Manifold heat shield fell off and jammed steering wheel shaft, could not turn steering wheel.
2005 Mercury Grand Marquis steering complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated while traveling approximately 65 MPH, the vehicle was shaking violently and extremely difficult to control since the steering was completely unstable. The contact mentioned that the vehicle was repaired under recall the federal safety agency campaign id number: 13v385000 (steering). The vehicle was towed to the authorized dealer. The technician was unable to diagnose or replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 74,588.
Tl* the contact owns a 2005 mercury grand marquis. The contact received a the federal safety agency recall campaign id number 13v385000 (steering); however, the contact was not able to have the vehicle serviced because the part was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was not notified of the problem. There are no failures at this time.
2005 mercury grand marquis. Consumer writes in regards to unavailable parts to complete steering shaft recall notice.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated there was a recall under the federal safety agency campaign id number 13v385000 (steering) and the required part was unavailable to perform the repair. The manufacturer was notified of the problem. There are no failures at this time.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the federal safety agency campaign number 13v385000 (steering ) had exceeded a reasonable time for repair. The contact received the recall notification in august of 2013 and felt that repairs should be completed before january of 2014. The contact mentioned the vehicle was inspected and advised that the recall needed to be performed but the parts were not available. There are no failures at this time.
Tl* the contact owns a 2005 mercury grand marquis. The contact received notification of the federal safety agency campaign number: 13v385000 (steering) and attempted to have the vehicle repaired but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure. The VIN was unavailable.
Tl* the contact owns a 2005 mercury grand marquis. The contact stated while turning the steering wheel, he heard a grinding noise. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was contacted about the failure and stated that the vehicle was not included in the federal safety agency campaign number 13v385000 (steering). The failure mileage was 40,000.
Steering col. Separation. It is the same separation problem the police cars are having. I wanted you to know this happened because ford has been saying it hasn't happened in other cars besides the police cars when it has.
The steering bolts came out of my steering wheel while driving my 2005 grand marquis. Nothing LED up to this situation - there was no warning. Had I not been going on a 25 MPH 2 lane road this could have been catastrophic. Instead, I ended up half way in a ditch blocking the right hand lane of traffic. I was told from my dealership, kingsland ford mercury located on highway 40, per the service manager monty that this was a result of the manufacturer and my car came off the line that way. I have contacted customer service and of course the dealership and there is no recall to my knowledge about these steering bolts.
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