The instruments panel lighting flashes and goes dark and you cannot read the dials on the dash board. There is a bulletin issued by you recall 06v028000 but mercedes benz has refused to fix the problem claiming that my VIN number does not fall in their recall whatever that means.
2000 Mercedes Benz S500 lights complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Dt*: the contact stated while driving 50 MPH, the light on the instrument cluster went out. The dashboard gauges and indicators did not illuminate and malfunctioned. The vehicle was taken to the service dealer who determined that the instrument cluster modules needed to be replaced. The manufacturer was alerted and was given a copy of the federal safety agency campaign id# 06v028000 but the claim was denied for reimbursement. Updated 09/20/06.
I own a year 2000 mercedes s. The instrument cluster has developed inadequate illumination. There is a safety recall on this instrument cluster (number: 06v028000). The dealer refuses to make a replacement under the recall and mercedes USA denies that there is a recall. What should I do to have the defective instrument cluster replaced under the recall. Thank you.
Dt*: the contact stated, the instrument cluster backlighting the speedometer burned out. When the vehicle was taken to the dealer, they determined there was a recall #06v028000 concerning the instrument panel cluster. The VIN is not included in the recall. The part was also out of warranty and was replaced at cost. The manufacturer has been contacted.*ak updated 7/21/2006 -
Mercedes-benz under reporting has been a serious problem. I complained to them about my AC blower motor, which turns on only sporadically, on average about 30% of the time. I went in to the dealer and they had refused to fix it saying that mine was not one of the cars mercedes benz corporate accepted under the federal safety agency campaign id number: 00v141000. However, an independent mechanic's diagnosis was that the blower motor regulator needs replacement and that it is indeed a defect of the engineering and that mercedes should have replaced it as it was exactly the effect of the problem they underreported from the recall. This is unacceptable for the federal safety agency to provide special treatment to mercedes benz - to this day, I am driving in the heat a sporadically working blower motor that I have to suffer with because of mercedes flaw. If a purely american company like ford had done something like this, nhsta would not have allowed such serious manufacturer violations, but why the lenient treatment for mercedes-benz? Right now, in addition to the faulty blower motor regulator, I am suffering with a defective and non-working and non-illuminating instrument panel cluster also which was rightly addressed by the federal safety agency in the federal safety agency campaign id number: 06v028000 but because mercedes benz misreports the number of units affected so they do not have to fix many of their defects, I am stuck in serious danger. Please help!
The mercedes s-class has a serious problem with many electrical components and even when recalls are made, mercedes benz north america understates the number of units affected to minimize their loss due to defective engineering. My mercedes dealer (crown mercedes in dublin, ohio - tel 614‑799‑4666) has refused to replace my defective instrument cluster, which does not illuminate, nor do the gauges work, even though a recall was mandated as per the federal safety agency recall campaign number 06v028000. However, instead of honoring they refuse to fix the very serious safety problem unless cash payment is made in the full amount of the cost. My cluster does not illuminate, the gauges are all stuck so that I don't know what speed I am going at, I don't know how much fuel I have left, I don't know the mileage of the car, or anything else because of a known mechanical defect of mercedes benz instrument clusters, but they are refusing service. I am forced to take the car back un-repaired although they required a $210.00 diagnostic fee, and I am very worried that I may run into an accident with it due to their negligence and lack of concern with the recall. Please help. You can contact me at cell (614) 446-6180. Your help is very important and concerns a critical safety issue. I am forced to drive without seeing my instrument cluster, without knowing what speed I am going at, without knowing how much gas I have left, without knowing any of those things. I am in danger and even though they admit that it is a manufacturing defect of the cluster, they refuse to repair it without thousands of dollars in parts & labor. Is it fair to put myself and my family at risk because of the corporate wrong doings and under reporting and arrogance of mercedes benz corporation? Do I need to endure the risk of a serious accident before the federal safety agency takes some action? Please help.
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