The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure mentioned in the federal safety agency Campaign Number: 00V138000 (Visibility). The dealer was not contacted and notified of the failure. The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The contact was referred to the federal safety agency for assistance. The failure mileage was 150,000.
2000 Mercury Grand Marquis visibility problems
16 complaints (10% of all complaints for this car). Typical mileage when it fails: 73,825.
- owner complaints
- 16
- of this car's complaints
- 10%
- typical mileage
- 73,825
- crashes
- 0
- recalls
- 1
Which part fails
- Windshield wiper/washer5
- Windshield4
- Power window devices and controls2
- Rearview mirrors/devices1
- Defroster/defogger/HVAC system: windshield: electrical heating element1
- Defroster/defogger/HVAC system: fan/motor1
At what mileage
Complaints by mileage at the time of the problem.
Mercury Grand Marquis visibility problems in other years
Specific symptoms reported on the 2000 Mercury Grand Marquis visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Visibility: windshield wiper/washer
- What is wrong
- Vehicle description: a windshield wiper control module may not be capable of carrying the current required during high load conditions on the wipers (I.e., ice, snow, or other debris).
- Risk
- This condition could result in inoperative wipers with no advance warning.
- Remedy
- Dealers will inspect the wiper control modules and replace if necessary.
Recall number 00V138000 · Recall details
What 2000 Mercury Grand Marquis owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 2000 mercury grand marquis. While the vehicle was stationary, the windshield wipers malfunctioned and prevented the rain from being cleared from the windshield. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 300,000.
Tl* the contact owns a 2000 mercury grand marquis. The contact was driving 25 MPH when the windshield wipers failed. The vehicle was not taken to the dealer. The manufacturer was contacted and confirmed that the VIN failed to qualify for repairs under the federal safety agency campaign id number: 00v138000(visibility:windshield wiper/washer). The vehicle was not repaired. The failure and the current mileages were 100,000.
Tl* the contact owns a 2000 mercury grand marquis. While driving approximately 30 MPH, the windshield wipers failed. She was able to drive home safely. A mechanic from a repair facility advised her to call the dealer in reference to recall # 00v138000(visibility:windshield wiper/washer). An appointment was set with the dealer for 01/04/2010. The current mileage was 84,108. The failure mileage was approximately 84,090.
Dt*: the contact stated the windshield wipers were repaired previously under recall. Last saturday the windshield wipers stopped working without warning. There is a recall, #00v138000 concerning the windshield wiper/washer however; the recall did not correct the problem. The dealer has not been contacted and the vehicle has not been repaired. Updated 03/09/06.
Dt: the contact stated vehicle was repaired under recall 00v138000 concerning the windshield wiper control module in august 2000. The windshield wiper control module. The problem recurred. While the contact's wife was driving home from work the windshield wipers stopped working. The repairs will be made at the contact's expense.
The blower motor on my grand marquis ls became inoperative. After troubleshooting the problem, my service provider determined that the blower motor speed controller was the source of the problem. They proceeded to order a new one, and were informed that this item was on nationwide backoreder and they had no idea when a new one could be obtained. This tells me that there must be a significant number of grand marquis autos with the same problem. It is a safety concern because there would be fogging of the windows during inclement weather and no means to clear them. If this module has an excessive failure rate, the item should be place on a recall list.
The wiper control module failed in a blizzard, an extremely dangerous situation. What bothers me the most is that this wiper control module was the subject of a recall. I complied with the recall and had the module replaced. But it's obvious to me that ford either did not replace the part or just put another defective part into my car. What good is a recall if the replacement part is also defective? The specific recall was 00s09 may 2000 recall - wiper control module replacement my situation was exactly as described in the recall. The wipers failed without warning in heavy snow (thus heavy load on the wipers). Again, a very dangerous situation.
There was a failure in the power operated window module/switch that caused the windows to malfunction. There is a tsb 637533 for this issue. *nlm when the switch was operated on the driver's side for the passenger side window, the drivers side window would also opened/closed. This was an intermittent problem at first then over time became progressively worse. The manufacturer was notified but has not contacted the consumer about the problem. *scc
Windshield is cracked. Dealer notified.
Questions about the 2000 Mercury Grand Marquis visibility
Does the 2000 Mercury Grand Marquis have visibility problems?
Owners have filed 16 complaints about the visibility of the 2000 Mercury Grand Marquis, 10% of all its complaints.
At what mileage do 2000 Mercury Grand Marquis visibility problems start?
The typical (median) mileage in owner complaints is 73,825 miles.
Was there a recall on the 2000 Mercury Grand Marquis visibility?
Yes, 1 recall: 00V138000. Check your VIN to see if your car still needs the free repair.
What year does the Mercury Grand Marquis have the most visibility problems?
The Mercury Grand Marquis model years with the most visibility complaints are 1995 (17 complaints), 1992 (16 complaints) and 2000 (16 complaints).
Other 2000 Mercury Grand Marquis problems
Engine 25Lights 21Brakes 18Steering 18Electrical 17Suspension 15Acceleration 13Seat belts 9Fuel system 8Tires 7Airbags 6Transmission 6Body 5Driver assistance 2Wheels 2Locks 1
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