I was driving on the interstate when the car suddenly stopped accelerating. A wrench appeared on the dashboard. I had to brake to a stop along the side of the interstate. I restarted the car and it seemed to work fine. This was wednesday. The same thing happened again on friday and then again on monday. At that point I took it to the ford service center. They had to replace the throttle body, costing me over $430. Additionally, had any of the roads been busier or had no places to pull over, an accident easily could have occurred.
2011 Mercury Milan acceleration complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
Tl* the contact owns a 2011 mercury milan. The contact stated that while driving approximately 40 MPH, there was a sudden loss of power as the check engine warning light illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the electronic throttle body needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 38,400 and the current mileage was. 39,000.
On two occasions on the same day (7/17/13), once at low speed (less than 15 MPH) after turning into a parking lot and later the same day at 65 MPH on the highway, my 2011 mercury milan went into "limp" mode with the wrench light illuminated on the instrument panel. The car lost adequate power other than to essentially coast to rest. Once at rest, it would not move and the engine began to shake violently while idling. Upon restarting the car, the wrench light went off only to come back on again after attempting to move the car. At this point, I had it towed to the nearest ford dealer's service dept. But they were unable to replicate the issue or definitively diagnose the problem but "suspected" it might be due to throttle body issues (which as I understand is currently under investigation as noted below): investigation subject : electronic throttle body malfunction date investigation opened: feb 21, 2013 date investigation closed: open the federal safety agency action number: pe13003 component(s): engine as the local ford service department was unable to definitively diagnose or replicate the issue during in-shop testing or while road test driving it themselves for 9 miles, they returned the car to me. While I was driving home from the dealership, the issue occurred again (less than 9 miles away).....this time at full highway speed (approx 65 MPH). Once again, the car went into "limp mode" with the wrench light illuminated on the instrument panel. Upon re-starting the car, I was able to drive the rest of the way home without any additional issues. While it has not happened again yet (I've only driven to work the following day since all this occurred), this issue is most certainly an unpredictable, serious danger to myself as well as other motorists.
Driving 2011 mercury milan 65mph on interstate (in construction zone) vehicle jolted hard and with loss of acceleration. There was not enough acceleration to get to a safe spot and traffic was heavy so I came to a slow jerking stop with semis honking, passing by and ten cars screeching to a stop behind vehicle. Wrench light and motor light came on in message center. I had to come to a stop in the middle of traffic to put into park and then restart my car. When I restarted it and drove a few feet the RPM?s flew to 5,500 and the car jerked for miles until I could get out of construction zone and pull over to a somewhat safe spot. My mercury milan only has 48,000 miles. This scary occurrence has happened 3 times now, once on another highway and another on a residential road. Even after getting the throttle body diagnosed and replaced this is still an issue. I am taking it to the ford dealership for the fourth time with hopes that they can fix the problem. I am scared to even drive the car. It is not safe and I will be very displeased with ford if there is not a recall considering how dangerous this manufactured product is. Thank you for your cooperation and I hope no one gets hurt because of this issue that so many people seem to be having as well.
Just driving and engine cuts off due to bad throttle body.
August 2012 - driving approximately 35 MPH and the vehicle suddenly jerked and the safe mode light and engine light turned on and I could no longer accelerate. Put car in neutral, then stopped, put it in park. Turned engine off, then waited a couple of minutes and tried again. It started, but after accelerating past 10 MPH, it did the same thing. After 3 attempts, the vehicle went back to normal driving condition. The engine light went out on its own. July 2013 - driving on the highway with cruise control set to 64 MPH, same thing happened but was quite scary because we were on the highway which was busy and we had to get over to the shoulder and then once we were attempting to accelerate, we had to try to merge with busy traffic. The engine light is on so we were able to have the issue diagnosed and it is a faulty throttle body that needs replaced.
Throttle body assembly failure on the 211 mercury milan premier 3.0 v6 engine. Car entered "limp" mode. Vehicle may be restarted after coming to a complete stop, placing the transmission in the park position, turning off the engine and restarting. Ford serviced the throttle body with a chemical cleaner in early may. The vehicle performed satisfactory for the month of may. Beginning in june, the vehicle began to enter "limp" mode multiple times on a daily basis. I began tracking the occurrences in mid-june and the throttle body has failed on 31 different occasions. Failure may occur at any time or at any speed. Incidents have occurred from a standing start or at interstate speeds of 70 MPH. There is no option other than to allow the vehicle to coast to a stop and follow the procedures mentioned above. This is a very dangerous situation when traveling at any speed, especially interstate speeds. If a location to pull over is not available, you are a hazard to any following traffic. I have contacted ford for financial assistance and they declined to pay for the repairs.
I brought my 2011 mercury milan from sandy springs ford last year. The vehicle now has 60k miles on it and I am experiencing stalling/acceleration problems which are happening more frequently since the initial fault. When driving my car decelerates and I cannot pick up speed so the car eventually stops. The wrench light came on indicating something was wrong. This happened to me 4 four times since last week (3 times on the highway) and I had to hurry up and pull my vehicle over on the side of the highway as the speed decelerated and before it stopped (dangerous). I took my car to the dealership today and that said that it was a throttle body issue and that ford has been receiving numerous complaints regarding throttle bodies. I am highly concerned for the safety of myself and others driving these ford vehicles.
Tl* the contact owns a 2011 mercury milan. The contact stated that while driving 65 MPH, the vehicle jerked and the wrench warning icon illuminated. The contact coasted to the side of the road to restart the vehicle. The vehicle was restarted however, the failure recurred. The vehicle was taken to the dealer for inspection and they stated that the throttle body control needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Tl* the contact owns a 2011 mercury milan. The contact stated that while driving approximately 45 MPH, the vehicle decelerated then stalled. The contact was able to restart the vehicle. The failure occurred a second time. The vehicle was taken to the dealer for diagnosis. The technician stated the throttle would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 41,400.
2011 mercury milan. Consumer writes in regards to partial engine failure in vehicle and seeks reimbursement. *smd the consumer stated at approximately 48,415, the engine started going tin a very rough low RPM mode. The consumer stated the wrench light and engine light illuminated and the vehicle ran fine under 40 MPH. The dealer replaced the throttle body and cabin air filter.
Tl* the contact owns a 2011 mercury milan. The contact was driving 10 MPH when the vehicle accelerated abnormally as he depressed the brakes and shifted into neutral. The vehicle was taken to the dealer who ran a diagnostic test but could not duplicate the failure. The dealer kept the vehicle for two weeks with a flight recorder hooked to the engine, but they could not duplicate the failure. The manufacturer was notified who stated he has to take the vehicle to the dealer for them to inspect the failure. They offered no other assistance. The failure mileage was 7,000 and the current mileage was 16,500. Updated 08/03/12*lj the consumer stated the sudden acceleration occurred on four separate occasions. Updated 08/07/12
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