Mercury Mariner Hybrid power steering loss problems

Filed Nov 6, 2023 · Steering · 226,118 miles · OH

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The Power Steering Assist Fault message was displayed. The contact was able to drive to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 226,118.

Filed Jun 24, 2022 · Steering · 160,000 miles · TX

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving 5-10 MPH, the vehicle inadvertently lost power steering functionality. There was no warning light illuminated. The contact was able to continue driving however, extra effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced. The contact became aware of the federal safety agency Campaign Number: 14V284000 (Steering) and the vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

Filed Mar 3, 2022 · Steering · 143,340 miles · CO

The contact's son owns a 2008 Mercury Mariner Hybrid. The contact stated that while her son was starting the vehicle, the steering wheel lost power steering functionality. There were no warning lights illuminated. The contact's son was able to continue the drive the vehicle, however, extra effort was needed while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed that the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance could be provided because the VIN was not included in the federal safety agency Campaign Number: 14V284000 (Steering). The failure mileage was approximately was 143,340.

Filed Jan 10, 2022 · Steering · 150,000 miles · OR

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while moving from a complete stop, the steering wheel became difficult to turn. The contact stated that the power steering assist fault message was displayed. The vehicle was taken to a local dealer where it was diagnosed with needing Power Steering Control Module (PSCM) replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 150,000.

Filed Apr 28, 2021 · Steering · GA

Tl* the contact owns a 2008 mercury mariner hybrid. The contact stated that at start-up, the power steering assist warning light was illuminated. The contact stated that extra effort was needed to steer the vehicle while driving various speeds. The contact initially spoke to allan vigil ford (6790 mt zion blvd, morrow, ga 30260) where she was informed that the VIN was not included in the federal safety agency campaign number: 14v284000 (steering). The contact called the manufacturer and was referred to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was unknown.

Filed Mar 14, 2019 · Steering · 128,400 miles · CA · crash

Power steering went out, couldn't turn vehicle fast enough to avoid crash. Recall 14s05.

Filed Oct 25, 2018 · Steering · 96,000 miles · MD

Tl* the contact owns a 2009 mercury mariner hybrid. While driving approximately 25 MPH, the power steering failed without warning and the steering became difficult to turn. The vehicle was not taken to be diagnosed or repaired. The vehicle was not included in the federal safety agency campaign number: 14v284000 (steering). Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 96,000.

Filed May 24, 2018 · Steering · 120,000 miles · PA

Tl* the contact owns a 2008 mercury mariner hybrid. While driving approximately 15 MPH, the steering wheel started to vibrate. A month later, the steering wheel became hard to maneuver and "power steering failure" was displayed. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing or repairs. The contact also mentioned that the vehicle was repaired per the federal safety agency campaign number: 14v284000 (steering) on april 10, 2015. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

Filed Jan 26, 2018 · Steering · 134,000 miles · MI

I was backing out of my driveway turning onto the road, when my power steering went out. I took my 2006 mercury mariner hybrid to the ford dealership. At first they thought there was a recall on it. It was the wrong year. It seems to me that ford would include 2006 if it is the same problem. Nobody will buy this model because of this issue. Come on ford your problems are my problem. This is not right! It seems to me that with this power steering issue in so many of the 2006 vehicles you would step up and do a recall.

Filed Oct 24, 2017 · Steering · 145,000 miles · CA

My family and I were driving on highway one in california, major turns, twisty road when suddenly and without warning, the power steering went out. I have had no warnings leading up to this event. The wrench icon came on and an error message came on in the dash stating to have the power steering serviced. This was extremely dangerous as highway one has many tight turns. I have contacted ford and they are saying that this is not part of a recall. Everything I have read states that this is a common problem specifically in the hybrid vehicles ford manufactures. There have been recalls for the same issue for 2008 and newer model vehicles, but not this one. It is my belief that this issue should be investigated due to the dangerous condition caused by the power steering going completely out on the car while driving. I am male 200 lbs. And could barely control the vehicle. Called non ford mechanic and was told to take vehicle to dealership as the power steering module is proprietary and needs to be programed by dealership. Have not talken vehicles to dealership as yet for repairs. Placed code reader on vehicle and codes c2792 and b2277 came up.