Tl* the contact owns a 2007 mercury milan. The contact stated that while traveling approximately 55 MPH, the vehicle suddenly stalled. The vehicle was towed to the dealer where the contact was advised that the spark plugs, the throttle body and the power train control module (PCM) were replaced. The failure was not corrected. The manufacturer was notified of the failure. The failure mileage was 85,000.
2007 Mercury Milan acceleration complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
2007 mercury milan came to a complete stop on a 2 lane highway, at a speed of approximately 55 MPH in the left hand lane with heavy traffic, no indication of problem to try and even pull over. Towed to garage, was unable to fix. They towed it to a ford dealership, coils, spark plugs, throttle body and PCM replaced, still would not run. Towed back to original garage. Did a smoke test on catalytic converter and stated 1 has to be replaced (will not pass inspection) but because of the number of "misfires" they strongly recommend replacing all three. After some searching I have found that this is a problem that ford has not only known about, but stated that they were cooperating fully with the government, however , there was never a recall. I have placed a complaint with the federal safety agency. I requested a quote to trade the car in, but because of it's present situation they offered me $3400.00, kelly blue book value is $7000.00, I still owe $3700.00 on this vehicle, still have to have catalytic converters replaced and just hope that it runs, and do not even at this time know the amount of repairs this far. I contacted ford headquarter and they response was first to have it towed again to the ford dealer. But when I questioned why I would need to pay yet another towing fee, she abruptly stated . "there is nothing we can do because you didn't have it initially diagnosed by ford. This car poses a potential life and death situation for the consumer.
Tl* the contact owns a 2007 mercury milan. The contact stated while driving approximately 25 MPH, the vehicle suddenly lost acceleration power as the wrench warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the throttle body needed to be replaced and was repaired. On another occasion, the contact stated while driving approximately 35 MPH, the vehicle began to jerk and suddenly lost acceleration power without warning. The vehicle was taken to a dealer where it was diagnosed that the power train needed to be replaced and was repaired. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure mileage was 96,811. The current mileage was 103,000.
Prior to the incident described the car was acting perfectly fine and had never died or been difficult to start. On the morning of sept 23rd I got in the car I started it and it died immediately. I started the car again and drove for approximately 1 block and it died again. I restarted it and it drove a couple more blocks and when I stopped at a stop sign it died again. After this the car would start but would shut off as soon as I put the car in gear. Every time the car died the check charging system light would come on. The car was towed to the local ford dealer. The dealership ran the computer which indicated the electrical throttle body was bad. When the dealership removed the faulty throttle body they could not find any damage that would cause it to go bad. They explained that it must be a faulty part. When the throttle body was replaced a code indicated that the mass air flow sensor was also bad. The dealership could not find damage on the sensor either and explained that the throttle body going out blew the sensor.
While driving approximately 35 MPH, I took my foot off the accelerator and the vehicle accelerated until it was then going approximately 50 MPH. I pushed down on the brake pedal to slow down several times, but the car did not slow down it continued to drive at that same speed. The vehicle then struck a stop sign and came to a stop.
Driver was pulling into a parking space at the car dealer. Vehicle was almost stopped when it surged forward and hit the corner of the dealership office building.
Tl* the contact owns a 2007 mercury milan. The contact stated that while entering a parking space, the power steering failed without warning. The contact stated that the vehicle exhibited a burning rubber odor when the failure occurred. The steering wheel became increasingly stiff and there was a loud, abnormal noise from the engine. The vehicle then abnormally accelerated. The contact was unable to control the vehicle without steering and crashed into a tree. The contact was uninjured. A police report was available. She then attempted to power the vehicle off but to no avail. The vehicle was taken to the dealer where the contact was awaiting diagnosis. The vehicle was not repaired. The failure and current mileage was 53,000. Updated 12/20/11
Tl*the contact owned a 2007 mercury milan. On october 13, 2007, while driving approximately 35 MPH, the vehicle suddenly accelerated and crashed into a vehicle. The vehicle continued to accelerate although the contacts foot was on the brake pedal. The vehicle continued to accelerate over the median crashing into another vehicle. When the contact depressed the brake pedal against the median, the vehicle came to a stop. The passengers neck was broken. A police report was filed. The vehicle was destroyed. The current and failure mileages were approximately 8,000. Updated 5/15/13 *cn updated 05/20/2013
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