Tl* the contact owns a 2005 mercury grand marquis. Each time the vehicle was driven, the headlights failed to illuminate intermittently. The vehicle was taken to bates ford (1673 w main st, lebanon, tn 37087, phone: (615) 444-8221) where it was diagnosed that the lighting control module failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and stated that the VIN was not included in a recall. The approximate failure mileage was 126,000. *tt consumer stated headlights unexpectedly would not shine.updated 8/23/18
2005 Mercury Grand Marquis lights complaints
Page 3 of 11: complaints 41 to 70 of 293, newest first, as owners wrote them.
Tl* the contact owns a 2005 mercury grand marquis. After the vehicle was repaired per the federal safety agency campaign number: 15v861000 (exterior lighting), the tail lights failed to operate when the headlights were turned from "automatic" to "on". The headlights worked, but the tail lights did not unless the brakes were being applied. Leon riley ford in benton, ky (99 main st.) was notified and contacted the manufacturer about payment for the repairs. The manufacturer stated that nothing could be done. The VIN was unknown. The failure mileage was approximately 109,000.
Tl* the contact owns a 2005 mercury grand marquis. While driving, the driver and passenger side headlights and all of the interior lighting flickered on and off. The vehicle was taken to gray-daniels ford lincoln (201 octavia dr, brandon, ms 39042 (601) 825-2801) where it was diagnosed that the headlight control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to marshall ford co inc. (14843 hwy. 16 west, philadelphia, ms 39350 (601) 774-9222) where the vehicle was currently located, but had not been diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the parts were not available for the repair. The approximate failure mileage was 150,146.
Tl* the contact owns a 2005 mercury grand marquis. The contact received a recall repair from a dealer (court street ford, 558 william r latham senior dr, bourbonnais, il 60914, (815) 939-9600) for the federal safety agency campaign number: 15v861000 (exterior lighting). Six months after the repair, the lights failed to function for the low beams, high beams, and day time running lights intermittently. The dealer was informed several times, but they were unable to replicate and diagnose the failure. The contact felt as if the remedy failed to provide a solution. The dealer indicated that the part needed to be replaced again. The vehicle was serviced by an independent mechanic to replace the part. The manufacturer was notified that the remedy for the recall failed to provide a solution and also indicated that the part still needed to be replaced after the repair. The failure mileage was not available.
Previously shows an open recall from dec. 2016 for cracking solder on headlights going into the circuit board. Needs a solution to correct safety issue.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that while operating the vehicle, the head lights failed. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The contact was informed that the VIN was included in the federal safety agency campaign number 15v861000 (exterior lighting) but the remedy was still not available. The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 100,000. The VIN tool confirms parts not available.
My car's light model has been recalled but mine failed before recall. I had it repared locally by a non ford shop. At the time of my recall I had over the 250,000 miles allowed on the car. The local ford shop (woolwine collins ms) refused to repair my car or reinburse me for my repairs I had done about 6 months before the recall. I continue to get notices from ford to correct the problem but what can I do??
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the federal safety agency campaign number: 15v861000 (exterior lightning) exceeded a reasonable amount of time for the repair. The contact received the recall notification in july of 2017. The dealer nor the manufacturer were contacted or made aware of the failure. The contact stated that the lights were going out intermittently until the last three months they failed completely without warning. The failure mileage was approximately 239,000. Vin tool confirms parts not available.
Tl* the contact owns a 2005 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the lincoln of troy dealer (located at 1950 w. Maple road, troy, mi 48084, tel: (248) 643-6600) to be repaired on several occasions. The contact was informed that the parts to remedy the vehicle were not available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the seat belts failed to function properly in the vehicle. In addition, the air bag warning light remained illuminated. The vehicle was included in the federal safety agency campaign number: 15v861000 (exterior lighting). The vehicle had not yet been diagnosed by a dealer. The manufacturer was notified of the failure and the contact was waiting for a response to schedule a repair solution with a dealer. The approximate failure mileage was 70,000.
Dec 21,2015 manufacturer recall number15s39 the federal safety agency recall number15v861000 recall statusrecall incomplete, remedy not yet available not completed in a timely manner, it has been 17 months since recall notice.
