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2010 Mercury Milan engine complaints

Page 6 of 7: complaints 131 to 160 of 169, newest first, as owners wrote them.

See the summary of 2010 Mercury Milan engine problems: which part fails, at what mileage and related recalls.

Filed Jun 22, 2013 · Acceleration, Engine · 41,000 miles · TX

I was trying to enter the freeway on the ramp when the car lost power. No throttle was present and the engine was slowly idling but very roughly. Pulled over and turn ignition off. It started right up as if nothing was wrong. The problem occurs every 2 - 3 weeks but gets worse and harder to keep engine running properly after occurrence. Now check engine light comes on along with the wrench and the engine completely shuts off. The vehicle is now in the shop for $600 throttle body replacement.

Filed Jun 21, 2013 · Engine · 33,000 miles · KY

Tl* the contact owns a 2010 mercury milan. The contact stated while he attempted to accelerate from a stopped position, the vehicle surged forward entered into limp mode and stalled without warning. The vehicle was taken to the dealer for inspection. The failure was located within the engine solenoid gasket. The dealer replaced the solenoid gasket was replaced; however, the failure was not corrected. The vehicle continued to stall on a highway, but the engine light illuminated after the failure occurred. The manufacturer was made aware of the failure. The failure mileage was 33,000. The current mileage was 38,000.

Filed Jun 19, 2013 · Acceleration, Engine · 47,900 miles · SC

On june 1 the vehicle got stuck at 4 RPM's while driving on a highway and when the accelerator was pressed, the vehicle did not respond. A week later the vehicle again did not accelerate when the gas pedal was pressed while attempting to enter a highway. The vehicle sputtered and stalled out. Vehicle was turned off and back on with no other problems. On june 18 the vehicle sputtered & stalled leaving a parking lot. The vehicle was turned off and restarted 4 times, but this time the vehicle would not respond when accelerator was pressed. Each time accelerator was pressed it sputtered and died. Vehicle was towed from the scene and problem was diagnosed as a throttle body failure.

Filed Jun 19, 2013 · Engine, Fuel system · 48,500 miles · TX

The car loses accelerating power at random time and speeds. It has put me in a dangerous spot more than once. Car will lose power in heavy traffic. Car is currently in the shop and has a repair time of 2 to 4 weeks due to the unavailability of the part(enormous backorder).

Filed Jun 18, 2013 · Engine · 40,000 miles · OH

Tl* the contact owns a 2010 mercury milan. The contact stated that the vehicle stalled while driving 65 MPH the failure was experienced several times. The wrench warning icon illuminated as the failure occurred and remained illuminated after the failure. The vehicle was towed to the contact's home where a personal mechanic performed a diagnostic on the vehicle. The failure was located at the throttle body. The dealer advised the contact that the throttle body could not yet be replaced because it was on a national back order. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 40,000.

Filed Jun 13, 2013 · Electrical, Engine · 86,500 miles · IL

The first incident occurred when I was driving down the road with the cruise control at about 60 MPH and the car would jerk and then would loose power and the check engine and the wrench light came on. The car would be in idle mode and I would have to stop and turn the car off and wait a few minutes before I try to start it again. The second is incident was basically the same only at a different location. The third I was in town going about 40 MPH when the car jerked again and went into idle mode. The next few time that it happened I had a very hard time getting it started and moving again. Once I did get it started I would only be able to go a couple of blocks before the car would jerk and go into idle mode. I was lucky to get it to the ford dealer without having to have it towed.

