Tl*the contact owns a 1997 mercury grand marquis. While pulling into the garage, the vehicle began smoking because the radiator fluid was leaking onto the engine. The dealer stated that the manifold cracked and needed to be replaced. The contact has the cracked manifold. The purchase date was unknown. The current and failure mileages were 65,000.
1997 Mercury Grand Marquis engine complaints
Page 2 of 5: complaints 11 to 40 of 126, newest first, as owners wrote them.
Vehicle has only 60,000 miles just bought the car. One evening car lost all antifreeze intake manifold had cracked . There is no recall on the grand marquis . But every ford built with the same intake has been recalled. The new part cost 230 and is built differently obviously because the original is a faulty setup.
Tl*the contact owns a 1997 mercury grand marquis. In the course of a year, the vehicle leaked anti-freeze sporadically. Just recently, the manifold cracked completely and prevented the vehicle from holding any anti-freeze. The vehicle is currently at the dealer and the repair will cost $600. The dealer stated that no recalls were available. The failure mileage was 80,000 and current mileage was 90,000. Updated 01/29/08 *bf updated
Tl*the contact owns a 1997 mercury grand marquis. The current mileage was 140,000 miles. The contact stated that there was a crack in the intake manifold. The vehicle, as a result, leaked antifreeze and engine oil. The vehicle was repaired at the cost of the contact. The failure mileage was 130,000 miles.
Just left highway rest stop in kentucky, no signs of coolant leakage or any problems. Within 5-7 miles at 65mph, a beep, beep sound, then temperature gauge rose immediately to high , began to slow vehicle & turned heater on. Steam was scene from under the hood as we approached a construction area. We barely made it to a closed weigh station. Failure was sudden & catastrophic. Had we remained on the highway, an accident would have surely occurred, no shoulder was available. Two hours waiting for a tow truck, which finally took the vehicle to the nearest ford dealer. Being a sunday, we had to obtain overnight stay in a hotel. Monday the dealer diagnosed the problem as a cracked intake manifold. Dealer replaced the part, including thermostat & coolant. Dealer kept the old parts. Dealer said no recall was made for this part. I believe this was a manufacturer's defect which has very serious or deadly consequence & should be reimbursed/corrected by recall of all of these plastic manifolds. Please help. Thank you
This incident involves a 1997 mercury grand marquis gs and the failure (cracking) of the manifold intake which is in the process of leading to a high repair bill. I'd like to reference the ford manifold intake settlement. This incident occurred approximately 9 months after the march deadline. We were not notified that there was an on-going settlement or an identified problem with the manifold intake. We request your assistance in providing any recourse in this matter and seeking reimbursement from ford. Being a senior citizen and on a fixed income, it is extremely hard when getting hit with a huge repair bill especially when it involves a manufacturers defect. It is a shame that individuals like myself can be taken advantage of by big business and the seemingly hush hush attitude of this defect by not making this case well known. It seems individuals like myself have fallen through the cracks and request your assistance and guidance in this matter. I await your reply to my concerns. Thank you.
The intake manifold on my 1997 grand marquis has cracked leaking coolant. I am told mercury had an "extended warranty" for such failures, but my car is not included. This is a very costly item and the result of ford using inferior plastic for their manifolds is there any way to recover these costs?
Dt*: the contact stated while driving at 65 MPH, the temperature gauge rose quickly and the vehicle overheated. Hot water leaked out from under the hood and the underside of the vehicle. The vehicle was taken to a private repair shop, who determined that the intake manifold had cracked. Updated 8/30/2006 -
During a recent trip the intake manifold developed a crack causing anti-freeze to leak. The manifold was replaced and the coolant passage is now alum. Instead of plastic. Seems to me that there is a problem here and a recall needs to be in place.
