2003 Mercury Grand Marquis steering problems

Filed Dec 21, 2022 · Electrical, Lights · NJ

Hard to steer car, power assist not working, doors do not lock

Filed Feb 2, 2022 · Steering · ID

I am the owner of a 2003 Mercury Grand Marquis. Several weeks ago the power steering on the vehicle quit. This was not the result of the power steering pump. The linkage in the steering system had ceased, causing the vehicle to be dangerously unsteerable. I have had this repaired at a cost of $575 dollars. I believe this is a safety issue that need immediate investigation and a safety recall. I contacted Ford Motor Company and was sent to Chat contact Shakura who gave me the Corporate runaround. We were lucky as this happened on a side road at low speed. If it had happened on an Interstate with speeds of 65 to 80 MPH I feel this could have resulted in a major accident. I should also point out this steering item is in Ford Crown Victorias and more than likely in Lincoln Continentals. Please advise and contact me with questions. Thank you in advance as this need to be resolved.

Filed Oct 24, 2019 · Steering · 113,000 miles · NJ

Ford panther vehicles had recirculating ball steering until 2002, redesigned to rack and pinion steering in 2003. Ford issued recall 13s08 for severe corrosion that can seize the lower intermediate steering shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate, covering 2005-2012 vehicles but not 2003 and 2004 vehicles having same parts and symptoms. Steering has become extremely stiff, steering wheel not returning to straight ahead on its own, and difficult to steer at all speeds. Ford dealer lubricated lower steering shaft 2 months ago, but symptoms returned in 2,000 miles. These symptoms are concern for real danger of complete loss of steering.

Filed Aug 15, 2019 · Steering · 110,000 miles · NJ

Loss of power steering. Difficult to steer. Corrosion related defect in the lower intermediate shaft.

Filed Mar 26, 2019 · Steering · 50,000 miles · IL

When driving the car and making a turn in either direction, at the point the steering wheel has turned 180 degrees and is now upside down from "normal position", it feels as though the steering wheel is going to come off!!! It rocks back and forth in the upside down position. Also.... At times it feels hard to turn the wheel in either direction. This problem apparently comes from the upper and lower steering shafts where the u-joint connects the two steering shafts. If I slather grease on the shafts and work the steering wheel back and forth about 30 times, the "tough steering" or the feeling of no power steering subsides, but comes back in anywhere from 1 week to a month! I can be driving on the interstate and all at once I can not change lanes, which is very scary at times!!! When this happens at 65 MPH it is almost timpossible to steer the car!!! It is also very dangerous making a turn at 10-20 MPH as on numerous occasions, the power steering quits working and I almost ram the car sitting at the stop light because the car won't make the complete turn!!! Many times, I have had to stop dead to keep from hitting the car as I am trying to turn right, and then with all my strength, crank and muscle the steering wheel to complete my right turn! ( and I am a 6', 245 lb. Man in pretty good shape!!!) I had heard from other grand marquis owners that there was a recall on earlier models of the grand marquis (2000-2002 models) for the same problem, but for some reason, the 2003 grand marquis ls model was excluded from this recall!!!. Both problems that I have listed apparently originate from the upper and lower steering shafts and are completely unsafe!!! There is no warning as to when the steering problem presents itself. In the winter, here in illinois, the problem compounds immensely!!!! This problem need to be addressed before someone is killed!!! Thank you!

Filed May 16, 2017 · Steering · 52,612 miles · NY

Steering column failures

Filed Aug 29, 2016 · Steering · 105,000 miles · RI

Steering was very stiff at times. Lower power steering shaft had to be replaced.

Filed Mar 9, 2016 · Steering · OH

Tl* the contact owns a 2003 mercury grand marquis. While turning the steering wheel right and left, the steering wheel was difficult to turn. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion, steering pump, and the power steering pressure hose needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Dec 7, 2015 · Steering · 89,141 miles · NY

Tl* the contact owns a 2003 mercury grand marquis. While driving 5 MPH in the driveway, the steering wheel became difficult to turn and failed. The failure almost caused a crash. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 89,141.

Filed Oct 9, 2015 · Steering · 63,000 miles · ME

Steering locks up while driving. While driving the steering locks up and you have to apply real force regain steering. I took to a mechanic and was informed it was the lowet steering joint. He informed me that hes encountered ithis on several occasions on this model car and there was a recal on this issue. I called my local dealership to inquire on the issue to be informed that it was the 2005+ model. I than called my) parts dealership to order the part to find out the part is for the 2003-2014 vehicle why isnt all applicable moldel years included in therecall