I bought a new 2016 model (feb. 2016), around nov 2016, the rotors started making squeaking noise when backing up, so I took to dealer to diagnose. At first, they couldn't find the issue but after reading on the merc forum, I took the car back to dealer (jan. 2017), asked to check the rotors (not just the breaks), found the issue and I paid for this repair. Fast forward, jan 2018, brought the car back because the same squeaking sound came back. I called merc customer service, s/w "irene", and she said they are aware of the issue and she will work with dealer to see if they can fix w/o fee. So long story short, neither the dealer nor merc are willing to admit that this is a known issue and won't pay for the repair. They are willing to give me "15%" discounts. So, I am writing to ask for your help, please let me know if other owners have same issue, should this be an overall recall?
The worst 2016 Mercedes Benz GLC problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes2
- Engine2
- Acceleration1
- Electrical1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes2
- Engine2
- Acceleration1
- Electrical1
- Transmission1
Recalls
No recalls on record for this model year.
Technical service bulletins for the 2016 Mercedes Benz GLC 56
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Electric range is reduced after brief period
- Update powertrain control unit (PTCU) software
- Thumping noises from rear axle shock absorber
- Audio 20: Apple CarPlay displays pixelated image
- Brake squeal at front axle
- Thumping noises from rear axle damper
- Display message "Coolant temperature too high" appears in multifunction display
- Esp, bas, pre-safe
- Reversing camera closes
- 253 with Audio 20: Time and date reset automatically and without obvious
What 2016 Mercedes Benz GLC owners say
Most recent owner complaints, unedited.
I received a recall notice from mercedes in march 2017 stating that the starting limiter may overheat resulting in fire. As of this date, july 13, 2017, mercedes has no idea when it will have the part (s). This is unacceptable.
Tl* the contact owns a 2016 mercedes-benz glc 300. The contact found the federal safety agency campaign number: 17v114000 (engine, transmission) pertaining to her vehicle. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Brakes and brake rotors screech excessively when moving from park, forward or backwards and while braking at stop lights and stop signs. Reported to dealer and mercedes - no action. Concerned that brakes may fail at a critical time or that rotors will be damaged beyond repair and cause failure.
I got my brand new mercedes benz glc 300 two weeks ago. After driving for 6 days & less than 300 miles in total the SUV stopped responding abruptly in the middle of highway cruising at a speed of 70 MPH with a transmission malfunction error flashing. With no power in the car, I was lucky enough to pull it from the left most lane to the right curb but it was extremely scary to experience the situation of an irresponsive car in the middle of highway while the car is moving. All the lights on the dial were lit up with a transmission malfunction error in red. Tried to shut off the car using the on/off push button but it did not respond. After opening & closing the driver side door, tried to shut down the car again & the engine revved up. It was surprising as things were acting opposite. I am having safety concerns with this new car, if it stops in the middle of traffic again & if we would be lucky next time to pull over safely. The SUV is at my dealership for the last one week. They have cited some faulty transmission parts as the cause of the problem.
Compare the 2016 Mercedes Benz GLC
Other model years
2016
Questions about the 2016 Mercedes Benz GLC
Is the 2016 Mercedes Benz GLC reliable?
Owners have filed 5 complaints about the 2016 Mercedes Benz GLC, close to a typical GLC model year.
What is the most common problem with the 2016 Mercedes Benz GLC?
Brakes, with 2 complaints. Next is engine (2).
How many recalls does the 2016 Mercedes Benz GLC have?
No recalls on record.
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