Headlights out. Looking for recall number.
Mercury Marquis headlights problems
32 of the 354 owner complaints about the Mercury Marquis describe headlights failing or too dim, most of them for the 2003 model year.
- owner complaints
- 32
- worst model year
- 2003
- typical mileage
- 82,000
By model year
Often reported together
What owners say
Tl* the contact owns a 2004 mercury grand marquis. While driving 30 MPH and attempting to turn the headlights on, both headlights failed. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000. Parts distribution disconnect. Updated 10/13/16*lj updated 08/15/2017
Jan 2016 got a recall notice on the car june called locall dealer. There response is they didn't. Know anything about the recall which was that the headlights could go while driving at night.
Driving in the rain headlights went out tried high beans came on went out, also, wipers. I pull leaver held in reset wipers with other hand. Then I pull down lever to signal too get off road nocking high beans off again. I almost hit gard rail,the lcd recall should be for all cars not just some my safty and others should have recalls.
Tl* the contact owns a 1994 mercury marquis. While driving approximately 45 MPH, the tail lights, turn signal lights. And instrument panel lights failed. The failure recurred twice. The vehicle was taken to an independent mechanic where it was diagnosed that the head light switch and connector plug needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
Headlights go off without warning at various times including after dark and at various speeds. They come on again without warning and without control from the operator. No manipulation of the light controls appears to help or impact this random action.
I have read many complaints about this. My headlights go off about 3 blocks from home and then I have to pull the lever back and hold it to put on bright lights. I have been lucky and not been far from home and have to hold brights on, steer and operate blinkers all at one time. I cannot believe this has not caused a serious accident. I am in process of having an expensive lighting module put in my car. I totally resent them not doing a recall on this. What are they waiting for? It is an expensive procedure and I will be waiting to get a refund when they finally admit there is a widespread problem. Hate for them to wait until there are x number of deaths or serious injuries. Shame on them.
This mercury along with countless others has the headlights go out as you drive down the road. If this is not a safety issue I don't know what is. I have to pull off the road and wait till they come back on. I called my lincoln dealer and they said it was $107/hour to diagnose the problem. If it is the lighting control module as it rumored to be the bad part, the cost is another $800. I think this should be a safety recall before people are killed.
Tl* the contact owns a 2003 mercury marquis. The contact stated while driving various speeds at night, the headlights failed to illuminate. The vehicle was driven with caution and then the headlights began to function. The failure recurred twice. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,500.
2004 grand marquis ls, while driving at night the headlights would turn off on there own then come back on 5-10 minutes later then shut off again a short while later. My headlights are normally positioned in the auto lamp mode, it was no help to turn light off and try in the manual mode they just came back on when it felt like it. In side dash lights and outside parking/driving lights worked normally, emergency flashers worked normally. In the latest occurrence (12/17/2013) my headlights went out 5 times in a 13.5 mile drive home . This is a very dangerous and should be looked into at once.
Related recalls
No recalls on record for this model year.
Questions about the Mercury Marquis headlights
Which Mercury Marquis years have headlights failing or too dim problems?
The model years with the most reports are 2003 (9 complaints), 2004 (7 complaints) and 1992 (4 complaints).
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