This car has caused nothing but tears and stress. I am a single mother and this purchase was huge for me and I can't even look at it without being stressed. First off the airbags were recalled over two years ago and ford still hasn't received parts. So my daughter can't even drive in the passenger seat. Second and this is the major problem is when I hit a pothole or uneven pacing of street the breaks hit the floor as does not come to a complete stop. This is terrifying. I went through a stop sign and missed a turn another time. Almost slammed into the back of a car in front of me also. I replaced brakes again and had mechanics look at it to fix one thing for it to still happen. I have flashbacks of the accidents I've almost been in. It's just my daughter and I and this car is not safe. Hey ford, are you going to pay my my therapists appointments for the stress you have thrown on me???? Below it's asking for when this happens-it happens every month and I can not afford to put in any more work!!!!!!!!! I purchased this car 11/20/2015 and it was happening every few months and now it's every other week. This car is a death trap.
2008 Mercury Milan airbags complaints
Page 3 of 8: complaints 41 to 70 of 211, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2008 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The dealer was not contacted to confirm part availability. The manufacturer was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. Vin tool confirms parts not available.
This car airbag has been reported to be defective and for my safety I need it replaced
Letter regarding safety recall notice 16s26/the federal safety agency recall 16v‑384 - rental car waiting list. *ld
Tl* takata recall. The contact owns a 2008 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (welford harris ford, 1701 e 11th street, siler city, nc 27344, (888) 848-9657) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall, I have received the notice 2 years ago and yet nothing has been done in order to fix the problem. I am afraid to have someone sitting up front, and when will this be done? How long does it take to get this fixed.? Other cars were done, but not mercury's, why?? The one portion of the airbag compartment is raised up a little. I m worried a good bump will set it off.
Takata recall - today ,june 5th, received a ford airbag recall letter . 3rd one over last 3 years . So - I called my dealer ( again ) ' no parts . Called to get the 'up to $ 30 / day rental ( no rentals ) ,,, when ? ' we don't know ' . Tried to communicate via their recall webpage . Chat doesn't work . No avenue to give feedback . Convenient faq's don't cover obvious questions about when , rental cars . Don't allow email input unless you fill out a form '- only to be ' told ' that it is not operating. Do you - dot - ever go to their recall website ( as a ' customer ') ? Do,you ever review fords recall letters to us ( big claims , web reference , caring words ) ,,,, but, does not work ! No parts , no rental cars ,, no reimbursement .. When more ford owners ( mine is a mercury milan ) get harmed ,, we , the citizens will organize articles , lawsuits ,, site dot management .. Do you really care about tens of thousands of folks driving around in unsafe vehicles . Even your own form asks about crashes , miles at crash ,,,, etc, , ,, this is a dangerous recall input .. Cc : minnesota attorney general : washington post ; wall street journal - mr. Mcgurn ; exec macro .
Takata recall I was notified july that the airbag was defective, I believe 2 years is more then enough time to replace it. Now I also my car is old and worth as much as as some as their other products but it has very low mileage and I love the way it run. Buy I dont like the way I cant put no more then 4 people in 5 person passenger car either they get it fixed or give me loner until they do
Other car failed to yield at stop sign. My car hit the SUV in the door area. My front end and hood are damaged. Airbags did not deploy. My car was in motion on a city street.
Tl* the contact owns a 2008 mercury milan. The contact received a recall notification for the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (park cities ford/lincoln, 3333 inwood road, dallas, texas 75235) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. *tt
Takata recall - I was notified july2016 about the recall of airbag. Since that time...I have been calling dealerships...my ront dash on passenger side is separating where the airbag is. I separates more and more...I need to see that this airbag is replaced asap... Started out small less than half inch to at least 6 to 8 inches wide . Have photots but they are to big of file to attach. Can send separately upon request. Next thing will be notifying my senator and congressman to get this addressed.
