While driving on a highway and passing under a road sign describing the next exit, the sprinter van automatic crash avoidance kicked in, causing the van to automatically jam on the brakes and lose approximately 20 MPH while causing the wheel to pull decidedly to the left. There were no vehicles in front or behind, and thankfully enough none close enough to cause an accident. This is a fairly common occurrence, and even if the brakes do not engage, the crash avoidance alert sound will often times chime and startle the driver for other overhead obstacles like traffic signs and tunnel entries. This feature, along with lane departure assist (which also is buggy) automatically turns on after every restart, even after being turned off manually. It is unsafe.
2020 Mercedes-Benz Sprinter 2500 brakes complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
The active lane keeping assist is highly dangerous and needs to be permanently disabled or removed from the vehicle. I narrowly avoided getting into a accident. I was driving on the highway in the left lane and had to serve around some dump items that fell of the back of the truck ahead. The active lane keeping assist forced the van back into the lane and towards the junk in the road and ended up running over it. It could of been a lot worse if the object was bigger, a car, person or animal. I should be able to turn it off once! Not every time I have to restart the vehicle. This worries me especially. With all the sprinter vans I see out there on the road everyday
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Mercedes-Benz Sprinter 2500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history