Filed Jun 13, 2013 · Engine, Transmission · 58,000 miles · AR

When I was driving to work on sunday, I was going 70 on the interstate (I had my car set on cruise control). Out of nowhere, the wrench light turned on, my car made a very loud noise, and I was unable to accelerate my car. I had to pull over at an exit, and when I came to a complete stop, my car was shaking profusely. I turned my car off, and when I tried to start it, it took it several seconds to actually start. I figured it was just a glitch, so I didn't worry about it. Two days later, I was driving down another road going 45 MPH, and I was driving up a hill (my foot was on the accelerator). The same thing happened again. So I took my car to a ford dealer, and they determined that the throttle body needed to be replaced. Then, they informed me that the specific throttle body that I needed was back-ordered for 6 weeks (isn't that a sign that there needs to be a recall??), and that I would have to continue to drive my car like this until the end of july. After researching the issue, I found that over 27,000 throttle bodies have been replaced (foxnews.com), and that there are many other issues that have come up with my car. I don't feel safe when I am driving, especially because the throttle body "dies" (if that's what the technical term is) without any warning.

Filed Jun 12, 2013 · Engine, Transmission · 93,000 miles · MO

As I was driving the car suddenly stopped and wouldn't go forward. After numerous attempts to restart it finally would go again, but only about a quarter mile before shutting off again. I took it to a mechanic and they said it was codes p2111 and p2112 (the throttle body).

Filed Jun 12, 2013 · Acceleration, Engine · 49,000 miles · MD

While at highway speed using cruise control on a slight upgrade, engine suddenly lost power and returned to idle and wrench warning light illuminated. After stopping, it was noted that engine was still running at idle but there was no throttle control. After ignition was shut off for a few minutes, vehicle was restarted and throttle control was found to be normal. Dealer diagnosed likely problem as throttle body, which would be covered under drivetrain warranty but ford subsequently advised it was not covered. Further, owner was advised part was on indefinite nation-wide back-order with no known availability date but that vehicle was drivable in the meantime with the risk that problem could recur with increasing frequency.

Filed Jun 11, 2013 · Acceleration, Electrical · 33,000 miles · MA

While commuting to work on the highway, the engine started bucking and hesitating, then went into an idle. I was able to pull over on the shoulder, shut the engine off for about 20 seconds. When I restarted it, it took longer to actually start. I drove for another 5 minutes and it happened again. This time I pulled over, turned the engine off and waited a couple minutes before restarting. I was able to drive to the dealer on side roads at no more than 35 MPH without another incident. The mechanic told me the throttle body needed to be replaced and it is on backorder until mid-july - 5 weeks away! Furthermore, since it is not on recall, they won't pay for a loaner.

Filed Jun 10, 2013 · Engine, Fuel system · 39,500 miles · WA

The engine stalls unpredictably. Check engine light comes on. After a short period, the engine can be started and the car driven without recurrance of the problem, but the check engine light stays on. Local ford dealership diagnostics indicate problem with the electronic throttle body.

Filed Jun 10, 2013 · Engine, Transmission · 40,000 miles · OH

In april of 2013 I left work and got up to 45 MPH when the car jerked and then lost all power. I floored the gas and the engine did not respond. Was able to pull off the road and noticed a wrench icon light. I stopped the car and put it in park then gave it some gas with no response at all. The car was just barely idling. I shut it off and restarted it, took a few seconds longer than usual for it to start but it seemed to run fine after that and the wrench light was now off. Called the dealer and they said if it's running ok to just keep an eye on it, it might not repeat. I noticed the car would occasionally start jerking like a transmission problem. Took it into the dealer on may 28, 2013 and they could not find a problem. They said it sounded like a throttle body issue but they had none in stock and were back-order. On june 7th I was driving and the car again lost all power, pulled off the road and restarted. Car started but was jerking a lot more. Next day it lost power again as I pulled away from a stop light. Pulled over again, restarted, put in gear and the throttle did not respond. I went through this for 6 restarts until the throttle would respond. This time the engine light came on and remained on until it went to the dealer today. The dealer put my name on a wait list for a new throttle body and said it would be 3-6 weeks until it came in. I am now stuck with a car I'm paying on but can not drive for 3-6 weeks. I'm lucky this didn't happen on a highway or going through a busy intersection. Ford should be forced to recall these.

