Engine failure due to the engine balancer shaft
Mercedes Benz ML350 engine failure problems
10 of the 499 owner complaints about the Mercedes Benz ML350 describe engine failure, most of them for the 2006 model year.
- owner complaints
- 10
- worst model year
- 2006
- typical mileage
- 78,000
By model year
- 20081
- 20067
- 20041
- 20031
Often reported together
What owners say
My ml350 has 65000 miles only and was working fine then engine stalled and now needs a new engine!!stalled on highway suddenly and had to be towed to shop they want to replace engine?
Tl* the contact owns a 2003 mercedes benz ml350. The contact stated that the steering wheel seized. The vehicle was taken to an independent mechanic who replaced the power steering pump assembly twice but the failure recurred. The steering wheel was extremely tight and the vehicle was taken back to the independent mechanic. The approximate failure mileage was 99,000.
Tl* the contact owns a 2008 mercedes benz ml350. While driving at 30 MPH, the instrument panel started blinking. The contact stated that the tailgate system made an abnormal noise and seized. The contact mentioned that the radio and air conditioning system also failed. In addition, the contact stated that upon removing the spare tire, there was water in the spare tire compartment as well in the passenger side tail light and on the tail gate modem. The vehicle was taken to a dealer. The technician diagnosed that water was entering from the seal around the rear tail lamp. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000. Updated 09/03/15*lj updated 12/8/2015
While traveling in the center lane on a major parkway at the posted speed limit, our 2006 mercedes-benz ml350 experienced a complete engine failure. The car would not accelerate; steering was compromised, as was braking. Braking and steering were very difficult, but possible allowing the car to be guided to the shoulder. All four family members were present including our two young sons. After being towed to a local authorized dealer repair shop, 4 days after the incident...the problem was reported as ?engine jumped time? And the repair department would have to ?remove engine and tear down to find cause of failure?most likely needs engine assembly?. As that the quoted price of the diagnostics and repair exceeds the current value of the car by several thousand dollars, the car was returned without further diagnostics or repairs. At no time in the past 4 years has there been a ?check engine? Light nor were there any indicators of any serious mechanical issues as per the car?s onboard computer reporting system or in general daily operations. Again, it is important to note, that there were no indicator lights or warnings prior to the failure. It is also important to note that in january of 2010, the same authorized dealer repair department mentioned above conducted the following repairs: ?removed engine, replaced balance shaft, replaced oil pump, replaced cam solenoids, replaced gaskets?? In response to a persistent ?check engine? Light. Our records indicate that the 2010 ?check engine light? Occurred at 55,395 miles. This recent failure has occurred, minus the ?check engine light? Or any other indicators, at 99,424 miles. Our research indicates that this may be a known issue with this particular engine.
I was on my way to pick up my spouse from the airport one night without warning the vehicle started making a rocking motion and the orange check engine light came on. I pulled over, turned off the engine and exited the vehicle to see what was wrong, I re-entered the vehicle and tried to re-start the vehicle but it would not start. I called mercedes benz and they proceeded to have my car towed to the shop. I waited 4 months for them to assist me in fixing my vehicle since the warranty has expired and I have no extended, they refused to assist me even though they told me that the manifold had broken off and may get into the engine and that I may need a new engine of which I ended up purchasing a low mileage engine. Prior to this I paid $1500. For them to fix 2 leaks on my power steering and as of now my vehicle is leaking oil and making that same loud noise as before they fixed the leaks. I have been very very upset with them, my vehicle has been giving me too much trouble for not having 100 thousand miles. Please help. I call their corporate office and even wrote a letter to them and all they offered me was $2000 towards the purchase of a new vehicle, you may think that a mercedes benz will be able to do better that for their customers. I was lied to by them pertaining to the engine, once I was told that the engine was bad then I was told that it was not bad. I took my car from them and took it to an independent car repairing.
