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2003 Mercury Grand Marquis electrical complaints

Page 2 of 3: complaints 11 to 40 of 51, newest first, as owners wrote them.

See the summary of 2003 Mercury Grand Marquis electrical problems: which part fails, at what mileage and related recalls.

Filed Dec 1, 2017 · Electrical, Visibility · 80,000 miles · SC

Tl* the contact owns a 2003 mercury grand marquis. The contact stated that all the warning indicators illuminated intermittently on the instrument panel for approximately five to ten seconds when the vehicle was being driven. The contact also stated that the blower motor failed to function. The vehicle was taken to an independent mechanic where the failure could not be determined. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was not contacted. The approximate failure mileage was 80,000.

Filed Sep 19, 2017 · Electrical · 123,000 miles · OK

Tl* the contact owns a 2003 mercury grand marquis. While driving various speeds, all the gauges on the instrument panel failed to provide the accurate reading. In addition, the air suspension that controlled the shocks failed to hold air. The vehicle was taken to perry's ford (205 e hwy, holdenville, ok 74848, phone number: (888) 307-3779), but the vehicle could not be repaired because there was no one there who could remedy the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 123,000.

Filed Jan 24, 2017 · Electrical, Lights · TX

Tl* the contact owns a 2003 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was experiencing a failure in which the exterior lighting randomly shorted while waiting months for the parts. The failure mileage was not available. Vin tool confirms parts not available.

Filed Oct 31, 2016 · Electrical, Lights · 51,500 miles · UT

Lcm recall - the dealer will not order parts from the manufacturer for a failing lighting control module for my 2003 grand marquis. They told me that the parts are not available, and just don't drive after dark. I cannot get my headlights to work at random times. They will just shut off, or not come on at all occasionally. Car can be in motion, or stationary.

Filed Oct 21, 2016 · Electrical, Lights · 88,000 miles · OH

Headlights will not stay on need to hold back the headlight switch

Filed Aug 4, 2016 · Electrical · 140,501 miles · NY

Car stalls when you go over a bump in the road while driving at 30 MPH on a 30 MPH road

Filed Oct 6, 2015 · Electrical, Lights · 265,000 miles · FL

Tl* the contact owns a 2003 mercury grand marquis. While driving 45 MPH, the headlights, turn signal, instrument panel, and interior lighting failed without warning. The vehicle was taken to a dealer where it was diagnosed that the lighting control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 265,000.

Filed May 18, 2015 · Electrical, Lights · 96,000 miles · CT · crash

While driving at night the head lights suddenly went out. The only way the lights would work after that is if you hold the high beam lever back.

Filed May 15, 2015 · Electrical · 130,000 miles · GA

What is your vehicle sales or service issue?:I received a letter from the ford company about getting my headlights replaced. My headlights does not work at all and I have to hold my high beams in order to have some lights at night in order to see. This is very uncomfortable when driving with one hand especially, when I have my babies in the car with me. When I went to the ford dealership in march. They told me that the parts were on back order until june or july. I went back to the dealership (lilliston ford in kingsland, ga)in the beginning of december 2014. They told me that the parts are still on back order and that they're are 3800 people waiting on those parts. I've been pulled over numerous of times because of my hands slipping off of the high beams and I've had 2 accidents because of my headlights. I need to be put in a rental car are something until my lights are fixed. This is dangerous and is not a safe way to be driving at night. .

Filed Apr 6, 2015 · Electrical, Lights · 125,000 miles · IA

The headlights would turn on intermittently and then began to fail completely. With the dash switch in the proper place, the headlights would not come on. The high beams would continue to work, but the low beams would not. A ford dealership declared that it was a bad lighting control module.

Filed Jan 22, 2015 · Electrical, Lights · SC

My husband and I have had to make other arrangements for us getting back and forth to work after the headlights stopped working on this car. We went to the dealership who stated the part was on back order. We were just able to get the part placed on 1/21/2015 and it worked for the first hour. We took it back on 1/22/2015 and was told that the lighting controls (the switch that turns the light on auto, off etc) is not their problem. It seems they allow these problems to occur long enough to allow it to effect other things on the car then state there was only one problem approved without the out of pocket. However we had no problems until the headlights stopped working. The next thing that went were the dash board lights and now the brake lights. How do we know that depending upon the timeframe problem exists, it may have an adverse affect on other things? This has been a huge inconvenience and it seems they want a fatality before something is done about it.

