When making a slow left turn steering column rattles. This has happened 4 times. Dealer cannot find a problem.*ak
2000 Mercury Grand Marquis steering complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
Consumer lost control at 35 MPH on a gravel road, vehicle hit a tree, then bursted into flames. Consumer suffered minor head injuries, vehicle was totalled. Cause of fire unknown at this time. *ak while driving the consumer had met another driver going south in the middle and tried to miss the other vehicle and lost control. The consumer ran into the woods and hit two small trees and the vehicle then caught fire, which started under the wheel of the drivers side. The consumer went into the windshield and injured her forehead/head and neck.
While turning, steering would not return back to center, dealer replaced power steering pump.
While driving 65 MPH started to change lanes, and noticed another vehicle in same lane, and swerved back to the right. As soon as she turned wheel to right she lost control of vehicle, it went across 2 lanes of traffic to left, and hit a tractor trailer head-on . Airbags did deploy. Consumer and passenger sustained minor injuries. Consumer stated it felt like vehicle was on ice. Prior to this, when driving over a bump, vehicle was hard to control. Insurance will send an investigator, vehicle was totalled. *ak consumer stated that the amount of movement she made to return to the other lane was not extreme, however the front of the vehicle spun to the right causing her to strike the side of a flatbed tractor trailer.
Powersteering fluid leaking/gear box replaced twice/ pitman arm/ power steering pump replaced, and steering wheel has too much play, to dealer 4 times, cannot remedy steering wheel problem. *ak
Sometimes when turning steering wheel steering gets locked into place. Mechanic told consumer there was too much pressure coming from steering wheel locking system. In an emergency won't be able to start car.
Sometimes while turning steering wheel will get locked into place. Consumer feels this happens because there is too much pressure coming from steering wheel locking system.*ak
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