Consumer states steering gear was excessively worn, when driving and steering wheel is being turned in either direction, there is a grinding noise.
1997 Mercury Grand Marquis steering complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
A loud cluncking noise will occur when turning steering wheel to left or to right. Dealer cannot determine cause of defect.
While driving down main street traveling 10mph, traffic was slowing down up ahead. Went over a hump in road, and all of a sudden steering wheel would just spin. Lost control, and went off to the side of road. Towed to the dealer. Dealer located the problem, and replaced steering column coupling bolt.
Excessive road shock felt in steering since car was new. 2 dealers said not a problem but seems to be getting worse with age of car. Also wheel skip on moderately bumpy roads ie asphalt strips in pavement.
Power steering pump went out. Lights were blinking on and off for three days.
When approaching a turning intersection, attempting to turn left, I ended up crashing into a concrete lightpole. The vehicle was totalled. I suffered multiple fractures (I.e. Cervical/7 ribs/pelvis/right femur/right tibia/right fibular/right ankle. Left ankle was virtually destroyed ("in a million pieces" per surgeon). I was in traumatized for 3 weeks, in critical condition for a portion of that time. I was then in acute care for a week or two, prematurely discharged to a nursing home for 3 days, and readmitted to acute care throught the delray hospital emergency room. I was, again discharged on jan. 6th. For about two weeks and readmitted to a rehab center for an additional 3 weeks. I've been home for 3 weeks, now. I am receiving therapy at home, and will graduate to therapy as an out-patient when able. I face hip and ankle replacements in the near future.
Brake rotors warped causing vibration on several occasions.
While driving the ignition switch and steering column become extremely hot . The dealer has been notified.
Steering wheel vibrates excessively and jumps over road when hitting a bump or manhole.
Steering wheel/column failed, causing accident.
Steering during cross winds causes vehicle to wander, does not stay in lane. Please describe.
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