Tl* the contact owns a 1998 mercury marquis. The contact stated that while driving at approximately 60 MPH, the cruise control failed. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.
Mercury Marquis adaptive cruise problems
12 of the 354 owner complaints about the Mercury Marquis describe adaptive cruise control problems, most of them for the 1994 model year.
- owner complaints
- 12
- worst model year
- 1994
- typical mileage
- 76,000
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
- 20001
- 19981
- 19972
- 19951
- 19945
- 19932
Often reported together
What owners say
Tl*the contact owns a 1995 mercury marquis. The contact received a recall notice for the vehicle speed control in september of 2007. The dealer stated that the parts for the repair were unavailable. The dealer disconnected the cruise control until they receive the parts. Since the time the cruise control was disconnected, the contact has received two speeding tickets. There had been no failure to date. The recall number was unknown. The current mileage was 93,000. Updated 02-19-08 *bf updated 02/19/08
1997 mercury marquis with cruise control recall. Consumer stated that the dealer and manufacturer stated that the vehicle would be fixed in 2007. Consumer stated it still was not fixed by january 2008. *kb the consumer was informed the part may not be available until june or july 2008.
Tl*the contact owns a 1997 mercury marquis. The contact went to his local ford dealer and they disconnected the cruise control switch. He believed that the recall repair for the federal safety agency campaign id number 07v336000 (vehicle speed control) was being performed; however, he later learned that the switch had only been disconnected. The contact was informed that the parts would be unavailable until december of 2007. He felt this information should have been included either in the safety recall notice or the letter that was sent, implying that the repair had been made. There had been no failure to date. The purchase date was unknown. The current mileage was 69,000.
1994 mercury grand marquis. The cruise control switch. My brake lights stopped working. A nice man pulled up next to me and told me my brake lights are out. I went home popped the hood of the car and started looking for a bad fuse. I found it in the car compartment not under the hood. Looked out of the windshield and saw smoke I jumped out of the car and saw where the smoke was coming from and tore the wires from the switch. I went to a ford dealer and he said it is not covered. Wrong year. This is the same switch that has caused fires that burned down homes and has caused deaths. It is obvious that ford has not included all of the cars that have these defective switch's. I own 1 of this model. My father- in- law owns 1 also. His cruise control went bad 2 years ago. It has the same problem. It just never caught on fire. I disconnected the solenoid in the steering column so it would shift. He told me after I got it running that the cruise control would not work anymore. I never looked for the bad fuse. So here is 2 cars same year same make same problem. There is a larger problem than ford is saying. I could of lost my car and house because of this problem. Ford wants me to pay to have this fixed and not cover it. How many more of these cars are waiting to go up in flames. How many more deaths and homes are going to happen before this all gets fixed.
Dt: the contact's grandson took the vehicle to an automotive shop and the vehicle was left overnight and it caught on fire. The fire department said it was spontaneous combustion. They said it started from the engine compartment on the driver's side. The federal safety agency recall 99v124000 was issued concerning vehicle speed control:cruise control. However, the consumer stated she contacted ford, and this vehicle was not included in the recall due to VIN. The fire department stated this was consistent with recall for the vehicle speed control switch. Consumer stated the vehicle had been sitting there for 15 hours before it caught on fire. Prior to the vehicle catching on fire the contact's grandson had to put the vehicle into neutral in order to get the vehicle to start. *ak updated 12/27/05.
At approximately 2:00 a.m on july 6, 2005, my husband and 16 year old son were awaken by a neighbor, telling them that our 1994 grand marquise (mercury) was on fire. My husband and son barely escaped when the fire hit the house and burned our home down to the ground. The car had been parked for nearly 7 1/2 hours before the fire started. It is believed that the fire was caused by the cruise control. I am very fortunate that my daughter (13 years old) and myself were out of town, because the fire department said they do not think that we would have all four escaped from the house. Our lives have been devestated and my husband and son were not physically injured, but the mental anguish that we are all suffering and the loss of everything that we have ever had, is very hard on us all and we are having a very hard time handling this.
Vehicle was parked inside of the carport and without warning it caught on fire. Driver called the fire department to extinguish the fire. *ak vehicle was not towed but was inspected by engineer with verite forensic engineering contracted by ford motor co. Could not find what caused fire and said the cruise control switch had melted completely. Car is now parked in the yard.
Cruise control works when it wants to....some days it will work, other days it won't...also had problem with signal light blinking faster at times than at others...had that particular problem fixed by changing the "light module" for $500...now its the cruise control...one more problem and I'm selling the car....
Vehicle is experiencing a problem with the cruise control deactivation switch. Vehicle caught on fire while parked in the driveway. Owner notified the dealer and the manufacturer. This vehicle was not included in the current recall due to VIN. *ak recall campaign; the federal safety agency campaign id number : 99v124000. Electrical fire under the hood.
Related recalls
No recalls on record for this model year.
Questions about the Mercury Marquis adaptive cruise
Which Mercury Marquis years have adaptive cruise control problems problems?
The model years with the most reports are 1994 (5 complaints), 1993 (2 complaints) and 1997 (2 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Mercury Marquis?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history