Recall in effect when mercedes benz dealer sold to us and refused to replace though it has been over 1 1/2 years.
2015 Mercedes-Benz GLK350 airbags complaints
Page 2 of 4: complaints 11 to 40 of 84, newest first, as owners wrote them.
I recently purchased my 2015 glk350. When I purchased it there was an open recall for the passenger side airbag. I contacted the local mercedes dealer to have the airbag replaced and they say there is no solution for the issue. So I am driving around with the airbag turned off(by the dealer) and the dealer can't tell me when or if this will be replaced.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to crown eurocars located at 8302 us hwy 19 n, pinellas park, fl 3378, where the vehicle was rejected to be serviced due to the part not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (airbags) however, the part to do the recall repair was unavailable. The contact contacted crown eurocars (8302 us hwy 19 n, pinellas park, fl 33781, (888) 856-7631) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The contact stated that the air bag warning light was illuminated. Star motor cars (7000 katy rd, houston, tx 77024, (713) 868-6800) was contacted and was made aware of the issue. The manufacturer was made aware of the issue. The approximate failure mileage was 80,000. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Mercedes-benz of wesley chapel (2383 willow oak dr, wesley chapel, fl 33544, (813)200-7788) was contacted and confirmed the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2015 mercedes benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to house of imports (6862 auto center dr, buena park, ca 90621) where they informed the contact that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*dt
This recall happened in january 2019, they mailed the letter in february 2019. It's over a year, and we haven't been driving the car very much because it hasn'''''''t been repaired. Since it's unsafe for a passenger, and they say the part is not available, they should refund us a portion of our purchase price.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that mercedes benz of plano located at (6455 dallas pkwy, plano, tx 75024 972‑599‑0909) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Received notification of takata air bag recall in february 2019. Unable to get replacement from dealer. I will have to wait until may 2020 to replace the airbag. We are senior citizens and feel that having to wait over a year and a quarter to make our car safe is unreasonable.
Tl* takata recall. The contact owns a 2015 mercedes benz glk350. The contact received a recall notification with the federal safety agency campaign number: 19v010000 (air bags) and took the vehicle to mercedes benz of north palm beach dealer, (9275 fl a 1 a alt, north palm beach, fl 33403, (516) 848-2900) and was rejected to be serviced due to the part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirmed part not available. *dt
Tl* the contact owns a 2015 mercedes benz glk350. The contact received notification on the federal safety agency campaign number: 19v010000 (air bags) and called mercedes benz of jacksonville dealer, (10231 atlantic blvd, jacksonville, fl 32225, (866) 955-5901) and was informed the part was not available for the repair and was to contact mercedes benz customer service. The manufacturer was made aware of the failure and informed the contact, the part will become available october of 2020. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirmed part not available.
2015 mercedes benz glk. Consumer writes in regards to takata airbag safety recall. *ld the consumer stated the maufacturer exceeded a reasonable amount of time completing the recall repair.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of marietta (810 cobb pkwy, marietta, ga 30060) confirmed that the part was not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 mercedes-benz glk350. The contact stated that the federal safety agency campaign number: 19v010000 (air bags) exceeded a reasonable amount of time for repair. The contact did not receive a recall notification from the manufacturer. The contact spoke with arrowhead mercedes-benz (9260 west bell road, peoria, az 85382, 623‑815‑3900) and was informed that the part was not available. The dealer stated that the contact would be called once the part arrived. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tacata airbag is not repaired jet ## VIN passed ## mercedes-benz 2015glk3504matic ##
Vehilce takada air bags recalled but vehicle manufacture states they do not have parts. It has been over 6 months and I feel the vehile is not safe to drive. Mercedes benz seems not to care. My other cars was fixed years ago with the same issue.
My passenger seat airbag has been recalled, I originally received a letter informing me of this recall in january 2019. It has been almost a year from receiving this letter and the parts have not been distributed for replacement. I am pregnant and due in january and the last thing I want to worry about is a defective airbag. I am incredibly disappointed in how slow of a process this has been and wish to know the steps to have this fixed asap even if it requires me to pay out of pocket!
Airbag recall with no fix. Driving with dangerous airbag that could harm passenger.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received a recall notice for the federal safety agency campaign number: 19v010000 (air bags). After contacting an unknown dealer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.*mp consumer stated metallic fragments are flying out of the airbag.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Motorworld (150 motorworld drive, wilkes barre, pa 18702, (888)781-5431) was contacted and verified that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of jackson (455 steed rd, ridgeland, ms 39157, (601) 956-4211) and the manufacturer were contacted and made aware of the issue. The contact was informed that the part was unavailable. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received a recall notification for the federal safety agency campaign number: 19v010000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to perform the repairs. Mercedes-benz of orange park (7018 blanding blvd, jacksonville, fl 32244) confirmed that parts were not available to repair the vehicle. The contact also stated that the air bag warning indicator illuminated. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received a recall notification for the federal safety agency campaign number: 19v010000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called park place motorcars mercedes-benz (located at 5601 bryant irvin rd, fort worth, tx 76132, (817) 310-9745) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 mercedes-benz glk350w2. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact heard a humming noise coming from the air bag compartments on both the front driver and passenger sides of the vehicle. The contact called walter's mercedes-benz of riverside (located at 3213 adams st, riverside, ca 92504, 951‑441‑6182) and was informed that the part was not available. The manufacturer was made aware of the failure and provided case number: 2/2091081908. The approximate failure mileage was 50,000.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that mercedes-benz of loveland (located at 4040 byrd drive, loveland, co 80538, 855‑249‑1548) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received a recall notification for the federal safety agency campaign number: 19v010000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received a recall notification for the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of memphis (5389 poplar ave, memphis, tn 38119, (901) 345-6211) was contacted and stated that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 mercedes-benz glk350w2. The contact received a recall notice for the federal safety agency campaign number: 19v010000(air bags). Mercedes-benz of delray (1001 linton blvd, delray beach, fl 33444, 561‑291‑6095) was contacted and stated that the part was not available. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
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