Re: objection to proposed settlement on susan chamberlan et al. V. Ford motor company, case no.[xxx] to whom it may concern: I am the owner of a 1997 mercury grand marquis, [xxx], that experienced catastrophic failure of the intake manifold in question. I object to the proposed settlement because there is no provision for the additional damage that is likely to occur when there is catastrophic failure of this part. After having the intake manifold replaced we experienced abnormal performance, which included abnormally high coolant temperatures during a road trip, which caused us to have to have the car towed from out of the area to the local mercury dealer. They discovered no problem with the replacement of the intake manifold, but the heads and block had warped at the time of the failure requiring a complete engine replacement. If the vehicle had been under warranty then the total cost of engine replacement and the intake manifold would have been covered. For this reason the proposed settlement of just retroactively providing an extended warranty on the manifold alone is not acceptable. If the vehicle warranty had been in effect at the time of the failure then all repair costs would have been covered. As a result of poor engineering, design, and lack of notification of the defect by ford motor company it has cost me $6082.00, not including the aggravation, towing, and other fees associated with ford's negligence. Please advise me how I can get the reimbursement I deserve. *nm updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Re-ford intake manifolds: the intake manifold on my 1997 mercury grand marquis failed on 12/23/05. Only then did I learn of the class action lawsuit ford just lost. My car is outside the arbitrary 7 year limit and therefore it cost me $711.12 to have it replaced. I was on the road traveling from georgetown texas to phoenix for christmas. The part is clearly defective. Ford knew that. It replaced all manifolds, even those that had not failed yet, on some law enforcement vehicles as far back as 2002. I think my vehicle should have been covered. I think ford should reimburse me for the repair. There must be many others in my situation.
Drove approx. Six miles from home to christmas eve. Church service with family. When arrived, steam and smoke were coming from front grille, and around engine hood. Thought the car was going to start on fire. Also making a hissing and gurgling noise. Was quite an "event" in the parking lot! Had inspected two days later (after christmas) and found front intake manifold (plastic?) passage cracked and leaking engine coolant onto top of engine block. Also cooling fan was blowing leaking coolant over the passenger side, entire top of engine. No coolant left in coolant reservoir and no coolant flow through engine; due to air bubble / loss of vacuum? I now hear mercury has a "secret recall" admitting this is a common failure and repairing vehicles less than sever years old for free, also have read that "fleet" vehicles are being repaired for free, but denying owner assistance to same vehicle, engine and intake manifold type to "older" models.
Dt: the contact stated the intake manifold failed twice. The first failure was in 2001, and the second failure was in 2005. The vehicle was towed to the dealership on both occasions where the engine was replaced at the contact's expense. The manufacturer has offered no free remedy. *ak the engine had to be replaced in 2001, and in 2005 had to replace the intake manifold and pay to have it installed at lincoln mercury in concord, new hampshire. When the intake manifold failed, antifreeze leaked all over the engine. After it was fixed, the intake manifold failed again. The contact had to pay for repairs, and there was no recall.
Consumer complaint regarding grand marquis possible coolant seepage at the intake manifold cross-over. *ts ***no answer required*** the consumer service bulletin had been issued for the problem, however he never notification. The consumer was told his vehicle identification was not included in bulletin
Dt: the caller said vehicle had a cracked manifold. While driving at about 45 MPH steam started coming out of the hood. He pulled over and had to have the vehicle towed to a garage. He had the garage replace the manifold. Dealer will not help with problem. Manufacturer has not been contacted yet.*ak updated 12/27/2005 -
Dt: the consumer owned a 1997 mercury grand marquis. The plastic intake manifold cracked which caused the vehicle to overheat. There was also some smoking. The consumer stopped and added antifreeze. The service engine light came on, and the temperature gauge went all the way to hot. Consumer was out of town and she had to find a local mechanic as there was no dealerships nearby. The vehicle had to be driven, and then stopped to cool and add water. There were no tow trucks in the area. The vehicle was fixed. It was replaced with a metal intake manifold. The consumer also stated that shortly after the vehicle was purchase both front windows needed new motors. *ak
My wife, and I were comeing home, after eating lunch, going about 50 MPH, when a big cloud of smoke,steam come from the motor compartment," I almost hit a on comeing car, because the smoke, and steam was so "sudden, and thick". I pulled over as soon as possible, to find anti-freeze all over the motor compartment, and all under neith the car, even on all (4) tires. If we had been on a much busyer hwy, some one could have easily gotten hurt, are killed ! After getting a car hauler to take the car to my home, we found out the manifold was a defected part on the fault of the manufacturer of the manifold ! This is a part that is defected, not warn-out. My car does`nt have but 77,000 miles," I know the problem has been corrected," but "who" is going to fix my car? The lowest estimate was $624.00 ! My wife and I are both disable,and we live month, by month on a very low disabity cheeck, and we can`t afford to be paying what we live on, because a manufacturer`s did`nt preform the test enough,are tried a shourt-cut that could, and will hurt, are mayby kill some one," if not already.
