1999 Mercury Grand Marquis suspension problems

Filed Mar 3, 2017 · Suspension · 200,000 miles · GA

Tl* the contact owns a 1999 mercury grand marquis. The contact stated that the ball joints were replaced but the bolt that held it in place was loose and caused the carter key to fail to hold the bolt in place. As a result, the bolt neck detached while the contact was driving approximately 20 MPH and caused the vehicle to stop abruptly. As a result, the contact's head hit the steering wheel. The contact suffered a whip lash that required a medical attention. The manufacturer was made aware of the failure. The vehicle was repaired by the contact who was an independent mechanic. The failure mileage was approximately 200,000.

Filed May 14, 2002 · Suspension · NY

Dealership replaced parts under warranty w/ deductable. No safety defect listed.

Filed Mar 23, 2002 · Suspension · TX

Rear end of car skips sideways when hole or bump hit or uneven road at freeway speed, causes great concern as driver really does not have control of vehicle for that duration. Potential danger of contact with other vehicles at freeway speeds.

Filed Mar 29, 2001 · Suspension · DE

Poor front end alignment, vehicle starts to go from side to side while driving. Has not contacted dealer yet.*ak

Filed Feb 26, 2001 · Suspension · OH

When driving on wet pavement vehicle pulls to right or left, cause unknown. Dealer has made several attempts to correct problem, but cannot identify cause.

Filed Dec 20, 2000 · Electrical, Lights · MO

Steering is very hard to control, it goes where bumps and dips take you. Car will jump all over the road. Steering has constant pull to left with lots noise. Also steel to steel slamming noise. Steering colum inside car moves. Dealers look make some adjustments,say found no problem. But problems continue. I returned for repeat preformance. Very rough ride front and rear . Electrical problems surfacing, lights flickering,dash,dome headlights etc., engine cut out as if I turned it off and then came back on each time ihave been sitting still, talk about a dangerous driving situation! Again the dealer checks it out finds no problem says they cant always find a problem until it happens and they have the car when the problem occurs. Alot of good thats going to do driving down the highway at 60mph with 5 kids in the car!!! The air conditioning doesn't cool well at first they said no problem the weather got very hot ,they set an appointment. They found low pressure replaced low prssure clutch switch. I took the car in again for poor front end and steering control now adding to the list aloud slamming together of 2 pieces of steel coming from the left front tire area either going over bumps or dips I can't tell which because it happens randomly. The solution, the dealer checks the right side! So the car goes back again .

Filed Oct 10, 2000 · Steering, Suspension · MA

Front outer tie rod froze, causing driver to lose control of vehicle. Dealer indicated rods were replaced at owner's expense.*ak the steering wheel became rubbery before the tie rod froze, and was hard to control. Four weeks later, the lower ball joints failed.

Filed Aug 29, 2000 · Suspension · CO

Consumer was backing out of driveway and left control arm bolt broke in half and there was no nut. Left side of the wheel collapsed. Vehicle was a rental. Consumer took vehicle to the dealership, and they told him that they were not interested in reporting the problem to ford.

Filed Aug 8, 2000 · Seats, Suspension · PA

Consumer was having a bouncy & rough ride. Dealer said it could be the transmission. Also, driver's side seat rattles when getting in & out. Dealer has tightened the bolts. Seat is loose, and if in an accident it could be a risk. Dealer was replacing the parts.

Filed Jul 2, 2000 · Suspension · IL

Driver made a normal start from stop sign, on wet pavement, to interstate access, curved ramp. At 30 MPH the vehicle did a 360 degree clockwise rotation.