Takata too! I drove milan to stop sign. As I went forward, went into 'limp home' mode (found term while researching). 1st time this ever happened. No forewarning! I was able to get car to crawl to the curb. Saw orange wrench light up. Shut off engine. When I restarted, I was able to drive short distance home. Next day, tried 3 times to start. It started, but quickly stalled each time. Towed to my mechanic. He checked computer, saw there was a problem. He doesn't do that work. Told me wrench and engine light come on. Towed to ford dealership on friday. It is now 9 days there, and day 11 will be monday 3/19/18. I spoke 3 times to service dept.(same person), and am being told they are backed up with work, and haven't looked at my car yet. Each convo he says what day they should get to it, but have lied so far. So, not diagnosed yet. I have never received any notice from ford about this possibly becoming an issue with my car. Also, I never received notice about 'takata recall'. I saw it on the internet and alerted service dept. To check that too. I was told they have to see if my car has that type of airbag. I researched and saw the ford consumer program 13n03. That investigation involves 2009-2013 milans. Extended warranty 10 yrs or 150,000 miles. I know this is the problem with my car. I bought it may 2011 with under 52,0000 miles on it. Not even 7 yrs yet, and I have under 60,000 miles on it because it's only for local driving. It's the only vehicle I have and I can't get rental car help thru insurance unless my car was in an accident. Ford won't help on a loaner car either. Now, I believe ford has a protocol they are following to 'get out' of any free repairs. The nccc suggests phoning 1‑800‑392‑3673 if I never received letter, but that phone number is ford! Seriously? Should I bother? This is in staten island, ny. Beware! Can I please get any help on what to do?
Takata recall 16s26/htsa recall 16v‑384 notified of recall several months ago, I am afraid to have a passenger in the car due to the event of a crash and air bag rupture increasing the risk of "serious injury or death" as stated in the notice. Please provide a resolution.
Takaka recall: still waiting for replacement. Brakes: I was taking my granddaughter home and had to stop at a traffic light. My brake pedal went straight to the floor!! My heart was in my throat. Fortunately no-one was in front of me and I was able to stop after pumping many times.my service center said I needed a new ABS system costing $1500.
Info from the federal safety agency : "jun 01,2016 manufacturer recall number16s26 the federal safety agency recall number16v384 recall statusrecall incomplete, remedy not yet available" we live in houston - a hot, highly humid environment. These ambient conditions are said to be associated with a higher risk of danger with takata airbags. The recall was announced nearly 2 years ago, and the extent of ford's response includes the following: "parts are not yet available, but your vehicle is safe to drive in the meantime." (https://owner.ford.com/tools/account/maintenance/recalls/results.html) how is this even remotely acceptable? These airbags have killed few and injured more. Yes, the probability is low, but "safe for now" is a ludicrous and arrogant response to what has been characterized as a low probability, high-potential safety risk. It's easy for ford to not care when they are not assuming the high-potential portion of that low probability risk with their own lives. Again, from this the federal safety agency website: "long-term exposure to high heat and humidity can cause these air bags to fail." . Long term exposure to high heat and humidity? Houston has very high heat and humidity for the majority of the year. In the meantime, we haven't been using the front passenger seat of our 2008 mercury milan. Where is our compensation for loss of use? Do I need to send 1000000 of these useless complaints daily for ford to be pressured to actually do something? I'm not impressed. June 1st, 2016 recall with no action taken near the end of q1 2018? Do better.
Takata recall recieved recall notice on july 2016 as of this date still no parts. Recieved letter november 2017 no passanger to ride in front passenger seat. My vehical was in a car accident in december 2017 and the on the drivers front fender, the airbags did not deploy. Was not sure if they were supposed to.the car slamed into another cars back bumper on the other cars left side. It slid due to road conditions of weather. It was at 3pm on a road with 35 MPH speed limit.the other car was turning without a turn signal.we had the car repaired through our insurance at state farm. $4000 damage.
