Takata recall. I have waited over a year now, and ford still does not have the parts to replace my potentially lethal passenger side airbag inflator, nor do they (as of 7/6/2017) even have a projected date the part/s will be available. This is unconscionable.
2009 Mercury Milan airbags complaints
Page 4 of 4: complaints 71 to 85 of 85, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2009 mercury milan. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags); however the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (phil fitts ford in new castle, pa) and was informed that the remedy part was not available. The manufacturer was made aware of the issue and was not able to confirm when the part would be available. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 08/08/17*lj
Takata recall still no remedy
Tl* takata recall. The contact owns a 2009 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (george coleman ford 47 plaza drive, travelers rest, sc 29690) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I got notice for the dangerous airbag situation in march. I was never notified by dealership nor ford. When I called the dealer they were going to repair at first. Then they reneged and said they have to order parts and it could take several more months. I have grandchildren who I watch 2months to five, I find it unconscionable to put me or my passengers in harms way for any longer. I want to have this fix please!!
Tl* the contact owns a 2009 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2009 mercury milan. While driving approximately 30 MPH, the brake pedal traveled to the floor when depressed. The contact rear ended the preceding vehicle. There were no warning indicators illuminated. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was damaged, but drivable. Meanwhile, the contact reported that there was an open investigation (pe16017) on brake issues related to the year, make, and model vehicle. Also, the contact received notification of the federal safety agency campaign number: 17v024000 (air bags). The failure mileage was approximately 130,000. Vin tool confirms parts not available.
Takata recall 17s01 ford refuses to provide loaners for serious injury or death in recall letter.lexus,honda had same letter and provided loaners?
Tl* takata recall. The contact owns a 2009 mercury milan. The contact received an interim recall notice concerning the air bags and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the manufacturer were unable to provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The federal safety agency campaign number was unknown. The contact was not experiencing a failure.
Received a letter from ford that< "when parts are avail be, ford motor company will send a letter to inform you that parts are available and to contact your dealer to schedule a repair." received the same letter for my 2006 milan more than a year ago, and am still waiting to hear from for. In the meantime I'm driving a car with a bomb in my face. My complaint is when I spoke to my local dealer they told me there are no parts for this repair! If the federal safety agency has ordered ford to make this repair what is nhsts doing about making certain the fords does due diligence to get parts to make the repair. I will be forced to cut the wires to my airbag system if this is not done soon. I don't what shrapnel in my face if I'm in an accident. I'll take my chances with my seat belt.
Tl* takata recall. The contact owns a 2009 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Got recall notice july. It is now septeber and no one has contacted me. Your letter states we will be notified when parts come available. Is this a joke? How long do I need to wait?
I would like that know why or if my air bags were defective. I was just in an accident monday 11/24/14 traveling 30 MPH that caused with sever front and side damage to my car and causes it to be totaled and not 1 on my air bags was deployed.
Tl* the contact owns a 2009 mercury milan. The contact was driving 30 MPH and crashed head-on into a utility pole, but the air bags did not deploy. The contact was injured and a police report was filed. The manufacturer was notified of the failure, but denied any assistance with repairs to the defect. The vehicle was destroyed. The failure and current mileage was 58,000. The VIN was unavailable.
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