2008 Mercury Mariner Hybrid acceleration complaints

Filed Mar 27, 2012 · Acceleration, Engine · TX

We purchased a ford certified 2008 mercury mariner hybrid less than two years ago. According to ford, a ford certified' vehicle has been passed a 172 point inspection. We have been driving this vehicle on the highway and have experience a stop safely now' warning on the dash, accompanied by the engine shutting off, and this seems to happen at speeds of 50+ MPH. I was driving 70 MPH in the middle of a congested 4 lane highway traffic while this happened to me recently. My car ceased to accelerate, and I had to weave out of the center lanes, swerving to an exit, going up on an exit ramp, without the ability to accelerate. We have contacted ford through their website customer service number, and the representatives just tell us to take it to a ford dealership. After fixing the problem that their technician at our local dealership told us to fix, our vehicle did the very same thing a month later. We were told that we needed to replace the fuel throttle body. We've also replaced the hybrid battery filter' as per the company's recommendation. We want some attention brought to this matter. I feel I no longer trust that the technicians at the ford have the knowledge to deal with this issue. After some searches online, I've found we're not the only ones with this problem. I don't know how ford can just pretend this isn't a serious issue. What will it take to get their attention? The fact that they're endangering the lives of people by not recalling this vehicle, and the lack of accountability is shocking. How can ford can get away with releasing these unsafe vehicles and exposing many lives which could result in deaths. After many calls to ford customer service, and speaking with the local ford techs, my frustration lies at not having a clear answer and no direction. This is clearly unsafe for anyone to drive and something needs to be done.