Driving down highway at 60 MPH., when the plastic intake manifold suddenly ruptured dumping out all the antifreeze. High volume of traffic, we could barely get off highway, steam coming from my car blocking vision. Could have caused a major accident. Car had to be towed to local garage, then towed to my home and local garage for repairs. We had to rent car to get home. Mechanic said our intake manifold ruptured causing head gasket failure and possible engine failure. On 8-23-05, got class action suit papers in mail stating plastic intake manifolds could rupture causing coolant to leak and ford would reimburse people who had the problem and paid for repairs. When I got the paper I went to mechanic and told him to stop repairs to see where I stood in suit. Suit did not mention gasket repair reimbursement and engine failure reimbursement. I called ford today and got the usual story that their was no recall on my car, etc. However ford did recall police cars, taxis and fleet cars with the same engine that I have. Ford knew about the poorly designed plastic intake manifolds for years and did not care about customer safety. We could have died from their neglect. W
Dt: contact had to replace the entire- intake manifold on 1997 mercury grand marquis. It blew anti-freeze all over his engine. This happened on 7-20-05 , and he just got the car back on 7-26-05. Contact had a local service dealer replace the manifold. He would like to file a complaint because he felt this was a definite defect. The service dealer stated he had to replace a lot of other manifolds. Contact talked to ford, and they basically told him that if they won the law suit against the manufacturer of the manifold they may get the $1,100.00 that he had to pay refunded to him.
1997 mercury grand marquis intake manifold failure has happened twice, unknown if there is any other damage because of this failure. This is a plastic manifold both have cracked. Ford has refused to take care of the problem. The first failure was in 2003. The second in 2005. Fluid loss and steam was so heavy on the second failure that the driver could not see and almost had an accident on the roadway.
Consumer has defective manifolds in both of his 1996 town car and the 1997 mercury grand marquis.*mr the manufacturer refused to reimburse the consumer for the replacement of the plastic intake manifold in either of the vehicle's .
The consumer experienced a coolant leak from the intake manifold gasket on his/her 1997 mercury grand marquis. *jb
Driving down highway, 60 MPH, temperature guage showed an extreme increase in temperature. I smelled anitfreeze inside the car. The voltage meter guage was increasing and decreasing. I then pulled off the highway and turned car off. Steam was coming from under the hood. Popped the hood, antifreeze was everywhere, none left in resevoir. Intake manifold is cracked directly behind the alternator, causing car to leak all antifreeze. Had to have car towed home.
Motor heated up, was extremely hot, had to have vechicle towed to a repair shop.they found a cracked plastic intake manifold . It was replaced and resolved the problem
1997 mercury grand marquis developed a crack in the crossover duct portion of the intake manifold. *mr the unit was made of plastic. The consumer requested to be reimbursed for the part. *sc
4.6l engine leaked coolant from the intake manifold, and caused the engine to overheat while driving. Consumer has a concern that the intake manifold was made out of plastic. Dealer was notified, and informed the consumer that this part was not covered under a recall.
Regular use of car on a 90 degree day. Engine would overheat show on dash. All coolant was lost. Rear intake had to be replaced and injector cleaned, coolant replaced.
1997 mercury grand marquis, coolant leakage at intake manifold cross-over.
Vehicle is experiencing a problem with a cracked manifold which is made of plastic, and the crack is behind the alternator.
Failure of plastic intake manifold, along front edge. Allowing water to exit engine. Replacement metal manifold over $250.00 plus labor. Stranding my wife 30 miles from home with a vehicle that was overheated, and could not be filled with water.
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