Problems with vehicle's trunk coming unlatched from the inside. *mr the horn was also inoperative, the vehicle stalled, and there was a constant problem with the blower/fan. The consumer requested to be reimbursed for the repair cost of the blower. *scc there was a recall regarding the heater blower resistor, however the dealer stated the vehicle identification number wasn't included in the recall.
1999 Mercury Cougar electrical complaints
Page 3 of 4: complaints 41 to 70 of 99, newest first, as owners wrote them.
The vehicle experienced the same defect as stated in recall 01 v 230 000, however the vehicle identification number was not included in the recall.
I own a 1999 mercury cougar. I just bought the car in january of 2003 with 32,000 miles on the car. Two weeks after purchasing the car the alternator died, which is a common problem with this car, and the dealership replaced the alternator. But two or three weeks after that, my power sunroof broke, which is also a very common problem, and because the car was not under warranty anymore it cost me over $1200.00 with labor to fix. I have since learned that there are many cougar owners that have had the sunroof break because the 1999 and 2000 cougars were made with plastic rails that easily break. The 2001 and 2002 cougars were made with metal rails and work fine. The parts that you order now for the 1999 and 2000 cougars are metal, so my question is, why wasn't this a recall, and why should we all have to pay for a defective part that is very expensive and breaks only because it is poorly manufactured? When I bought the car I had no idea how much money I would have to put into fixing the stock parts, such as the alternator, sun roof, and fuel pump, and rear hatch door, which are also very common problems.
The vehicle experienced a problem with the electrical system as stated in recall #01v230000, however the vehicle identification number was not included.
The battery light illuminated when the brake was applied.
Car died all of the dummy lights came on found out it was the alternator, dealer repalced it, 8 months later same exact problem.
When turning key in ignition there is a grinding noise, sometimes vehicle won't start. Took vehicle to dealer, and dealer replaced bb valves, and cleaned engine. This did not correct the problem. Also, loose outer tie rods. *jb.
I have a 1999 mercury cougar. I took my car to my mechanic to find out what was wrong with my heater they told me before they did anything to contact ford because there was a recall on my car for the same exact problem. I contacted ford and they first told my that there was no recall. After I presented them with the recall numbers they then informed me that there was a such recall, but that my car would not be covered under the recall. On your web-site there is a section on the recall on the same year make and model as my car. It notes that 342,962 mercury cougars have been affected by this I don't understand how they can refuse to provide my with the recall also.
I have had numerous problems with my '99 cougar such as, failure of my pat system and computer system. I have had problems with my brakes which they can't seem to figure out the problem. I have had my starter replaced twice. I have had defects in several sensors, which is not under warranty that I had to pay a good amount of money for them to repair. My fan has even blown out. There is a burning smell whenever I turn on my heater that none of the dealers can't seem to smell. I also had to purchase a new radiator. When my computer went out my car was still under warranty but they made me pay for the repairs, parts, and labor out of my pocket. This is not all. The list goes on and on. I have complained to the dealership, ford motor co. And even had someone from ford to investigate all of the problems I've had with my vehicle. They have been rude to me on several occasions, especially when I had questions about the repairs of my vehicle. Something needs to be done about this. I would not recommend the purchase of a mercury cougar to anyone.
Consumer called complaining about having problems with the alternator.also stated that while driving the vehicle it died with a warning of the panel.dealer was contacted and stated that the vehicle needed a new alternator and a battery. Ph
While driving the vehicle an turning on the head light they became inoperable obtructing the drivers view. Also the battery failed, the dealer has been notified. Please provide further information. Nlm
When driving with fog lights on consumer smelled wires burning. Consumer pulled over, and noticed fog lights were flickering. Consumer tried to turn off knob, but it was very hot. Dealer stated swithch was bad. Please provide any further information.
01 v 031 000/battery cable routing: vehicle has an ongoing problem with stalling. Vehicle been to the dealer for repairs ,and the problem still occurring. Feel free to provide any further information.
While driving 35-40 MPH all gauges were going haywire, consumer smelled something burning. Then, vehicle stalled. Vehicle at dealership at this time.
Consumer noticed a blue wire hanging from the vehicles front.
Linkage system between ignition switch and ignition cylinder broke. Dealer service department does not know why and has stressed that this is a very rare occurrence and that parts are not even stocked because manufacturer and dealerships never see this type of problem.
The speedometer jumps and at times does not work at all. This same problem has occurred at least 5 or 6 times in the past two years. The instrument cluster has been replaced each time. The intrument cluster installed last month was bad while driving it home from the dealership. It will probably have to be replaced at its next oil change. The vehicle is almost out of warranty and the dealer advised me that I would be responsible for any incidents after the warranty expires even with its history, and I was told by the dealer that they have seen this problem with other cougars.
