Got service power steering now & service advancetrac warnings and lost power steering and lost power steering. There were no previous warnings to the effect indicating service prior to fault. It was a sudden event that could have caused an accident or death if someone not as strong as I was driving. I was able to muscle the car to keep it within the lanes and drive safely back home.
2010 Mercury Milan Hybrid steering complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
I was driving about 30mph on a straight city road & the steering became difficult. The message about service power steering came on, but it seemed like the steering changed before the message popped up. I was required to drive at a very slow pace to be able to keep the car in control. I was close to home & just went back there to park. I am concerned that the 2011 model had a recall & wonder why the 2010 model was not included. I don't recall 2011 being a big model change year for the milan. I think they have similar power steering systems & coving 2010 may want to be considered. I have an estimate of $350 to diagnose the problem. The fix is most likely another $1500 or more.
I was driving on the highway when my power steering and traction assist failed. A warning indicating that I service the power steering immediately appeared. Indicator lights for both power steering and traction control appeared. Upon turning off and restarting the vehicle the problem did not resolve.
While driving approximately 40 MPH, the dashboard showed a message that the power steering system needed to be serviced and the power steering suddenly stopped working making it extremely difficult to steer the vehicle.
When driving on the expressway, the steering was jerky and sticking. I got an error message saying "service power steering" and "service advancetrac". Today, when I went to start the car, I have the message says "service power steering now" and the wheel will not turn.
While driving on freeway, warning light came on to have power steering serviced. No problem steering the car at that time, but after stopping and turning off engine, the power assist had been disabled and I could not steer the car. Managed to get it to a dealer in senaca falls, ny, who reset the system, but could not find cause and he refused to charge me for the work, as I was traveling across state and he did not want liability if something happened. I am concerned about defect in steering and the risk that this could happen to me while driving.
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