2001 Mercedes Benz S500 lights complaints

Filed Oct 10, 2006 · Lights · 880,000 miles · CA

I have a 2001 s500 that had instrumental cluster failure. My dealer informed me that mercedes benz has an instrumental failure recall. I called mercedes benz and was told it is a limited recall. My cluster had the exact failure that the limited recall has.

Filed Sep 8, 2006 · Lights · VA

I would like to file a complaint against mercedes benz USA. I have previously complained in an email to mr. Gary bowne, manager of product compliance and safety engineering, mbusa. He has ignored my correspondence. I have a 2001 s500 mercedes car that has the exact defect referred to in the federal safety agency recall campaign id number: 06v028000 my car is the 220 type manufactured in the 2000 time period identified in the campaign. My instrument cluster started having intermittent problems last spring, just like those described in this recall campaign, and the car is unsafe to drive. Both mercedes benz customer service and the dealer (american service center in arlington, va) have declined to repair my car, since they claim there is no recall attached to my car's VIN as yet. I am requesting that mbusa instruct american service center to repair my car without delay. They have the part available, in stock. I thank you in advance for your help in this matter.

Filed Sep 8, 2006 · Electrical, Lights · 150,000 miles · FL

I was driving at night and the instrument cluster lighting began flickering, and after a couple of minutes went completely dark. The consequence of this failure is hazardous, the driver has no information as to the status of any of the car's systems. All of the following gauges and displays are disabled and nonfunctional as a result: fuel gauge, vehicle temperature, MPH, RPM's, the gear the vehicle is in, turn signal operation, as well as, all of the warning lights and displays. Additionally, the steering wheel controls which provide the driver certain systems information, and the ability to operate the radio, cd player, telephone and volume are disabled due to the failure of the instrumentation cluster. This is a very dangerous condition for the driver and vehicle as you are basically "driving blind". I have not yet fixed the instrumentation cluster (also referred to as: interior lighting) and I can provide any necessary additional information.

Filed Jul 10, 2006 · Lights · 99,000 miles · TX

The instrument cluster is dead making it impossible to see all the gauges including speedometer. There is a recall but mercedes said that my VIN number is not part of the recall, but it is the same exact problem described in the recall.

Filed Oct 20, 2003 · Electrical, Lights · 28,000 miles · FL

Whenever the turn signals are in use they would malfunction. Took vehicle to dealership to have mechanic repair the problem. Mechanic replaced the instrument cluster and several electrical components. But, problem still exists.