While parking vehicle in driveway a fire started under the dash, dealer was notified. Feel free to provide any further inform ation.
Battery will drain intermittently in a few hours or overnight. This happens from 1-7 times a month. Dealer inspected vehicle and found no problem.
I have taken my vehicle in 4 different times for the same problems. The car boags down and stalls while driving. This has caused me to stall in traffic several times. The problem has still not been fixed in the 4 times I've taken it in. Not to mention all the other small things.constant rattle in the dash and windows, battery light stuck on, trunk will not unlatch, and the dash lights will surge even after I've had the dash replaced. I am very upset with this car and even more with the lack of service being provided by the dealership!
While driving at highway speeds, vehicle suddenly accelerates. Dealer has yet to be contacted. *ak consumer states that when the vehicle suddenly accelerates, the lights on the dashboard and the headlights go out, then the vehicle stalls it will not cut back on, dealer replaced the fuel pump and the alternator, however vehicle continued to stall, a mechanic stated that the alternator had burned and needed replacing again, alternator continues to burn and no one can figure out why.
Engine> vehicle has been hesitating since 10/01. Vehicle brought in for regular check and description of hesitation/bucking esp. On highway provided to service rep. Vehicle serviced hesitation problem diagnosed as ignition wires in need of replacement. Ignition wires replaced, lube, oil, filter, and fluids topped. Also told all four tires would need to be replaced. Declined tire replacement at this time. Total cost for service with tax &labor=$346.70 vehicle continued to run the same way. Also coolant and airbag icons came on and would not go off. Scheduled for servicing again on 12/5/01. Diagnosis airbag censor in need of replacement (still under warranty ) and in need of a new collant expansion container (approx. Cost $200.) car in on 12/31/01 ,airbag sensor replaced and car checked again for cause of hesitation. Response unable to duplicate customer's concern. Hesitation continued and on 1/05/02 while returning home on secondary road, check oil light icon came on. Dealership nearby so attempt was made to drive car there . Vehicle died, no power steering. Large puddle of oil under vehicle. Roadside assistance towed vehicle to dealership. Diagnosis> engine gone and in need of replacement. Imploded from within
5 months after purchasing this cougar, there was a huge power steering leak. Called around for someone to fix it, but dealer was the only choice. We were told it could be a bad pump and that would cost $450 to fix. They called back and said the whole gear was bad and had to be replaced and would cost us $700. We had no choice but complained to the dealer that rack and pinion gear should not go bad on a 2 year old car. We also contacted ford customer relations, who did nothing to help us. We want our money back. Dealer also failed to notify us of 5 outstanding recalls on this car. Then, 2 days after picking it up from steering being fixed electrical system shorted out and stranded our 19 year daughter at 2 in the morning. This is directly related to one of the recalled items. The dealer should have fixed this during the 3 days when they had the car .
The consumer is not satisfied with the vehicle due to the amount of recalls that have been issued on the vehicle since the date purchased, brake pressure control valve 00v‑075, battery cable routing 01v‑031, brake lamp switch jumper harness 01v‑032.
Sometimes vehicle will not start. After vehicle is started, consumer will turn it off to see if it will start, and it won't. Consumer has contaced dealer. Please provide any further information.
My car will not start. After I have driven it and start it b ack up it will not start. This has been going on since january 2000. I've taken my car to the dealer five times and they keep saying they can't find the problem. I've filed a suit with the lemon law but its taking to long. Please help me. I can't cut the car off when I drop my kids off at the day care. I'm beyond frustrated.
The victims parents believe that recall 01v‑031 of the misrouted battery cable may have been the result of there daughters death, the recall was recieved 1-mar-01, 4 months after the accident occured. Nlm
On 4 different occasions vehicle will shut off suddenly andwithout warning as though someone shut key off, and then everything locks up/ loss of power occurs, and cannot even shift out of gear. Dealer has replaced starter, but it did not fix defect.
There was a recall for wiring harness. Wiring harness shorted out whole brake light system. Dealer only replaced wiring harness. Consumer feels dealer should have replaced brake light harness, and brake module. Please provide any further information.
While standing outside of vehicle with windows rolled down when door closed and automatically locked. Consumer noted this was not a feature of vehicle. Key failed to unlock the door, consumer reached inside vehicle to manually unlock door. Dealer stated if a new alarm system was put in to replace the old one, problem might be corrected. *ak air conditioner turns on and off. Radio will not come on at times. Motor will die out. Alarm went off, door lock by themselves. Key will not crank vehicle at times. Vehicle jumped and jerked almost hitting consumers sister who was standing in front of the vehicle.
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