Tl*the contact owns a 2000 mercedes benz sl340. The contact stated that several attempts were made to repair the tail lights due to recall # 2006-080005. However, the failure continued to occur. The dealer stated that the parts needed for the repair would not be available for four months. The contact called the dealer and manufacturer to follow-up on the failures, but neither have provided a response. The tail light bulbs burned out two days after the vehicle's most recent repair was completed. The current mileage is 72,500 , and failure mileage was 3,000.
2000 Mercedes Benz S Class lights complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
Attn: ali motamedamin, safety defect investigator/inspector the federal safety agency campaign#: 06v‑028. On approximately october 14, 2005 while driving my mercedes benz 2000 s430 on interstate 285 in atlanta, ga., the dashboard digital instruments totally failed and I was unable to read any gauges and indicators while vehicle was in motion at approx. 65 MPH. I immediately contacted and scheduled an appointment with mercedes benz of south atlanta who determined it to be instrument cluster being inoperable and I was charged for replacement on october 19, 2005. Recently I was made aware of the recall, nhsta campaign#:06v‑028 and when I contacted mercedes benz customer relations on november 27, 2006, I was told that my VIN#/vmi was out of the scope of the recall. At which time I expressed that recall part 573 and circumstances of failure applied to my make and model vehicle and I had documented mercedes benz service repair invoice supporting that fact. I was informed that my complaint/concern would be documented but no action/reimbursement would be taken and if I elected, I could address my complaint via mail to ernst leib, president of mbusa but he could not provide me with any other point of contact regarding recall matter and the conversation was concluded.
In reference to campaign 06v028000 what is the basis for exclusion of some cars of the same year vs others. Just because the 7 cars that were part of the original complaint fall in the narrowly defined VIN range does not mean other cars of the same model and year do not have the same problem. The defective clusters are the same. I have a 2000 s500 with a failed cluster. I have the same problem with the same part for the same model and year that other cars are being repaired for free, but my car is excluded because its VIN range is statistically not in the same narrow VIN range corresponding to the original complaint? This seems very exclusionary given my car is the same model and year and the part is the same and there is no basis to exclude it. I am requesting the federal safety agency to widen the recall range to be fair to all owners of the same model and year where some are being recalled and some not. If the failed clusters were from different manufacturers that would be one thing, but to exclude cars due to VIN range corresponding to the original 7 cars as part of the complaint is very lop sided. I request you to please widen the recall. My VIN ending range is a127167.
Dt*: the contact stated the lights on the dash went out. The dealer determined the instrument cluster needed to be replaced. There was a the federal safety agency recall, # 06v028000, regarding the interior lighting. The vehicle was not included in the recall due to the VIN.*ak updated 10/25/2006 - on two occasion this almost caused and accident.
Mercedes benz is ignoring the federal safety agency campaign id number, 06v028000. I have called them at least 5 times and they have said they don't have to do it and have no plans to comply with the campaign. This is very dangerous and I almost crashed when my light panel went out.
While driving our 2000 s-500 mercedes, we noticed the lights on the dash board begin to flicker on & off?! At certain moments, the lights which illuminate the gauges would actually go off completely briefly so it becomes impossible to read the infos on the dash board. We took the car to our mechanic whom informed us that there is actually a recall for the defect our car is experiencing under the federal safety agency's campaign id #06v028000. We called mercedes @ 800‑367‑6372 & was informed by patricia rosado there is no recall but merely a "service issue" they're attempting to resolve on certain vehicles with qualifying vehicle identification numbers. It is apparent that the malfunction we are experiencing with the lights on our dash board correspond to the recall problem as identified by the office of defects investigation. If our vehicle having this problem is not being recognized by mercedes under their qualifying VIN, then there must be thousands of other 2000 s-class mercedes vehicles out there with this defect unbeknownst by the owners! The cost to repair is very expensive & mercedes should be responsible to cure this problem. Due to this defect, mercedes is not only jeopardizing the lives of the car owners & their families but also other drivers & their families on the road!
On 7/16/06 the instrument panel of my mercedes 2000 s500 [xxx] went completely blank. This was the first time this happened after driving off from smythe european dealership (san jose, ca) for A/C repair and to reprogram a remote key. I took the car to the dealership and was told that the instrument cluster needs to be replaced for $ 2400.00. I quoted recall number 06v028000 from the federal safety agency and I am not getting a favorable response. *nm updated 07/12/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
My 200 s430 panel was black out even the engine was turn on. After a few tries and reset, it went back to normal.
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