Around 45,000 miles the check engine light came on. I took the vehicle to a mercedes benz dealer service department and was notified that the balance shaft needs to be replaced. In order to replace the balance shaft, the engine needs to be taken out of the vehicle and taken apart. Estimated cost $6,000. The service dept. Told me that it was due to a part that was not hardened properly during manufacturing. There is a technical service bulletin (s-b-03.30/08i) that was originally issued in 2007 which was found in internet searching, however it seems like mercedes benz knows that the check engine light (on the majority of these vehicles) will not come on until when the warranty has expired. Since this fix is a huge expense, they are not going to issue a recall even though it is clearly a safety concern. If I would've have continued to drive the vehicle in this condition, eventually the balance shaft would have continued to break its teeth resulting in engine failure. Continuing to drive the vehicle in the condition is not safe, it is a matter of time before the vehicle stops running and the engine would need to be replaced. The mercedes benz USA replaced our balance shaft or pay for it people who already fixed.
Around 52,000 miles the check engine light came on. I took the vehicle to a mercedes benz dealer service department and was notified that the balance shaft needs to be replaced. In order to replace the balance shaft, the engine needs to be taken out of the vehicle and taken apart. Estimated cost $4,000 to $7,500. The service dept. Told me that it was due to a part that was not hardened properly during manufacturing. There is a technical service bulletin (s-b-03.30/08i) that was originally issued in 2007, however it seems like mercedes benz knows that the check engine light (on the majority of these vehicles) will not come on until after 50,000 miles, when the warranty has expired. Since this fix is a huge expense, they are not going to issue a recall even though it is clearly a safety concern. If we would've have continued to drive the vehicle in this condition, eventually the balance shaft would have continued to break its teeth resulting in engine failure. Continuing to drive the vehicle in the condition is not safe, it is a matter of time before the vehicle stops running and the engine would need to be replaced. The service department replaced our balance shaft, the parts used are too numerous to list along with labor codes. Here is a brief breakdown: 28.8 labor hours total $2,940.48, parts $1,263.50 (consumer cost), $925.49 (net cost). The failure has been corrected, however the service dept. Told me all of these vehicles made during this time will eventually have this failure and it's a safety concern, not to mention a very expensive repair. I feel there should be a recall issued for these vehicles and mercedes benz should be required to notify consumers of this failure. I was an original purchaser and had mine repaired, however there are people out there buying these vehicles used unaware of the problem, not only stuck with a $4,000 + repair, but also unaware of the safety hazard. Mercedes benz should take responsibility.
Tl*the contact owns a 2006 mercedes benz ml350. While driving 65 MPH, the contact heard a loud beep and noticed a flash of warning lights across the instrument panel. The check engine, (!), and brake lights illuminated simultaneously. The vehicle seized to a jolt, released, coasted, and then failed. He had difficulty restarting the vehicle, but when it did, all of the lights illuminated again, including esp go to workshop. He said that his foot was on the accelerator the entire time. The vehicle is currently with the dealer. The current and failure mileages were 23,000.
Thank you for your responses but we are very disappointed and very frustrated with your response. During these 2 year things have gone wrong. We did contact mercedes-benz headquarters..market too many times and explain about us car. But they are ignore now we are in the process of launching a lawsuit to replace my 04 ml 350 on the basis of safety. The engine failed 18 times on the road (in addition to all kinds of other problems). We are in california USA--2004 mercedes benz ml350 - list problems and much time spent in the service department-- 2004 mercedes benz ml350 is the worst automobile I have ever purchased. It has spent half of its life in the service department. Here is a of my problems within the past 28 months: 1.the engine of car shakes and makes noise 2. The engine light is turns on and after that is shut down. Again the car is automatic. It turns off 3.the brake warning light turns on and of intermittently- with out reason 4.diagnose have problem 5.ets failed 6.brake pads, front, include front rotors replaced 7.stalled twice 8.passenger side window failed 9.clicking noise under the vehicle 10.GPS not working 11.clicking noise under the vehicle (second time) 12.brake pads, front & rear, include front & rear rotors (second time in less than 8k miles) 13.rear wiper washer container leaking 14.navigation system lcd screen flickering 15.bad battery all of these above make us terrible- the car bring at home only 27 month but have to stay in the shop for 18x times we did contact a mb market for request about the recall and replace for us but they denied it. Now I have go to looking somebody help.
Related recalls
No recalls on record for this model year.
Questions about the Mercedes Benz ML350 engine failure
Which Mercedes Benz ML350 years have engine failure problems?
The model years with the most reports are 2006 (7 complaints), 2003 (1 complaints) and 2004 (1 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Mercedes Benz ML350?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history