Mercedes recall notice issued march, 2019. To date, mercedes has not contacted me to schedule recall remedy. It has now been over one year since I received original notice.
2014 Mercedes-Benz GLK350 airbags complaints
Page 2 of 3: complaints 11 to 40 of 62, newest first, as owners wrote them.
Passenger side air bag defective and may explode. I received the "safety recall" notice dated february 2019. After 17 months, mb has not fixed the safety issue or provided a promise date, most recently I contacted mb on 5/13/20 with reference #20513000070. They were unable to provide an estimated completion date.
Tl* the contact owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. Albany motorcars (805 e oglethorpe blvd, albany, ga 31705; (229) 883-2040) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning was illuminated. The approximate failure mileage was 30,000. Vin tool confirms parts not available.
Tl* the contact called on behalf of his wife who owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the repair was unavailable. Mercedes-benz of sarasota (4754 clark rd, sarasota, fl 34233) was contacted and confirmed that the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that mercedes-benz of portland located at (1605 sw naito pkwy, portland, or 97201), exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that mercedes-benz of winston-salem located at (691 jonestown rd, winston-salem, nc 27103) also exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2014 mercedes benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts no available.
Incomplete recall 2019010001 (the federal safety agency recall number19v010) needs to be completed asap. This car has been dangerous for far too long. I can't imagine a safety feature shooting a projectile at one of my passengers, which is exactly what my airbag will do in the event of an airbag deployment due to collision.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that rbm of atlanta, inc. (located at 7640 roswell rd, atlanta, ga 30350, (770) 390-0700) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 mercedes-benz glk350. The contact received a recall notice for the federal safety agency campaign number: 19v010000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received a recall notice for the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of akron (1361 e market st, akron, oh 44305, (330) 733-7511) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
This vehicle is currently under a formal recall by mercedes (the federal safety agency id# 19v010 - pnd tak phase 4). This complaint involves the lack of timeliness in resolving & correcting the issue. The recall letter states that deployment of the passenger-side airbag can cause "... Serious injury or death." because of this warning, we are unable to accept passengers and are forced to limit driving the car without risking harm (or death) to ourselves or others. The recall notification letter was received in early 2019, but are told that parts necessary for the repair are estimated to be available in the 3rd quarter of 2020 (~18 months). For this extended time, we are expected to drive this car without regard to risk of injury or death; which is unacceptable to us. Not to mention the duress and anxiety placed upon us during this time. There seems to be no hurry or rush on behalf of mercedes, and their efforts to bring the airbag manufacturer (takata) seem negligent. When asked of the possibility to replace the airbag at our own expense, the local service rep advised us that this part is not available. To conclude, we feel this situation places us at undue duress and extended exposure to injury or death, should an accident occur prior to the "scheduled" repair.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received a recall notice for the federal safety agency campaign number: 19v01000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called viti mercedes-benz (975 fish rd, tiverton, ri 02878, (866) 980-6224) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. The VIN was invalid.
Vehicle is under takata airbag recall since february 2019 and has still not been repaired.this is a ridiculous amount of time to wait. Mercedes-benz needs to step up their action plan!
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The dealer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer were not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
2014 mercedes benz glk 350. Consumer writes in regards to passenger side airbag safety recall. *ld the consumer stated the parts necessary to complete the recall were unavailable.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact called napleton-mercedes at 219‑951‑4550 (located at 1349 indianapolis blvd, schererville, in 46375) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact's vehicle was included in the federal safety agency campaign number: 19v010000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received a recall notice for the federal safety agency campaign number: 19v010000 (air bags). After contacting mercedes-benz of north lake (10725 north lake auto plaza blvd, charlotte, nc) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of littleton (8070 s broadway, littleton, co 80122, (303) 738-7700) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 mercedes-benz glk350. The contact received a recall notice for the federal safety agency campaign number: 19v010000(air bags). Upon receiving the recall notice, the contact spoke with mercedes-benz of plano (6455 dallas pkwy, plano, tx 75024, 972‑212‑5874) and was informed that the parts were not available and the failure could not be remedied. The manufacturer was also notified of the failure and provided the same information. The manufacturer offered no further assistance. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350w2. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Mercedes-benz of palm beach (4000 okeechobee blvd, west palm beach, fl 33409, (561) 609-0902) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact stated that the recall notice for the federal safety agency campaign number: 19v01000 (air bags) was received. The parts needed to repair the vehicle were not available. The dealer and manufacturer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
2014 mercedes benz glk 350. Consumer writes in regards to airbag safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of fairfield (2950 auto mall pkwy, fairfield, ca 94533, (707) 430-0101) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and stated that the parts would not be available until may of 2020. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350. The contact received a recall notice for the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 mercedes-benz glk350. The contact received a recall notification for the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of lynnwood (17800 hwy 99, lynnwood, wa 98037, (425) 329-4341) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.
Takata recall....I received notice of this problem from mercedes in early february, 2019, citing possible injury or death. I checked again this morning, and mercedes does not have the parts. Fortunately I have not had a accident and being a 83 year old veteran, I hope I'm not wiped out by shrapnel in my own vehicle.
Tl* the contact owns a 2014 mercedes-benz glk350w2. The contact stated that the vehicle was included in an unknown the federal safety agency campaign due to the passenger side air bag. The contact spoke with fletcher jones motorcars (3300 jamboree rd, newport beach, ca 92660, (949) 718-3000) and was informed that there was no remedy for the recall. The manufacturer was not notified. The failure mileage was 37,000.
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