2007 Mercury Milan: doors won't lock, open or latch

Filed Jul 18, 2017 · Locks · MD

2007 mercury milan. Consumer writes in regards to vehicle door handles, latches and locks malfunction- has to open doors manually. Consumer seeks reimbursement for repairs. *smd updated 07/18/2017

Filed Oct 24, 2016 · Body, Locks · 57,400 miles · MD

Tl* the contact owns a 2007 mercury milan. The contact stated that the rear driver side door would not unlock. The vehicle was taken to an independent mechanic who diagnosed that the locking motor mechanism was faulty and needed to be replaced. In addition, the interior door handles for each door failed and were also replaced. The manufacturer was notified of the failures. The failure mileage was 57,400. Updated 01/25/2017*ct updated 7/9/18*jb

Filed Sep 9, 2016 · Body · 72,793 miles · FL

Arrived at destination parking lot and driver door handle seemed to snap and unable to open the driver door. Crawled over the center consul to exit the passenger side. Locked car and when I returned I entered the passenger side and crawled over the consul to the driver seat. Once I got home I repeated the same exit process and went around to open the driver door and once opened it did not close. Had to bungie cord the door shut in the garage to turn off the courtesy lights and silence door ajar alarm. Next morning immediately took it to dealer. Drove carefully holding the door closed while I drove. Door ajar alarm and light kept appearing. Repair cost $167.96. 10 days later the driver door failed again when I arrived home from work. This time I lowered the window and reached outside for the door handle and that worked to open the door and it seemed to close okay but next morning I returned to dealer and was then told it was a different issue and cost $335.45. I am concerned that this was related to the other issues I see about the door latch failing since 2010 on your site and other blogs and the recent recall and now extended recall. I am also concerned that the parts used for the repair may be compromised as well. This is too scary if it would happen to someone who couldn't get out of the car or have the door fly open or even try to drive holding onto the door to keep it shut.

Filed Oct 15, 2015 · Body · 100,000 miles · GA

Door handles and latches popping off. Door handles on driver and passenger door came right off. Driver door swings opens and swings back shut as soon as you open the door. Locking individuals out of the car without being locked.

Filed Apr 25, 2013 · Body, Locks · 109,657 miles · MI

Driver side door latch broke. Door could not be opened from the inside. This would be a great issue if it happened during a traffic accident. Required replacement of the handle assembly. $65 for the new part.

Filed Mar 7, 2013 · Body, Locks · 518,160 miles · TX

Driver side inner door latch broke when trying to open door normally. Could not get out of car. Door latch mechanism made of poor quality plastic. Not strong enough to prevent braking.

Filed Jan 29, 2013 · Body · 37,000 miles · OK

Tl* the contact owns a 2007 mercury milan. The contact stated that she attempted to close the driver front door but the door latch failed. The contact had to hold the door shut in order to drive to the dealer for inspection. The dealer stated that a piece within the latch system had failed and needed to be replaced. The defective part was unknown. The vehicle was not repaired .the manufacturer was notified and a complaint was filed. The failure mileage was 37,000. The VIN was not available.

Filed Jul 28, 2012 · Locks · 65,252 miles · MI

Driver's inside door latch broken - no longer can open door from the inside. If in an accident, could not exit vehicle quickly if needed. Materials for the door latch are cheap plastic.

Filed Jan 24, 2012 · Body, Locks · 138,000 miles · FL

Front passenger side door latch malfunction. Door would not close. Had to duct tape door to get to destination. One passenger who was seat belted, but still a great safety hazard.

Filed Sep 14, 2011 · Body, Locks · 38,500 miles · OH

While driving and going around a turn, exiting a parking lot the passenger side door flew open. After that the door would not latch shut. At this time the door must be held shut while driving.

Filed Jun 14, 2010 · Body, Locks · 63,000 miles · PA

The passenger side front door flew open while driving. The door was in locked position and opened while going around a curve in the road. Passenger was wearing seatbelt so no injury occurred. Attempts were made to close door, however it opened under slightest of pressure, even when locked. Door was tied closed with rope and taken to dealership for repair. The latch assembly on the door was found to be broken and replaced.