Filed Jun 7, 2013 · Engine · 63,000 miles · TX

Tl* the contact owns a 2010 mercury milan. The contact stated that while accelerating, the limp mode system engaged as the vehicle stalled. The contact took the vehicle to a local mechanic for a diagnostic test. The test results did not show any defect codes. The contact did not take the vehicle to a dealer for a diagnostic test. The failure mileage was 63,000.

Filed Jun 5, 2013 · Engine, Fuel system · 38,000 miles · MD

Vehicle stalled and then stopped while in traffic. Re-started, traveled short distance, and it stopped again. This has continued to occur many times while approaching intersections, pulling on highway ramps, and pulling out of intersections. I took it to ford (mercury) dealer, but they could not repeat problem. No code reading. Car continued to repeat problem numerous times - no check engine light, no obd codes on reader. Car finally stopped completely. Dealer diagnosed problem as throttle body. Part is on back order - 6 months anticipated since so many (together with ford fusion) have the same problem. I see from the federal safety agency complaints that at least 35 have been registered on milan. Ford seems to ignore the safety implications or to take any corrective actions. Started just after purchase (31,000 miles). Now had 41,000 miles.

Filed May 30, 2013 · Electrical, Engine · 24,100 miles · ID

This is the first time this has happened but it happened twice in the same day. When driving the vehicle we experienced the "limp home mode" problem. I can see this has been well documented and the investigations are ongoing. Here's an additional problem with this event, we never got an indicator light of any kind on the dash. We took the vehicle in for service and the dealer was unable to retrieve any errors at all off the computer and they were unable to recreate the problem. Needless to say they were unable to take any corrective action. I pose this question, why when the vehicle obviously detected a problem to go into "limp home" mode would it not record the error in the computer? Why would the dealership be unable to see it?

Filed May 29, 2013 · Engine, Transmission · 17,000 miles · IL

The problems have occurred over the last year at low speed while accelerating, when shifting into reverse and at constant speed of 40mph. While accelerating from a full stop the car would suddenly stop accelerating for a few seconds and then lurch forward and begin to accelerate again. Upon startup the car lurched when put into reverse to exit garage. On 5/22/13 the car suddenly went into " limp mode" while at a speed of 40mph. It has been diagnosed by ford dealer as a throttle body problem. The throttle body is on backorder with no definitive ship date. Car cannot be driven.

Filed May 24, 2013 · Engine · 33,000 miles · MO

On april 19, 2013, I had one incident where my car lost power with no warning. I was going approximately 40 MPH. I suddenly realized I had no power and noticed that the wrench light and other lights came on. I was able to steer the car off the road. I had to turn it off and then restart it. I took the car to the dealer service dept but they said they couldn't find anything. It seemed to run rougher for the next month but didn't stall again until may 16. At that time I was going approximately 30 MPH. On may 17 it stalled two times while going 70 MPH on the interstate. On may 19 it stalled one time while going 60 MPH so I parked the car for the weekend. I called the dealer and had to drive over an hour to the dealer. It stalled three times on the way to the dealer. I drove with my flashers on the entire time because I was terrified that I was going to be in an accident or worse. My dealer has determined that it is the throttle body. My car has been stuck in the shop since may 20 waiting for the part that is on nationwide indefinite back order and there is no fix date in sight. My car is not drivable and I am just thankful that I haven't had an accident or been killed because of this problem. I have lost confidence in my car which I was so happy with. I also am paying on a car that I can't even drive.

Filed May 24, 2013 · Engine · 49,000 miles · WA

The first time this happened I was doing 60 MPH on the freeway an my car lost power an would not accelerate but I could still turn an brake but the engine was stalling an shaking an the wrench light came one. I coasted off the road shut the car off an restarted it after a few minutes an the engine turned over for about 10 seconds before starting up an it drove fine. I took it in to the dealership an they said they couldn't do anything because they couldn't get the fault to happen so I took my car. Over the last few month it has happened multiple time but now it will stall out an the have the wrench light come one again an when I restart my car it will go about 50 feet an happen again about 7 times in a row. I have taken it to the dealership a few times an I keep getting the same answer.

