Consumer stated that while driving down a hill vehicle died, and could not get it restarted. Consumer had to coast down a hill into a gasoline station in order to stop and hit a pillar. Vehicle was towed to a lincoln-mercury dealer, who told consumer that the problem was the fuel pump. Also, after contacting the manufacturer they told the mechanic that there was a recall on consumer's vehicle concerning an electrical cable which caused the power to fail.
2000 Mercury Cougar electrical complaints
Page 3 of 3: complaints 41 to 63 of 63, newest first, as owners wrote them.
Engine dies and vehicle loses power at anytime without warning. When this occurs power steering and brakes fail.
Hi. I am from canada and hope that everyone that reads this never buys one of this pieces of junk cougars that ford is selling.the name speaks for it self fix or repair daily - drivers window assembly broke $100.00 to fix - fuel pump at 56,000 km $500.00- window stress cracked at 60,000 km not fixed yet- transmission replaced at 70,000 km $2500.00 - two ball joints and alternator replaced at 72,000 km $400.00- rearhatch will not open from inside not fixed yet- lights flicker on dash alternator again at 85,000km but did not help so put in new battery but didn't help no sense of phoning ford they don,t give a [xxx] $18,500 for this junk and by time it is paid off $24,000 plus all the repairs best place for all the ford junk is form the plant to the scrap yard so nobody has to put up with all these problems after reading all this you still go out an buy a ford as the saying goes there is a sucker born every day. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle shut off after being driven for half hour, and failed to start. The dealer replaced battery/alternator/ ignition switch, and relay, but the problem continued. *ak after all repairs were made, problems continued to exist. *ph. Also the ball joint was replaced, the trunk release did not work.
Alternator in my 2000 mercury cougar failed for the third time. The car is now out of warranty and I am stuck with the bill. Failure was followed by smoking in the engine compartment which steadily increased, small fire evolved soon afterward. Was able to put it out with a bottle of coke (a brand that has never let me down). I was assured by the dealership that this issue was taken care of some time ago. I have hated this car for all of its problems and have successfully steered people away from ford products. I will never purchase another domestic vehicle for as long as I live.
Problems with odometer, gas gauge, turn signals,windows, radio, hazard lights, air bag lights, speedometer.*mr. The mileage and clock were no longer visible. A new battery and alternator were installed prior to the incident. The sun roof leaked constantly and was also fixed prior to the incident. The battery and wrench light were constantly illuminated. This vehicle had been repaired over and over again. Consumer had to exit and barely made it home when she entered the driveway, the vehicle completely died. *ph. The air condition was not cold enough, the cigarette lighter was broke, the brakes made a grinding noise, the door locks/latches were inoperative, and the vehicle had a transmission leak.
This is the 2nd time that I am replacing an alternator on my 2000 mercury cougar. This time, it's been less than a year since I replaced the old one. This seems to be an ongoing problem with the 2000 cougar, and mercury/ford have no intentions on recalling the vehicle for this problem. It's extremely frustrating that the alternator keeps going on this vehicle. Of course it keeps happening after the warranty is up, causing you to have to shell out hundreds of dollars over and over again. This last time, not only did I have to replace the alternator, but I had to pay $175.00 for towing because I was 75 miles away from home. This is ridiculous, and I am considering getting rid of this car once it is paid off next year. And since there are other people who are having the same problem, and mercury/ford does not want to recall this vehicle, I will never purchase a car from this company again. Clearly there is something causing the alternator on the 2000 mercury cougar to keep going, but the maker will not recall the vehicle.
Vehicle had loss of power and lights were flickering. Wiring harness, alternator and voltage regulator need replaced.vehicle has 47000 miles on it. Dealer said it was 4th cougar with exact same problem but yet no recall. Cost of repair is at least $800.00.
While driving at 30 MPH the vehicle shut down and the consumer hit the curb. Dealer contacted. Please provide additional information.
Same as previously recorded issue, however, this time the replaced part (alternator) fails after one day of operation. Vehicle broke down again, while approaching traffic light. All lights went out, gauges were not responding, radio shut off etc. Again, possible failure reported in warranty period, however, dealer and manufacturer refuse to repair. 11/12/2002 repair appears to have not been working. Will never buy fomoco product again. Contemplating contacting attorney and resolve situation with fomoco. Dt
Consumer called complaining about having problems with the alternator blowing out while driving the vehicle.dealer has been contacted and has fix the problem with the vehicle. Mr
Prior to faillure, dealership and manufacturer were contacted regarding the flashing battery light. Lights would dim during accelerations or reving of engine. Prior to final warrenty check (@ 35.800 miles), notified dealership that alternator probably needed replacement. This was denied by dealership. Now, 1500 miles later, and out of warranty, alternator fails causing vehicle to stall in the middle of the road. Safety issue, since many more fomoco vehicles (cougars, contours) have been experiencing this same problem. However fomoco refuses to issue recall total repair cost $700. Dt
The vehicle has been taken in several times for these ongoing problems. The problems have occurred since the first week of having the vehicle. Arbitration papers were filed but request was denied due to dealership not registering problems as well as indicating a part capable of fixing the problem, however the part did not. Vehicle was taken to a new dealership who registered the compliants. Dealership replaced the ignition switch but problems still remain. Dealership told owners it was an electrical problem that would be to complicated to find. The vehicle is a lease and is used for traveling back and forth for a college student on highways where the vehicle has failed several times.
When turning key to start vehicle there is a loud noise, not clicking sound, vehicle will not start. Consumer has to take key out of ignition and try again, a couple of times before vehicle will start. To dealer who found nothing wrong. Could be recall on battery cable routing.
While driving at 55-60 MPH consumer turned on air conditioner, then smelled smoke. Turned air conditioner off. Went to pull over, and brakes had failed. When vehicle came to stop, consumer opened hood and saw flames. Put fire out, and had vehicle towed to dealer. Dealer stated that starter had caused fire and replaced starter.
Lights flickering, loss of electrical power, alternator needs replacement part, emission system malfunction, malfunctioning ignition. Received poor service from dealer.
I have brought my car back to the dealership 5 times and no repairs have changed the problems on my car - now I received a recall notice on the v-6 engine having an electrical problem - if you are not the company I need to place my complaint with, please advise correct e-mail address, phone number, or address - thank you.
I feel the first problem I had resulted in the continuing degradation of this vehicle. No safety defect.
The first incident with the mercury cougar was on the date listed. Nom safety defect listed in summary.
Lights flicker, then loses electrical power. Alternator, 2 batteries, wiper motor, sensor, windshield (stress crack from bottom) replaced. Requested on several occasions from bob site lincoln mercury service department that the mercury factory zone manager be contacted, and to have the zone manager contact me. Each request was denied. I contacted mercury customer assistance and was told that only the dealership could contact the factory zone managers.
First noticed that hatchback indicator tone would not go off. Then when key is put in ignition it won't turn sometimes. When clutch is engaged rpms will go as high as 4000. Engine stalled while driving at 50 MPH. Took to dealership and was told they could find nothing wrong.
The horn requires a great deal of force to operate. Yh
At 2600 miles engine check light and airbag light came on, and key in ignition switch wasn't working.
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