The contact owns a 2020 Mercedes-Benz GLE350. The contact stated while driving at an undisclosed speed, the air conditioner failed to operate. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the A/C evaporator and A/C receiver drier needed to be replaced. The vehicle was not repaired. The contact stated that the issue was a known failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 62,000.
2020 Mercedes-Benz GLE 350 electrical complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
Car has an automated start stop and ruined my starter a lot of ppl have had similar issues
The Mercedes Connect app started showing a partially charged battery. The Battery voltage is 11.9 to 12.29 in the AM when it should be 12.6V. The iphone charging area is warm to hot to the touch when the car is off all night. The Westminster Mercedes dealership cannot find the problem. I am concerned for afire hazard.
The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while operating the vehicle, there was an abnormal sound of moving water underneath the front seats. The vehicle was taken to the local dealer who diagnosed that rainwater had leaked into the body of the vehicle due to a clogged sunroof drainage tube. The contact stated that several electrical components were submerged in the water and had to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 43,000.
Air Conditioning failure with low free on measurement. Apparently there was an A/C leak that created water damage in the front footwells, causing corrosion and potentially short-circuiting electric components, resulting in a fire hazard. The car was inspected by Mercedes Benz of Tampa and could not explain the source of water in the car, neither can I as the owner. The electronic components are being replaced at cost of the owner and insurance company. However, still concerned about the source of water in the footwells and potential re-occurence. This would put at risk not only my life as the driver but also the life of my toddler who is usually by me in the car. The failure of the A/C was followed by failure of lights, plantronics, central computer system which prompted me to go promptly to the dealership. Please help me investigate why my car is not under recall when it goes through the same symptoms described on expansion of recall numbers 21V‑288 and 19V‑587
I was driving and came to a stop sign. When I was getting ready to pull off my entire vehicle automatically went into park and shut off. I was almost rear ended by the vehicle behind me. People were blowing at me. I just restarted the vehicle after a few attempts it started and I drove off. Also my entire dash went black while I was driving. I also felt water on my feet why on the passenger side ( like a light mist).
Vehicle (72,000 miles) sent an email message that the "starter battery is critical". Drove it to Mercedes Benz Cary (NC). Original battery replaced ($538). Two days later, another "starter battery critical" message arrived. Vehicle wouldn't start. Mercedes Roadside sent a flatbed, jump started the vehicle, loaded it and took it to Mercedes Cary. I was required to authorize two hours of diagnostic works (+/- $450). Evidently, Mercedes Cary performed some software updates. Waiting for final invoice and software details.
The contact owns a 2020 Mercedes-Benz GLE350. The contact received notification of the federal safety agency Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
When my wife got into vehicle first thing in the morning after it sitting all night in the garage, she smelled a foul smell. As she was driving, she opened all the windows to dissipate the smell and turned in the heater because wit was cold that morning. After about ten to twelve minutes of driving, she noticed the check engine light came on and the car started shaking. She pulled over and exited vehicle. As soon as she got out the vehicle started smoking and caught fire. The vehicle is a total loss.
Display indicated 'system suspended' twice today. Concerned ? But SUV drove fine
While driving in a parking lot at a low speed my car turned off by itself I kept pushing on the accelerator but I realized the car is not moving, it had shot off by itself. I turned the car on manually and then worked. It was a terrifying situation. I kept thinking what if I was on the freeway and my car had turned off while the moving traffic was about 70 miles. I contacted mercedez bez and I was told it might have been a glich and that they could not duplicate it. I feel that is a very dangerous glich.
Have had into dealership multiple times for radio/backup camera /navigation screen goes blank and does not appear for sometimes up to 1-2 days car had been turned off prior.
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