Filed Oct 19, 2014 · Electrical · 79,600 miles · OH

After leaving home in the dark with no problems, I stopped at a fast food restaurant and went inside. When I came out and started onto an interstate highway, I noticed how dark it was in front of me. Even though the light switch was on, I had no headlights. I continued toward the next exit, only to be stopped by a highway patrolman who noticed I had no lights. While stopped and talking with him about the problem, the lights come on again. I'm now afraid to drive the car if there's a chance that I'll need the headlights. Fortunately, the patrolman was sympathetic and issued no ticket.

Filed Aug 15, 2014 · Electrical, Lights · 96,800 miles · MA

I was driving at early dawn when I realized in some shadier areas the headlights weren't working. I pulled over and confirmed this. I thought that instances of intermittent headlight failure the week before was a misperception on my part. I had received a letter from ford weeks earlier; ford has indeed confirmed this problem is due to their lighting control module, so much so that ford's letter claims that the company will cover replacement for an additional 5 years. My car's module has now failed completely. I am unsure in how many earlier instances, especially in semi-lighter environments where it was less perceptible to me, this intermittent headlight failure put both myself and other drivers, pedestrians, and bicyclists around me in real danger. The failure of my car's module has since been confirmed by my local dealer. In addition, I contacted ford directly. However, affected drivers, as well as potential future owners, both of whom have and will pose a danger to others, have not and will not have a remedy any time soon, according to ford, despite their letter. Ford dealer and regional managers suggest that the part is out of stock indefinitely. Future drivers will have no remedy to their cars' unsafe conditions. An allusion has been made to some unsanctioned, uncovered, and pricey, unreimbursable fix with no guarantee of success, hence to guarantee of safety either. Worse still, ford has categorized this issue as one not entitled to rental assistance despite their "covered" failed part being responsible. States' inspection processes will fail any vehicle exhibiting this clearly unsafe issue. The commonwealth will deem my unsafe and unroadworthy this month, leaving me with no recourse. And with no relief expected from the manufacturer, any other car suffering this failure will meet with the same fate. What is the worth of being "covered" without a safe fix?

Filed Jul 21, 2014 · Electrical, Lights · NC

Letter from congressman jones on behalf of constituent regarding a problem she has encountered with her 2003 mercury grand marquis and ford motor company; attn: william moore. *smd the consumer received a customer satisfaction program notice, regarding a potential problem may exist with the electronic module, that supplied power to the headlights, may fail.

Filed May 14, 2014 · Electrical, Lights · CA

Customer satisfaction program by ford, #14n01: they (ford) tell me in a letter that my headlights may fail without any notice of a problem. They (ford) know this is not only possible, but that it has happened numerous times already. There are blogs that speak to this issue. If it is the function of your department to protect consumers then please do so. This is potentially a deadly safety issue..... If there is even the slightest chance this could happen I don't understand why this department has not rectified it and made ford recall these vehicles.

Filed Apr 20, 2014 · Electrical, Lights · 125,000 miles · OH

The headlights on my 2003 mercury grand marquis have stopped working. This has been an intermittent problem. The most recent issue left my wife and mother in law stranded along the roadside. The first time I thought it was the switch in the steering column because after working the blinkers the lights started working. The next time my wife was driving on the interstate highway and the lights just went off at interstate speeds. It seems this is a common issue and has stranded others.

Filed Jan 31, 2014 · Electrical, Lights · 145,000 miles · NY

Headlights went off while driving.

Filed Jan 22, 2014 · Electrical, Lights · GA

Driving down the road and the headlights went out. All other lights work fine, but the headlights work intermittently. I have to use the bright lights and hold the switch while driving in order to be able to drive at night and that is just crazy. I'm blinding everyone I pass and it's very hard to drive that way.

Filed Dec 21, 2013 · Airbags, Electrical · 69,800 miles · AZ

At 69000 miles the lighting control module, climate control module, restraint control module stopped functioning. All at the same time. Odd they all go out at the same time. Safety issue.

Filed Nov 23, 2011 · Body, Electrical · 95,000 miles · NY

While driving at dusk on my way home (with my 5 year old little girl!), my headlights shut off without warning! We were fortunate that several drivers in the oncoming lane were concerned and conscientious and flashed their high beams to signal that something was wrong. Deductively, I ruled out my lights being off because the switch was on. That was until the traffic light turned red and I saw no reflection on the back of the car in front of me! I flipped the switch off then back on again to see if it was a bad connection in the switch or perhaps it was between positions and would possibly work if I repositioned it. No good! Ugh, the light went green! I nervously pulled at the bright light selector to see if they worked! Just in time to barely miss the SUV that obviously did not see us!!! I did not let it go until we were safe at home!!! Phew!!! I guess now would be the time to change my pants!