Tamara inflators received a letter from ford march 2017 a bout a recall have not heard any from them in almost a year I am driving with a defective air bags when will they honor the recall
Tl* the contact owns a 2008 mercury milan. The contact stated that the federal safety agency campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in june of 2016. The dealer (bob wondries ford, 400 s atlantic blvd, alhambra, ca 91801) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Tl* takata recall. The contact owns a 2008 mercury milan. The contact stated that the federal safety agency campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in june of 2016. The dealer (apple ford lincoln apple valley, 7200 150th st w, apple valley, mn 55124) stated that the parts were unavailable for repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called caruso ford at (562) 426-3301 (located at 3500 cherry ave, long beach, ca 90807) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 mercury milan. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (junge automotive group, 1200 boyson rd, hiawatha, ia 52233) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
We received a recall notice in the mail but we were told that they stopped making the parts.
Tl* the contact owns a 2008 mercury milan. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Heritage ford in loveland, colorado was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Tl* takata recall. The contact owns a 2008 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (courtesy ford lincoln, 3533 n vermilion st, danville, il 61832) was contacted and confirmed that the parts would not be available for the recall remedy until late spring of 2018. The manufacturer was contacted at 866‑436‑7332 and stated that they were not able to confirm when the parts were to become available. A case number was not provided. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Takata recall I have contacted my carlot whom told me to contact ford.I did so I told them of the issue and I was blown off I then proceeded to inform them that I have a family of 5 in which I need use of my passenger seat they continued to say they understand my frustration and that I would not be compensated for this inconvenience I was told by my carlot that I would have to trade my vehicle in which I would have to pay cash for I need this to be escalated to higher levels of help
Tl* the contact owns a 2008 mercury milan. The contact received a notification of the federal safety agency campaign number: 176v024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called delacey ford at 716‑668‑1200 where they made an appointment for the contact to have the recall repair; however, the part was not yet available. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - I received the recall notice, dated march, 2017, instructing me to contact my dealer (mason city ford lincoln) for a free replacement airbag. Unfortunately, I broke my back on christmas eve, 2016 and had extensive surgery in august, 2017, so I did not make the call to the dealership where I had purchased the vehicle until january 3, 2018. At that time, the service repair person informed me that the replacement part necessary to remedy the situation had not yet been made available to him by the company. I asked specifically, "so you are telling me that there is no way you are able to obtain the part at this time to make the repair needed to make this vehicle safe?" the service person replied that was correct, that there was nothing he could do. I again restated, "so I am just supposed to continue driving around with airbags full of shrapnel?" he replied that he was sorry. Obviously, this response and complete lack of remedial options is dangerous and unacceptable. It is preposterous that lives continue to be at stake due to a lack of parts, that this fact is well documented (see and nothing is being done to force the company's hand, while in the meantime they are conveniently able to make use of the nation's bankruptcy courts to further mitigate their losses. In what way is the consumer being protected here? What is the point of a recall if the consumer is unable to rid himself of the defective product? Obviously, there is a very serious flaw in this system, as the protection I am receiving is virtually nil. As I have never been involved in a recall prior to this, I have been operating under the possibly mistaken belief that this was a valid and effective system. I am hoping to see the proof.
Tl* takata recall. The contact owns a 2008 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealers (c. Harper chevrolet buick cadillac, 4435 pennsylvania 51 n, belle vernon, pa 15012, (724) 929-8000) and (kenny ross ford, 104 black hill rd, irwin, pa 15642, (724) 864-3601) did not give a specific date for when the part would become available. Months ago, the dealers stated that the contact would need to wait to receive a second letter. The contact received a recall notice months later indicating that the parts may become available in spring of 2018. The manufacturer was contacted to determine when the parts would be supplied to the dealer to receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fred beans ford of west chester at (610) 696-4700 (1155 west chester pike, west chester, pa 19382) and was informed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mccafferty ford, 1939 e lincoln hwy, langhorne, pa 19047) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *bf ..
VIN decoder
See the problems and recalls for an exact car
Buying a used 2008 Mercury Milan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history