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2003 Mercury Grand Marquis lights complaints

Page 3 of 8: complaints 41 to 70 of 207, newest first, as owners wrote them.

See the summary of 2003 Mercury Grand Marquis lights problems: which part fails, at what mileage and related recalls.

Filed Jul 31, 2017 · Lights · 120,238 miles · VA

My lights do not come on when my wipers are activated in the rain. This happen when I am driving or stationary.

Filed Jul 27, 2017 · Lights · SC

Tl* the contact owns a 2003 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jul 6, 2017 · Lights · 194,480 miles · IL

Recall 15s39: my lights were working just fine but I received a recall notice. When I called to make an appoinment I said I had no problems with my ligh but the letter said it might occur at anytime. I drive approx. 35,000 miles per year. May 17,2017 I made appoinment.for june12,2017. What I thought was a new module was installed. June 14, 2017 my lights suddenly went out when I was driving. They suddenly came back on. Later that evening they would not come on at all. (it stays on automatic). I got the manual lights to come on . No bright light only intermittant brights. The next day I took it to gem city ford. After an hour they said they were o.k. 10 p.m. The lights went out again. I used manual. Called they said they would call back.they didnot with more than oncalls never to be called back. Then I left a note I would get it checked while out of sate. Then I got a call requesting that I bring it in. I was leavine the state f or a week. Came back to town the next week told that the patch that was put in was working and I could purchase the module.this is a dangerous thing . The fix caused a proble that the fix was supposed to do. I want my car back to the way it was. When driving it makes a pop then goes out or comes on. When starting they may not come on at all. I don't want this to happen when I'm going throught the mountains of georgia or tennesse at night. This should have not been patched. It's lazy . A persons life that bought this vehical should be worth more than that. No way to up load. I can fax.

Filed Jun 26, 2017 · Lights · 105,000 miles · TX

Tl* the contact owns a 2003 mercury grand marquis. The contact stated that the exterior headlamps failed. The failure occurred without warning. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The joe myers ford dealer was contacted and they informed the contact that they would not be able to schedule them in until september. The manufacturer was not made aware of the issue. The failure mileage was approximately 105,000. Vin tool confirms parts not available.

Filed Mar 9, 2017 · Lights · 90,000 miles · TX

Front head lights will not comes on at night or they will go off while drving at night.

Filed Mar 6, 2017 · Lights · NJ

Tl* the contact owns a 2003 mercury garnd marquis. The contact received notification of the federal safety agency campaign number: 15v861000(exterior lighting); however the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 05/17/17*lj updated 10/12/2017

Filed Feb 28, 2017 · Lights · 92,000 miles · FL

Safety recall notice 15s39/the federal safety agency recall 15v‑861 not completed on my car. Was notified by ford jan 2016 that repair would be accomplished but it has not.

Filed Feb 3, 2017 · Lights · NC

Tl* the contact owns a 2003 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 04/05/17lj updated 10/6/2017

Filed Jan 25, 2017 · Lights · OK

The recall is over a year old and the lights are now failing to come on. If I wack the console I can get the lights on but it's getting worse. What can be done to remedy this?

Filed Jan 24, 2017 · Lights · 163,850 miles · HI

I live in a remote part of hawaii and am a physician who gets called in the middle of the night for emergencies. I was driving on the upper road with several drop offs and my lights went out in the middle of driving. The high beams did not work either, but I had to hold down the lever for the lights to work. I almost wrecked my vehicle and I could have driven off the road and killed myself. In addition, my patient needing emergency surgery could have died because I was not there to administer anesthesia. There is no excuse for this. Absolutely none! I have changed fuses, lights and the light switch. This was on an isolated highway with no lights in the mountains on the big island. There was nothing to light the highway but the stars. I was driving between 55-60 miles an hour.

Filed Jan 24, 2017 · Electrical, Lights · TX

Tl* the contact owns a 2003 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was experiencing a failure in which the exterior lighting randomly shorted while waiting months for the parts. The failure mileage was not available. Vin tool confirms parts not available.

Filed Dec 13, 2016 · Lights · 80,000 miles · KS

I understand there is a problem with the headlights failing and a letter was issued about a year ago, but no parts were furnished to dealers.

Filed Oct 31, 2016 · Electrical, Lights · 51,500 miles · UT

Lcm recall - the dealer will not order parts from the manufacturer for a failing lighting control module for my 2003 grand marquis. They told me that the parts are not available, and just don't drive after dark. I cannot get my headlights to work at random times. They will just shut off, or not come on at all occasionally. Car can be in motion, or stationary.