Filed May 20, 2013 · Engine, Fuel system · 38,000 miles · KY

Car will lose power at any giving time or speed above 40mph. You must then try to pull off road and turn off and restart. It would only do this once a week, but now it's doing multiple times a day. Dealer will not address it as a warranty problem due to fact it has over 36000 miles on it. Tried to order replacement throttle body thru them but it on back order.

Filed May 17, 2013 · Acceleration, Engine · 73,490 miles · VA

While driving my 2010 milan at the speed of 55 MPH, the car shook slightly and the wrench light appeared. The car began to lose power - I was able to steer with no problem. I could not accelerate. I shut the car off - and started it again. The first time it started with no problem. Within driving 4 more miles, the same thing happened again. This time I was driving 25 MPH. It happened seven more times before the check engine light came on. Each time when I tried to start my car, it kept turning over before it would start. I waited for an hour on the side of the road waiting for the tow truck. When the tow arrived, the car started just fine - the check engine light was still on. This is extremely dangerous! I was driving in rush hour traffic and was almost rear ended on the highway. Again when it occurred in town, there was no where for me to coast off to the side of the road, I had to stop in traffic to restart me car.

Filed May 15, 2013 · Acceleration, Engine · 57,000 miles · FL

Driving about 40-50mph in traffic, the car suddenly jerked, felt like a hard gear-shift. The green wrench light & orange engine light came on and the throttle was unresponsive. The car still had power but no acceleration, engine sputtered, had to pull off the road while coasting, car was idling very rough so was shutdown. I was able to restart it but the problem recurred four times the next two days. Stopped at advance auto parts since it was early evening, they pulled dtc p2111 "throttle actuator control system stuck open" from car's computer and he says the throttle value is sticking. Scheduled service at world ford dealership where car was purchased just four months prior. I was told the throttle body needed replacing "this is very common, we replace them all the time" he said. I purchased a powertrain extended warranty with the car that states it covers the "throttle valve" among its covered parts but the service man first says that's different than the "throttle body" (my understanding is the throttle valve is the plate inside the throttle body that opens/closes controlling airflow to the manifold, it that is "stuck open", it should be covered). He then says he doesn't even know what a "throttle value" is and says it will cost approx $350 to repair. They obviously know this is a problem and are taking advantage of their customers replacing the faulty parts.

Filed May 13, 2013 · Engine · 16,423 miles · NY

The car was traveling at 30 MPH when all of a sudden, without any warning whatsoever, the engine shut down. I had it towed and was told that the throttle body needed to be replaced. Cost was $387.01. I don't feel that this should happen at 16,423 miles. (it had just passed warranty period.) had I been traveling on an interstate this would have been a major safety problem.

Filed May 8, 2013 · Engine, Transmission · 37,772 miles · MD

I was driving at 50 MPH and pull out to pass another card accelerating to 55 MPH. The car lurched and started to lose power. I thought it was temporary but it continued to decrease to 40, 30, 20 and 10 MPH which I pull over to the side of the road to prevent a hazard on the highway. I called aaa for a tow which arrived about an hour later. The next morning I decided to try and start the car. The wrench light was off and it started but I did not drive it. The next day which is monday I decided I was going to chance it to take it to the dealer 30 miles away. It actually made it there and the diagnostic done by the dealer came up with no repair codes for the vehicle, subsequently, I picked it up and drove it home at the end of the day. On tuesday, it started up and one mile from the house, it clunked out again and lost power. Again I called aaa to tow me to the dealer. I guess because it was a recent occurrence, the code showed up in the diagnostic so they claim it is fixed by replacing the throttle body assembly. It has driven well for one day and I hope it continues. Is this basis for a recall. Please advise.