The lighting control module (lcm) is to be replaced and the owner is to be notified when the part is to be available for replacement. The recall date was december 21, 2015-recall number: 15v861000. It appears that the ford company is taking too much time and doesn't plan to correct this problem. The problem should have been fixed in a timely manner.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the recall notice for the federal safety agency campaign number: 15v861000(exterior lighting) was received in december of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2005 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The headlights would go completely out when driving and would not come back on. You could hold back the turn signal for high beams only. Driving became very difficult when using the directional or wipers while holding back the switch at the same time.
Ford motors issued letter dated january 2016 for safety recall notice 15s39 / the federal safety agency recall 15v‑861. Followed up with local dealership 5/11/16 - no parts available yet - call ford corp customer relations. Called ford corp - no parts available yet - call your local dealership. Called both parties again 8/4/16 and again on 1/18/17. Same response. Each referred the problem back to the other. Is this issue going to be resolved or not? Hopefully it won't take an injury or death for it to become a priority with ford.
You allowed ford an entire year to get replacement parts for headlights that go out at night! Meanwhile people are being killed because of this defect. Trump should fire every one of you - at least we wouldn't be paying for you to not protect the public while catering to the very companies your mission specifies you are to see to it they do not harm the public.
My headlights go off by themselves while driving at night. I went online to see what the issue maybe and saw that there was a recall for headlights lcm issue. This is very dangerous, especially at night and it is pitch dark and your headlights decide to go out. I tapped under the dash above the pedals and they came back on, but went back off after a few minutes so I drove the rest of the way home with my high beams on. I never received a recall notice and want to know how I can have this recall fixed asap since it's a man. Fact. Issue.....
On 12-7-2016 I was told by fremont ford in fremont ca that they would not be able to fix my headlight problem -- a factory recall item -- until march 2017 at the earliest because the part would not be available from ford until then. The headlights won't stay on. I can't drive at night or in the rain (headlights required in the rain in ca). Unacceptable.
Previous real notice january2016 , was to be notified when parts were in . Nothing happened
My headlights failed. Ross tire and service performed diagnostic service. Informed me of need for lighting control module replacement that could be done for free at a ford dealership because of a recall. Ford never sent me a recall notice! I was minutes away from being on the I-10 atchafalya basin bridge which has no shoulder or lighting! The dealership in lafayette fixed my car free of charge however ford has failed to cover the cost of the diagnostics done for me at ross's tire and service. I was on a city street when my lights failed on my way to I-10. I have documentation.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the headlights became inoperable intermittently without warning. The contact mentioned that the high beams had to be activated to drive. The vehicle was not diagnosed or repaired. The contact received notification for the federal safety agency campaign number: 15v861000 (exterior lighting) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 82,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.
Tl* the contact owns a 2005 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2005 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not provided. Updated 09/06/16*lj updated 09/26/16.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the headlights failed intermittently without warning. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The seat belt light came on and would not go off had extened warranty but it did not cover the price to fix the seat belt which was defective was 900.00 ''' live on a fixed income and could not afford this price also the head light recall recieved a letter but never heard another thing on the head light my concern is the seat belt
My grand marquis lights would not come on last night and went to auto zone. They checked all my fuses. Still nothing then I was stuck trying to hold the highbeams on the whole drive home. Started to look into this problem only to see I am not the only one. Trying to find out what I should do next.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the headlamps flickered when operating the vehicle. The contact replaced the bulbs for the headlights; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the lighting control module failed and needed to be replaced. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 15v861000 (exterior lighting); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the low beam headlights failed. The contact had to engage the high beam lights while driving at night. An independent mechanic stated that the headlight sensor may need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 137,000.
I was traveling on northfield road in bedford heights ohio and turned right on to the drive way that leads to walmart. The steering wheel snapped completely loose spinning around. I lost control of the steering and the car crashed into a curb before I could apply the brakes. This occurred approximately an hour after I picked up my car from liberty ford dealership for repairs done in response to recall number 13s08 - steering column shaft and customer satisfaction program number - 14n01. (lighting control module).
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