sent to the engineers in Germany but this problem existed when new and it's been weeks with no resolution. This is a backup system but it is something I certainly paid for and would like to know it works should I actually need it. All testing was done in a safe manner and not around traffic. I can only attach pictures but I have videos as well. The dash should not be showing green lane markings on both sides in any of these screenshots from videos.
Vehicle shut down while driving. Warning lights illuminate, check engine light, do not shift into gear warning, 48v battery warning, etc. Would not stop alarming. Could not shut off car. Could not put car into park. Could not start car. Warning buzzer would go off entire time. Car was only able to be started when remote start request was initiated when car was in this mode, car was started but then shut off 10 seconds laters app states, “check engine light on” wil shut off the car. Car back to normal after event approx 60 min but check engine light remains on.
The moon roof will not close. There is also a sloshing sound of water in an unidentified area, it has not rained. The blind spot monitor function of the digital light projection works intermittently and is barely visible marking on the roadway. The exit assist also does not activate the ambient lighting when opening door and car Is approaching in the travel Lane. Digital lights have jagged output light beam and they are the illuminating the roadway as advertised.
Digital Light Inactivean High Beam Assist messages Also, when you engage the inoperative warning the actuates blinker it off [brights/high blinds beams even when drivers. auto adaptive setting is day with lights off see the high beam blue light on with headlight malfunctions vehicle 248595-Connected LEst sensor FaultY batterse causing, adaptive found fault C151E29 currentiy present charger invalid performed SDS for • f 0.00. Performed guided test, found vaLue Rear level value of 8149 Unplugged sensor • спескеа Ins no corrosion or loose pins. With different fault for from front left unevagged, was stored "no signal" • sensor. Plugged sensor back in, and sensor started reading correctly. Available Ordered new sensor; Customer to return when part Service Digital Light Inactiveand High Beam Assist inop erative . At this time.
Unexpectedly and without any indication or warning, at [XXX] on [XXX] I experienced multiple system failures/engine light/critical warning lights/. Transmission error message states do not shift into gear, take for service. Engine check light on. Car would not start, car was unable to be put into park. Door alarm for transmission not in park was alarming audible. After car shut off and attempt to put into park the car would not engage into park and the car electronics malfunctioned, would not stop alarming despite off, multiple error messages, including traction control inoperative, blind spot inoperative, digital light inoperative, check the 48V batter Error, and other messages toggling on. Dealership Bergeron Mercedes made aware of problem on 8/04 And was told no appointments or lands car available and to drop off Monday sans appt, name on wait list. VIN [XXX] . This is a common problem on all of the forums regarding this first what new models hear 23 releases. I was unable to put the car into park and the parking brake could not hold in place/trusted. Also, the digital light malfunctioned and high beam assist and digital light. Became inoperative due to failed wheel level sensor. Car has less than than 5K miles /less than 3 months old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1 ) the car would not start several times. every error message scanned across the screen and i had to leave the car and lock it and wait 10-15 minutes and then it would start. if i had any type of emergency and this happened, it would be detrimental. the first time this happened was the day i got the car with less than 10 miles on it. this issue was recreated by service and a software update was performed and it hasn’t happened since. 2 ) all computers / screens turned off while the car was in drive and in motion. horrifying and so dangerous. i had no safety features active , as they all display on the two screens. this happened with less than 500 miles on the car. this was not duplicated by service and it happened one time. 3 ) the sunroof malfunctioned and would not close after the software update was performed. i had to bring it back the very next day. this problem was duplicated by service and was repaired. 4 ) today the camera / visibility system malfunctioned giving an error message “ system inoperative “. i drove it to service an hour after it happened. it makes me completely distrust every electronic component of the vehicle which scares me so much to even drive it not knowing if and when safety features will fail. mileage est 1350. i’m not sure if they have duplicated it, as it’s still in the shop. i have videos of the other issues but the form won’t let me upload videos. i uploaded a picture of the 4th issue in my report.
The 2023 GLC300 would not start. The internal alarms kept going off, the push-start/stop would not respond. The vehicle was acting like it was being stolen, this lasted for 75 to 80 minutes. The display said 12V On-Board Electrical System Service Required and Blind Spot Assist Inoperative - over and over again. Couldn't get the key to make car lock or unlock. The car would not turn on, it would not turn off. The alarm message was persistent. Had to call a tow-truck to take it in for service. After 3+ hours the car restarted. Mercedes initiated "Campaign: Update Powertrain Control Unit Software #2023060007". They found multiple communication faults in various modules. I was left stranded. This happened 3 times. Twice in front of the house and the 3rd time (when it was towed) I was far from home. The mechanic explained that the car had sensors indicating the car was being stolen so that is why it didn't start. That make no sense! I had the key. I had been driving it that day. It was working fine. A brand new 2023 car should be reliable. It should start when the owner has the key fob in hand. Shutting the car down for hours is a system failure. Please investigate.
Petition: Consumer requests a focused review of the ISG 48-volt onboard electrical system used in various Mercedes-Benz vehicles and the expansion or initiation of a new recall to include 2023 300GLC vehicles.
Sunday, June 25, when I was driving the car on the road, the engine shut off and the car stopped running. 3 warning lights show on screen: engine light; 48v Battery Service Required; 12v Battery service required. I used the break to park the car on the roadside after that. I tried many times to restart the car, Waited over one hour and 40 minutes it finally started again, the engine warning light was still on until the second day morning, and I was able to take pics as evident. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? Yes, but on the second day, the MB service dep told me that the car was having a system update (while I was driving the car and it turned off the engine by doing that) 2. How was your safety or the safety of others put at risk? I was still driving with 40m/h+ on the road, my car suddenly having a malfunction. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I called MB USA, they started a purchase buyback application, but still let me drive that car. 4. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No. The 3 warning lamps showed when the engine shut off while I was driving. There was no other symptoms of the problem prior to the failure. The car is new, 2023 GLC 300, the dealership is AutoNation, only has 2400 miles on it do far, one month only so far.
When starting the vehicle, all the lights and alarms have come on and vehicle is not drivable. This has happened 4 times. 3/4 times the vehicle has started after an hour or two. One time I have had to have it towed in. I bought this car on April 27th. First time this happened was 5/29. I have been without the use of this car for 28 days today. The service manager called today and Mercedes is trying to fix the problem, they say it is happening to many people.
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