Filed May 2, 2013 · Engine, Transmission · 29,000 miles · WI

The vehicle (which only has 30,000 miles on it) will stall at any speed without notice. There is no throttle response and engine idles rough with black smokey emissions. This condition has happened several instances, the worst case being with my wife and child trying to accelerate into traffic and suddenly experiencing a stall/no throttle situation half way into the intersection. The stalling has consistently been remedied by cycling the ignition off and then on again,then its just a matter of 20 to 200 miles and it happens again.the dealer has failed to diagnose the problem and states ford/mercury has no knowledge of a problem.the wrench light illuminates only while problem exists, it does not store a code or remain lit.the dealer has worked closely with us but is at a loss as to what the problem is. This problem needs to be addressed before my family or someone else gets hurt or worse killed.

Filed Apr 22, 2013 · Engine · 26,041 miles · FL

While driving down a straight stretch of road at a steady 45 MPH the vehicle suddenly lost power and the engine dropped to idle. Accelerator did not have any effect on engine RPM. Coasted to side of road and stopped. Proceeded to turn off vehicle and restart, accelerator response returned to normal.

Filed Apr 2, 2013 · Acceleration, Engine · 54,500 miles · PA

While driving on the highway, my car stopped accelerating and the rpms did not budge even when I stepped on the gas. A few seconds later the front end of my car (which I am assuming was the engine) began sputtering. A service light also appeared which is the one that is shaped like a double-sided wrench. I pulled off of the road and turned off the engine. I turned the engine back on a few minutes later and it started without any problems. I took my car into a ford dealership an hour after and they could not find anything wrong. They plugged in the computer and it did not detect any issues. I asked them to pop the hood to see if they could notice any obvious discrepancies but they refused to. They stated that they could not do anything for me because the problem was not currently happening.

Filed Mar 25, 2013 · Engine, Transmission · 58,526 miles · OH

I was traveling at 65mph on the freeway when the wrench emblem went on my dashboard and I lost acceleration. I had the gas peddle pushed to the floor but there was no power. I pulled off the road and turned the car off and restarted it. I was able to get off the freeway and home. I have read several similar accounts and am surprised that ford has not had a recall due to this issue. Does someone have to die before ford will pay attention to this defect?

Filed Mar 2, 2013 · Engine · MI

Surging of engine while pulling into driveway to park. Surging has happened intermittently. Most recently, 2/27/2013. While traveling approx. 20 MPH, brakes failed and surge occurred. L turn off engine put it in park, waited a minute and restarted engine,proceeding home without incident. Total occurrences--6 times since purchase. Dean arbor ford alpena mi replaced air mass sensor, front brakes and air filter 2/28/2013......$596

Filed Feb 25, 2013 · Engine, Fuel system · 10,000 miles · ME

Purchased this car used in july 2012. Is a 2010 and had low miles on it. Dealer claimed vehicle was a lease and was turned in. After driving the car several days, it stalled at stop sign, no engine light appeared. After re-starting, it drove fine. Several weeks later, vehicle again stalled at stop sign. No engine light. Vehicle was brought to dealer where the throttle body was replaced. Several days later, vehicle again stalled at stop light. This has been going on for over 9 months. It may not stall for several weeks. Dealer kept the car for one week, with a mechanic driving it as it was hooked up to portable diagnostic machine. It never stalled, nor did it show any engine lights. Dealer claims they cannot fix it if they do not see any indicators on diagnostic machine. It is no longer under warranty and if I want to continue to pursue this, I have to pay for each trip. Certainly, someone must have an idea of what is causing this as this seems to be a safety issue. I am expecting to be rear-ended any time now.

Filed Feb 25, 2013 · Acceleration, Electrical · 45,000 miles · VA

While operating the vehicle under normal conditions the vehicle would stall out and lose power resulting in rapid decrease in speed and create unsafe driving situations. Car would still be running but pressing the gas would not result in acceleration. Turning vehicle off and restarting again would sometimes remedy problem but problem increased in frequency and severity, even happening to my wife while driving the vehicle on the highway at speeds in excess of 60+ MPH traveling through bridge/tunnel system in local area.

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