Tl*the contact owns a 1996 mercury grand marquis. The contact received a recall notice for the vehicle speed control (the federal safety agency campaign id# 07v336000). The dealer disconnected the vehicle speed control because the part was unavailable. The contact felt that manufacturer is not handling the recall within reasonable time. The current mileage was 140,000 and there had been no failure to date. Updated 01-29-08. *kb updated 01/29/08
1996 Mercury Grand Marquis acceleration complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
Tl*the contact owns a 1996 mercury grand marquis. In august of 2007, the contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control). The ford recall number is 05s28. She took the vehicle to two different dealers and neither had any available parts for the recall repair. There had been no failure to date. The purchase date, powertrain and current mileage were unknown.
(defect in speed control equipment related) I received the letter informing consumer of defect in speed control equipment, it is now november, and it seems local ford dealerships hin rochester new york still haven't received parts to remedy this situation in a timely basis. It stated ford and lincoln mercury dealers commitment "to provide you with the highest level of service and support" it is my recommendation that you et these parts to rochester ny and elsewhere nd fix this defect. Thank you.
Tl*the contact owns a 1996 mercury grand marquis. On september 1, 2007, the contact received the federal safety agency recall notice number 07v336000 (vehicle speed control). A repair appointment has been scheduled for september 07, 2007. She is concerned that the vehicle could catch fire while waiting for the repair to be performed. There had been no failure to date. The current mileage was 122,000. Updated 01/11/08. *lj the consumer went to a non-ford dealer to have the speed control disconnected. Updated
Dt: the contact stated vehicle caught on fire. The vehicle was turned off and parked for eleven hours. The fire department report concluded the fire started around the vehicle speed control:cruise control. A police report was taken, also, pictures were available. The vehicle was totaled.
Was pulling out of parking lot when vehicle suddenly accelerated. Had foot on brakes at time, but brakes failed to stop vehicle. Hit another vehicle, and finally came to a stop after fuel cut off switch kicked in. Had vehicle towed to dealer & was informed by mechanic who activated the valve in trunk & was able to restart vehicle.
When the brakes were applied , while the speed control was activated, the vehicle continued to accelerate, causing a collision which resulted in injuries.
Gear indicator was in the reverse position vehicle surged backwards, braking system would not override the acceleration, causing the vehicle to hit a house.
Fast idle or high setting of engine RPM, idle 800 RPM at neutral.
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