Pulled into a parking lot with my son in the front passenger seat. Shut off the engine and attempted to pull the driver door handle to exit the vehicle. It (the handle) broke in half and was unable to exit the vehicle quickly or safely. I began to panic as I felt trapped. So I rolled down the power window for air and to calm down. Before I was able to think clearly and try opening the door with the exterior handle from the inside, I exited the vehicle through the driver window. This is clearly a safety issue as the handles are a chronic problem on all 4 interior doors. Someone will need to exit their vehicle quickly. If this happens they are slowed down if not trapped inside. How many complaints will it take to make this a recall issue? Ford has made no effort to correct this problem and re installs the same defective door handles at the dealers. This shows a lack of due diligence on ford motor companies part. Many ford fusion & mercury milan owners have had the same problem happen on the replacement handles also.
2006 Mercury Milan body complaints
Page 2 of 2: complaints 11 to 23 of 23, newest first, as owners wrote them.
My driver's side inside door handle broke. I was trying to get out of the car after parking it but couldn't. I had to roll down the window and open the door using the outside door handle. This is a real safety problem and since this isn't an isolated event, (notice the number of complaints and the number of multiple repairs/replacements) ford should replace them or upgrade them to something more reliable. At some point someone will be injured or worse because they weren't able to exit their car quickly.
The plastic interior door handles broke without even touching them. Both front handles broke within a week of each other. I didn't know the front passenger side was broken until my wife asked me to get out of the car to let her out on her side. And then approximately a week later the driver's side interior handle broke also. Now neither door can be opened from the inside. The window needs to be rolled down and the outside handle needs to be used. When we bought the car (used) the rear driver's side interior handle plastic was broken and we knew this. Even broken you can still use it to open the rear door. I was in the drivers seat when the driver's interior handle broke. I was parked, and I heard a click before I tried opening my door from the inside and the door would not open. There is definitely a big problem with these cheap plastic door handles that ford motor company needs to address. Three out of four interior handles are broken. It is truly a safety issue if you cannot exit your car using the interior door handles.
I have a 2006 mercury milan and I have had to replace the driver's door handle twice. Once was under warranty due to the "chrome" peeling off. The second time it was replaced the door handle broke and I ended up paying $54 for a new plastic handle. I have also had the passenger side door handle to break in the same spot and had to replace it and that cost me $35 at the time due to me working for a local ford company. I strongly feel that this is a safety hazard because if the vehicle caught on fire or you had an accident and the handle happens to break at the same time you would have to roll the window down to open the handle from the outside or crawl to the passenger side to get out. Anyone of larger size would have trouble crawling to the passenger side to get out of the vehicle. I also feel that ford should have to recall these handles and put something with higher quality in that will not break. I personally foresee this being a lawsuit waiting to happen.
My passenger back door handle broke off. It is very seldom that anyone rides in my back seat. I am single and have no children so the handle should not have broken.
Tl* the contact owns a 2006 mercury milan. The contact stated that the front driver and passenger doors could not be locked. The locks were able to be engaged but would unlock immediately and independently. The vehicle was not inspected or repaired. The failure mileage and the current mileage was 85,000.
The interior door handles are breaking. My rear passenger side interior door handle broke about a year ago. I didn't think anything of it. This week my front passenger side interior door handle broke. Because of this my front passenger side door will not lock. I did research online and there are many cases of this happening. The door handles are cheap plastic that break easily with regular use.
Door handle on rear passenger side broken off at 40k, son unable to exit the vehicle.
Interior door handles are breaking. Resulting in the inability to lock those doors.
I am unable to open driver side door from the inside of car. The handle remains in the unlocked position and can only be opened from the outside of the car. The car can't be locked with the remote, only with the key. In the event there was an emergency, the driver would not be able to get out of the car unless they could open the window and then open the door from the outside. This problem appears to be prevalent with the 2006 models both ford and mercury. Just search the internet. It appears the resolve is to have the inside door handle replaced. There have been recalls on other ford models for similar problems but not the fusion or milan, which have the most complaints seen on the internet. The dealer will fix the problem for a fee but it seems like this is not due to normal wear and tear. My vehicle has only 44,344 miles, is well cared for and it is evident that others have experienced the same problems with much less mileage. I am surprised that this issue has not been addressed. I have called ford motor company and they have informed me that if customers do not report the problems directly then there is no action to take care of such serious and potentially dangerous problems, so I am reporting my problem. I hope to see this become a recall issue as the dealer I spoke with informed me that these handles break very easy and with no warning leaving a passenger or driver stuck inside the car and this could be a matter of life or death in an emergency or accident.
Interior door handles have a tendency to snap, with no indication that they are weak or fragile. This has happened to me personally twice and to others many time, according to online forums for this vehicle. There is no available repair beyond replacement of the door handles. Obviously, in an accident this would limit one's ability to safely exit the vehicle.
Passenger inside door handle broke and needed to be replaced. Cd player broke and I am the only one who uses the car. The emissions light came on and a faulty thermostat needed to be replaced....all to the tune of hundreds of dollars. I purchased the extra protection insurance but of course none of this was covered. Never would buy a mercury again.
Tl*the contact owns a 2006 mercury milan. The door handle on the rear driver side was cracked. The contact was unable to unlock the driver's door from inside the vehicle; she had to roll the windows to unlock the door. The contact called an authorized dealer who stated that they would needed to diagnose the failure. She also called the manufacturer but was told that because the vehicle had no open recalls, they could offer no assistance. The vehicle had not been repaired at the time of the complaint. The failure mileage was approximately 52,000. The current mileage was approximately 53,000.
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