Tl* the contact owns a 2002 mercury grand marquis. The contact stated that while driving at 5 MPH, the front ball joints detached from the vehicle. The vehicle was taken to an independent mechanic where it was pending a diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 53,000. The VIN was not available.
2002 Mercury Grand Marquis: ball joint or control arm failure
5 of the 78 complaints about the 2002 Mercury Grand Marquis describe ball joint or control arm failure.
- owner complaints
- 5
- of this car's complaints
- 6%
- recalls
- 0
Ball joint or control arm failure by model year
What owners say
Tl* the contact owns a 2002 mercury grand marquis. The contact stated while driving approximately 3 MPH, a noise emitted from the front passenger's side of the vehicle when making a turn. The vehicle was taken to an independent mechanic for diagnosis. The front right upper ball joint and tie rod end were recommended to be replaced. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 35,000.
2002 mercury grand marquis with defective rubber boots on ball joints. Consumer states that the dealer told him the rubber boots on the ball joints and stabilizer links were deteriorated. Mechanic stated this was due to weather, and lack of vehicle use.
Tl*the contact owns a 2002 mercury grand marquis. While driving 12 MPH, the ball joints on the passenger side of the vehicle failed. The vehicle dropped to the ground and made a huge noise. The front passenger side tire blew out as a result of the failed suspension. The vehicle was towed to an auto garage and was informed that the ball joints failed. The dealer stated that the ball joints could not be serviced. Prior to the failure, the dealer repaired the emissions control system, which the contact believed to be the root of the issues with his vehicle. He also believed that the dealer failed to properly repair the vehicle. The current mileage was approximately 57,000 and failure mileage was approximately 50,000.
Backed out of driveway at a friends house and went about 4 houses, when the right front of the car dropped to the pavement and dug into the asphalt. The car was stopped immediately as it was only traveling at 10 MPH. Upon inspecting the damage it was discovered that the lower ball joint on the passenger side had broken off. The tire was cut down on the inside sidewall and was pushed back into the fender forcing the fender back into the door. The rim and sway bar link were also damaged. We travel to the veterans hospital in iowa city, iowa quite frequently, two appointments this week, and had we been on the highway when this happened, I fear we would be statistics.
Related recalls
No recalls on record for this model year.
Questions about the 2002 Mercury Grand Marquis ball joint
Is ball joint or control arm failure a common problem on the 2002 Mercury Grand Marquis?
5 of 78 owner complaints about the 2002 Mercury Grand Marquis (6%) mention ball joint or control arm failure. The model year with the most reports is 1998.
Is there a recall or service bulletin for this on the 2002 Mercury Grand Marquis?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2002 Mercury Grand Marquis
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