While driving my 2016 Mercedes-Benz GLE 350, the vehicle suddenly shut off and lost propulsion without warning. There was no check-engine light or other warning before the failure. The engine would crank afterward but would not restart, leaving the vehicle disabled. The vehicle has an open the federal safety agency safety recall (22V‑955) involving the fuel pump control unit and potential loss of propulsion. The vehicle is currently at Benzel-Busch Mercedes-Benz for recall inspection and diagnosis. I am reporting this because the sudden loss of propulsion while driving created a serious safety risk.
2016 Mercedes-Benz GLE 350 fuel system problems
16 complaints (30% of all complaints for this car). Typical mileage when it fails: 59,831. 1 crash reported.
- owner complaints
- 16
- of this car's complaints
- 30%
- typical mileage
- 59,831
- crashes
- 1
- recalls
- 1
Which part fails
- Delivery: fuel pump1
At what mileage
Complaints by mileage at the time of the problem.
Mercedes-Benz GLE 350 fuel system problems in other years
Related recalls
Fuel system, diesel: delivery: fuel pump: control/drive module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
- Risk
- An engine stall while driving increases the risk of a crash.
- Remedy
- Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Recall number 22V955000 · Recall details
What 2016 Mercedes-Benz GLE 350 owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Mercedes-Benz GLE350. The contact stated that while opening the door, a cracked fuel injector was spraying gasoline. When the door handle was pulled, an aftermarket module ignited the fuel, causing an explosion and heavy smoke from the engine compartment. The contact stated that the vehicle had been taken to the dealer previously for the same issue, but the dealer dismissed the information and returned the vehicle. Shortly afterwards, the failure reoccurred and was recorded. The vehicle had been at the dealer for two months, and the dealer blamed the failure on an aftermarket part, even though the dealer had installed the parts. The vehicle was driven to the dealer, where it was diagnosed with fuel injector failure and was associated with the aftermarket parts that were installed by the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.
This has previously been reported, but the federal safety agency email indicated I needed to file formal complaint. Fuel injector(s) leaked while vehicle parked overnight in driveway. ECU detected fuel and subsequent ignition/spark caused "explosion' blowing out engine intake manifold (appx 50-75 pieces found). All 6 injectors and intake manifold required replacement. Mercedes Benz does have recall notification for failed/leaking fuel injectors, which includes both my model, and model year- but has claimed my VIN is not covered. MB recall campaign # 2022030003, dated 04/22/2022. I have retained engine intake manifold (main piece) for inspection. Fuel injectors were returned to MB. Safety risk is relatively obvious due to "explosion" and potential fire. Independent service agency (German Motors, Lakewood, CO- in business for over 25 years as MB only repair agency) diagnosed and performed repairs. Further, they informed me that in the investigation, they an other independent repair agencies/shops have in fact seen this before. No warnings, lights, or other symptoms were evident prior to injectors leaking.
Vehicle sitting in driveway. Fuel injector leakage and resultant engine control unit detecting fuel set off spark which resulted in explosion under hood. Completely destroyed engine intake manifold (over 100 pieces found), and requires all (6) new fuel injectors. Due to core return value, I will NOT be keeping injectors, but they have been inspected by certified mechanic where repairs are being done. Safety/risk is obvious- fire danger, explosion danger, etc. Vehicle was towed to German Motors, Lakewood CO. for repair. No warning indicators, no lights. Mechanics did inform me that this issue has been seen on other vehicles. Network of MB mechanics have been aware. MB USA is also aware of fuel injector leakage issues, and have issued a Safety & Emissions Recall Campaign (# 2022030003, dated 8/22/2022) for this model year and vehicle model type (GLE). MB USA however asserts that my specific VIN is not included in recall- but offers no reason. Currently, due to MB inability to provide replacement parts (engine intake manifold unavailable until Sept. 2025!), vehicle is still in repair facility. Invoices and write up will be available after repairs completed (using reclaimed intake manifold along with new injectors).
car has caught on fire due to (as diagnosed by certified MB mechanic) leaking from fuel injector(s). Issue is known to many MB mechanics. Issue DOES have a recall for other (non GLE350) models in this same year (2016). Request recall issued! Request assistance with having MB warranty/repair problem
Car was running normally then check engine light illuminated and car shut off. Was able to coast to roadside. Car would not restart. Diagnosed by professional authorized Mercedes repair shop as fuel injector failure. No parts available after the repair for inspection. Because of shut off while being driven in busy traffic, I was at serious risk of a different vehicle hitting my vehicle. Also emergency brake would not disengage since car would not start so could not be pushed further off the road.
See attached document for complaint
I own a 2016 Mercedes GLE350 that was repaired under a safety recall involving failure of a fuel pump due to water intrusion into the spare wheel well. Mercedes Benz "fixed" the car under the safety recall however, several months later, my vehicle experienced the same exact issue - water intrusion entered the rear wheel well causing the fuel system to fail. Mercedes Benz currently has my vehicle and cannot locate the water leak (they are saying it is in the hatch area of my car). They are currently trying to charge me $890 to find the leak. However, the original safety recall on this vehicle states, "the cause of the defect may vary due to a development deviation in combination with production tolerances and possible customer influences when loading and unloading items from the rear hatch. Each cause could lead to a different issue and water intrusion. Therefore, the tightness in the rear area might not meet specifications." I understand that my vehicle is not the first to experience this issue and I believe this is a defect with this make/model/year. I am hopeful this will be looked into further as I believe this issue goes past the recall. I should not be required to pay for this and my safety should not be compromised due to this.
Engine light on dashboard turned on in beginning of Feb 2024 … bought vehicle to dealer for assessment … was told right side catalytic converter has malfunctioned and will need to be replaced … vehicle has about 66,000 miles and it was a 2016 vehicle … apparently warrantly had expired in Nov 2023 … this does not seem right. Also, there are no right side catalystic converter available nationwide (not from Mercedes Benz manufacturer or off market). Wonder if this is a widespread issue … would like advisement.
The contact owns a 2016 Mercedes-Benz GLE350. The contact stated while driving approximately 30 MPH, the vehicle stalled and lost motive power. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the vehicle was then towed to a local dealer, where it was diagnosed that an unknown module needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic, where an unknown module was replaced. The vehicle was repaired; however, the failure reoccurred. Additionally, the contact stated that after a rainstorm there was water in the spare tire wheel well. The vehicle was taken back to the independent mechanic, where unknown repairs were completed. The contact had received notification of the federal safety agency Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The manufacturer was not made aware of the failure. The failure mileage was 59,831.
Questions about the 2016 Mercedes-Benz GLE 350 fuel system
Does the 2016 Mercedes-Benz GLE 350 have fuel system problems?
Owners have filed 16 complaints about the fuel system of the 2016 Mercedes-Benz GLE 350, 30% of all its complaints, more than any other problem.
At what mileage do 2016 Mercedes-Benz GLE 350 fuel system problems start?
The typical (median) mileage in owner complaints is 59,831 miles.
Was there a recall on the 2016 Mercedes-Benz GLE 350 fuel system?
Yes, 1 recall: 22V955000. Check your VIN to see if your car still needs the free repair.
Other 2016 Mercedes-Benz GLE 350 problems
Steering 10Engine 8Electrical 7Brakes 5Acceleration 4Airbags 4Transmission 4Lights 3Body 2Driver assistance 2Visibility 2
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