Filed Nov 1, 2011 · Electrical, Lights · 143,000 miles · MI

The headlights go out, apparently the lcm module has failed. They will come back on intermittently. When the lights are out the driver has to hold the high beam switch for lighting. Ford ought to voluntarily replace the lcm modules.

Filed Aug 16, 2011 · Electrical, Lights · 103,000 miles · FL

2003 merc marquis low beam lights went out at 60mph unlit rural road. Almost crashed had I not raised high beam lever on steering column. Low beam operates intermittently. Diagnosed as electronic control module failure. Estimated repair cost $700. If no recall, someone will die.

Filed Mar 14, 2011 · Electrical, Lights · 48,000 miles · MO

Tl* the contact owns a 2003 mercury grand marquis. The contact was driving approximately 55 to 60 MPH when the head lights and the instrument panel lights failed without warning. The vehicle was not taken to the dealer for diagnosis or repairs. The contact stated that the electronic control module failed and that he would be replacing the component himself. The vehicle was not repaired. The failure and the current mileage was 48,000. The lighting module was replaced. Updated 09/16/11

Filed Feb 19, 2011 · Electrical · 44,239 miles · TN

The headlights on the car just went out. It happened more and more frequently at random times. Mechanic says it is the lighting control module ( lcm ) .he stated this is a common problem for my grand marquis and crown victoias this would have been fatal for my family and I if we were on the interstate traveling at night at the speed limit.

Filed Sep 21, 2010 · Electrical, Lights · 75,000 miles · AL

I have two complaints, my first complaint is, I own a 2003 grand marquis. I have to be to work @ 3 in the morning so one day I was headed to work on a dark road and all of a sudden my light turn off by themselves. I pulled over and played with the light switch and it came back on. The next day it did it again, and I repeated the same steps. So for the third day they didn't come on at all. I took it to ford the same day and they said it was the lcm, which would cost a estimated 750.00 dollars to replace it. I had to hold the bright lights til I saved enough money to get it replaced. My other complaint is about the A/C climate control unit, this is another major problem. One day its was working fine, then the next day it was not blowing out the proper vents , then eventually it stop working. I can feel a little air blowing out once I hit about 65 MPH on the freeway. Again I took it 2 ford and it would be another 650.00 to replace it. I asked around town and a lot of people are having the same problems. Something needs to be done about this. If you check ebay, they do have services that rebuild both the lcm and the climate control unit for anywhere between 75.00 and 200.00 dollars.

Filed Aug 18, 2010 · Electrical, Lights · 45,000 miles · FL

The headlights go out on my 2003 mercury marquis while driving, they will go on again if I shut down the car and let it sit for about 10 minutes, but the issue will occur again once I drive for 15 - 20 minutes. This seems like a wide spread problem in this make and model, I have researched it on the internet and found dozens of complaints about this issue.

Filed Aug 16, 2010 · Electrical, Lights · 128,000 miles · OH

The head lights on my mercury grand marquis go out when I drive at night. I have searched the web for solutions to this problem. It turns out this is a recurring problem with thousands of other owners of this model. It is a serious issue when you are driving on country roads or on the interstate and your lights go out and you can't see anything. The lights usually remain off for about ten minutes or so. Mercury needs to be responsible for this issue before a serious accident happens (if one hasn't already).

Filed Jul 6, 2010 · Electrical · 63,073 miles · FL · fire

Tl*the contact owns a 2003 mercury grand marquis. The contact was driving approximately 30 MPH when the vehicle stalled without warning. There was a strong burning odor inside of the vehicle. The contact inspected underneath the hood and flames excessively ignited from the engine compartment. There were two bystanders who extinguished the fire with bottles of water. There were no injuries. The fire department arrived and a report was filed with no personal injuries. The vehicle was towed to an authorized dealer and the technician stated that the failure was contributed to the alternator. The battery, alternator and electrical system were replaced. The failure mileage was 63,073.

Filed Mar 26, 2010 · Electrical, Lights · 110,000 miles · GA

Headlights on 2003 mercury granmarquis will go off or will not come on at any time they may come on or may not come on at any time if they go off while the vechicle is travling on the road this could be disasterious and could lead to loss of life. The prblem started on 12/14/2009 and continued until the lcm (processor-lighting control module) was replaced on 12/30/2009 the lcm was replaced by sparton lincoln mercury, mcdonough ga.30253 the part,labor and to diagnose it cost approximately $760.00, dealer kept part car was not driven at night because of problem problem could occur at any time

Filed Nov 3, 2009 · Electrical, Lights · 158,000 miles · IL

Lights turn off and will not turn on/ lights will not turn in any position. The lighting control module has been an issue for 2 years.

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