Filed Oct 21, 2016 · Electrical, Lights · 88,000 miles · OH

Headlights will not stay on need to hold back the headlight switch

Filed Aug 3, 2016 · Lights · GA

Received notice from ford-12/15/2015-headlight switch deficient-could cause dangerous driving if fails-ford recall - replace -switch - have heard nothing since-same per my dealer

Filed Jul 12, 2016 · Lights · 70,000 miles · MO

Tl* the contact owns a 2003 mercury grand marquis. While driving 45 MPH, the headlights failed without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 15v861000 (exterior lighting). The manufacturer was notified of the failure. The failure mileage was 70,000.

Filed Jul 11, 2016 · Lights · 70,000 miles · FL

Tl* the contact owns a 2003 mercury grand marquis. While driving 55 MPH, the headlamps failed to illuminate without warning. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 15v861000 (exterior lighting); however, the parts were not available to remedy the recall. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

Filed May 18, 2016 · Lights · TX

Tl* the contact owns a 2003 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting) however, the parts to do the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed May 4, 2016 · Lights · 134,000 miles · TN

Tl* the contact owns a 2003 mercury grand marquis. While driving 55 MPH, the headlamps failed to operate. The failure occurred without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

Filed Apr 26, 2016 · Lights · 201,000 miles · KY

On 25 april 2016 driving on a two lane country road at night both headlights suddenly turned off. I was able to pull into a farm access space and avoided the ditch. Although the parking lights seemed to work I was not able to turn on the headlights for several minutes. Finally after many trys with the light switch the headlights did come back on. I was able to reach home without further incident but now fear driving car at night!

Filed Apr 18, 2016 · Lights · 41,000 miles · NJ

Tl* the contact owns a 2003 mercury grand marquis. While driving 70 MPH, the headlights failed to operate. The contact received a notification of the federal safety agency campaign number: 15v861000 (exterior lighting); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 41,000. Parts distribution disconnect.

Filed Mar 30, 2016 · Lights · 203,000 miles · MS

Tl* the contact owns a 2003 mercury grand marquis. The contact stated that the exterior lighting did not function unless the dimmer switch was held. The vehicle was taken to the delaer where it was diagnosed that a new dimmer switch was needed. The vehicle was not repaired. The manufacturer was not notfied of the failure. The failure mileage was approximately 203,000.

Filed Mar 24, 2016 · Lights · 265,000 miles · FL

Tl* the contact owns a 2003 mercury grand marquis. While driving at various speeds, the headlamps failed to illuminate without warning. The contact had to activate the high beams to see while driving at night. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The VIN was not included in the federal safety agency campaign number: 15v861000 (exterior lighting). The failure mileage was 265,000. Updated 06/29/16*lj the consumer stated the high beams only worked when holding the button/lever. Also, the brake light stayed on. Updated 06/30/16.

Filed Mar 17, 2016 · Lights · 150,000 miles · TN

Tl* the contact owns a 2003 mercury grand marquis. The contact stated that while driving 35 MPH, the vehicles low beam headlights failed without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 150,000.

Filed Mar 4, 2016 · Lights · 78,000 miles · OH

Tl* the contact owns a 2003 mercury grand marquis. While driving 35 MPH, the low beam headlights failed to illuminate; however, they illuminated while the vehicle idled. The failure recurred intermittently. The contact mentioned that the high beam headlights were still working. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

Filed Feb 24, 2016 · Lights · 170,000 miles · AR

Tl* the contact owns a 2003 mercury grand marquis. While driving approximately 70 MPH at night, the headlights failed to illuminate. After tapping onto the lighting control module, the lights activated. The failure recurred intermittently. The VIN was not included in the federal safety agency campaign number: 15v861000 (exterior lighting).the contact replaced the lighting control module himself. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

Filed Feb 24, 2016 · Fuel system, Lights · KS

Well I bought this car and it has recalls on it but know the ford shop won't fix I thought it was free to get recalls fixed wow

Filed Feb 1, 2016 · Lights · 190,000 miles · DC

Loss light power while driving at night on city street, which was probably caused by a defeated controlling light module, as suggested in this recall.

Filed Jan 26, 2016 · Lights · 82,200 miles · LA

While driving my lights just shut off by themselves and I have to hold the lever towards me to continue to have light until the sensor decides to shut back on. This is a safety hazard and I have 2 small children that I ride back and forth to school in this vehicle.

Filed Jan 6, 2016 · Lights · 147,000 miles · SC

Tl* the contact owns a 2003 mercury grand marquis. While attempting to start the vehicle and utilize the headlights, the contact noticed that neither the headlights nor the tail lights were operational. In addition, the turn signals failed a few weeks prior to the exterior lighting failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 147,000.

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